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    Mochinut - Simi Valley

    4.2 (183 reviews)

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    outside
    Yesenia R.

    in the mood for some mochinuts simi valley has a spot . this location is not too busy at all. they have plenty of donuts to choose from. you need to stop by when you are around.

    receipts
    Hali K.

    Ordered Mochinut via DoorDash to gift my in-laws donuts and boba for their anniversary, and they completely dropped off the wrong order. I called multiple times and finally got to someone. I told the guy who picked up the phone that my in-laws received a completely different order, and the guy blamed it on his manager. He said the manager handed the DoorDash driver the wrong order. He jotted my number down and said that the manager will call me back that same day. That never happened. I tried calling back the next day, but tell me why it's so hard to reach someone there. Did not get any sort of compensation from them. They just completely ignored the situation. DoorDash did not refund me completely. Customer service is so whack here, wtf. Can barely reach anyone when calling too.

    George S.

    If you haven't tried a Mochi donut, get yourself here! Light, crispy, and chewy donuts topped with various sweet glazes. They also serve up Korean rice dogs, similar to corn dogs, but has much more of a crisp and a hint of sweetness. Place is super clean, staff is very helpful and attentive, and the decor has a simple modern flare. It gets busy at times but you can order ahead for pick up. Come get your sweet on! Happy Nom Nom!

    Jessica C.

    Was very excited to see Mochinut come closer to us as the next closest establishment is in the valley. During my visit, I thought that the food was pretty up to par as the other locations in terms of taste and texture. But the corn dogs are definitely something I'd eat maybe 2 times a year. It's pretty heavy and not a full meal but still pretty good. I heavily recommend the cookies & cream Mochi donut if you like the cream cheese flavor. It's a pretty small venue as there's only enough space for you to go in, order, and leave with your food. As for service, they still felt really new. We waited about 10 min for all of our food which isn't bad at all! But it definitely feels like they have some more work or training that needs to be done to keep a tight ship.

    Jessica Y.

    Mochinut just opened in Simi Valley yesterday (May 4) and so we were excited to stop by this weekend to grab some mochi donuts. While I understand that they literally just opened, I honestly had such a terrible experience with how disorganized everything was that it's going to take me a while before I have the courage to go back. Let's start with the good things first. We tried the caramel churro, cookies and cream, and blueberry donuts. The donuts were nice and chewy. I liked the blueberry one the most because it wasn't as sweet. Now on to the things that could use some improvement. They list the opening time as 11 AM but when we showed up the door was locked, and some employees came out to tell us they would be opening at 12 PM. We showed up at 12 PM and there were already customers being served and by the time we placed our order they had completely run out of their first batch of donuts. We were told that it would take 10-15 minutes, but ended up waiting for 45 minutes. I understand that with businesses just opening there are lots of things to smooth over, but waiting 45 minutes for 3 donuts just doesn't seem very reasonable. There are only about 5-6 flavors so if someone orders more than 6 donuts you may not be left with many options. I think it would be helpful to have people with larger orders call in to pre-order with the specific flavors they want. The way it's set up now, one employee takes your order (i.e. # of donuts) and a separate employee boxes up the particular flavors you want. However, things got backed up very quickly and instead of taking down people's orders of what donuts they wanted, they just had to wait and see what was available. I don't think this system is very efficient and it also makes it harder for the kitchen staff to know which flavors to make. I truly feel so bad for giving such a low review to a business that just opened, but it was truthfully just an awful experience. I almost considered asking for a refund and leaving but we had already committed so much time. This journey definitely wasn't worth it despite how tasty the donuts were. Hopefully as time goes on, the business will be able to expand the flavor options and enhance the efficiency of the workflow.

    Courtney F.

    Historically I've never been a big fan of mochi donuts until I tried these because this place actually makes them well. Chewy and bouncy, perfect mouthfeel. Certain flavors can trend a bit sweet but with tea is perfect

    Alana M.

    Their donuts are so good! If you haven't had a mochi donut I highly recommend them. They used to only sell donuts in quantities of 3 but they recently started a new deal, one donut and one drink for $7. The boba drinks are premixed and really sweet. I'll definitely be back for the donuts. The location is clean and small and the employee who helped me was quite helpful. She told me the cookies and cream and churro donuts are their most popular. Happy to have a Mochinut in Ventura County.

    Brown sugar boba
    Abby K.

    Very cute little store in simi! I went on a weekday in the afternoon and there was no wait! They served me this drink and a box of donuts I ordered within 5-10 minutes so pretty fast! I loved the drink it was very creamy and rich! The donuts are an interesting texture for sure! But super cute and very flavorful

    Nutella and caramel donut
    Cynthia E.

    They don't sell single donuts, you must buy them in packs of 3, 6 it 12. Kids seemed to enjoy the donuts, overall Not sure if I'd return.

    Milk tea with boba
    Nancy R.

    This place is amazing!! I was greeted by two sunshine friendly people who were so helpful . This was my first time at MOCHINUT and they were eager to tell me all about their foods. First off, I'm somewhat of a donut connoisseur so I know my donuts. But calling their yummy treats donuts is a bit misleading. They are a chewy delight!!! I had the maple and it was amazing!! Left with a cookies and cream, maple and Nutella for my family. Sure hope they make it home I also got a milk tea with boba and it also was fantastic!! They serve it in a hard plastic reusable cup with a soda type lid. Very cool and super inventive!!! I will be back again soon!

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    10 months ago

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    1 year ago

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    1 year ago

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    2 years ago

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    11 months ago

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    11 months ago

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    1 year ago

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    10 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

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    1 year ago

    Taste good. A bit overpriced. 3$ each or 3 for 10 doesn't make sense. Friendly service

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    2 years ago

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