Just had another experience with Sal and he did not disappoint! Sal quoted a super reasonable price…read moreand called it "an easy data recovery job". He completed it in just a few days and I couldn't be happier with his work. Definitely recommend Sal and East Bay Computer Services!

Sal rescued me after Staples attempted to transfer the data from my old PC to a new one, making a…read moremess out of the files. Sal walked me thru transferring the data myself using an external drive over the phone...and I didn't even know him at this point. He later came to the house and completed the set up of the new PC. He thoroughly explained everything he was doing and answered all my questions. Exceptional customer service at a very reasonable cost. Highly recommend Sal for your computer needs.

Expert, professional service. The staff are friendly, welcoming, most helpful and knowledgeable,…read moreand provide very quick service. I brought my desktop in, and it was repaired by the next business day.

I stopped by here with my new laptop for what turned out to be a non issue. I won't go into the…read moreboring details but the tech did a great job of explaining to me that I didn't have an issue after all. I'll definitely be a customer should I need their services in the future.

They repaired my wife's computer where others failed. It took a little while since they had to…read moreorder the part from China. They also speak Mandrin if you prefer that language. I highly recommend them

Fast, cheap, and lasting! I had an inexplicable and sudden keyboard problem with my 2021 macbook…read moreair. Tony had it back to me in like a day and a half. I will definitely return next time I need computer help!! Will not ever waste time or money on the apple store genius bar grift again.

I dropped my external harddrive and realized that the plug wouldn't go back in. I started to panic…read morea little and took it to Best Buy for a consultation. Turned out there was something wrong mechanically, and the worker at Best Buy said they would have to ship it out with no guarantee on time or results. I began searching for data recovery groups, and I decided to go with Jim and his team since they're local to me (and I was able to drop off and pick up). Jim was awesome, kept me updated and was real about what they could recover and what they couldn't. I appreciate that they were able to recover the priority folders that I requested and then some. Always love supporting a local business, and I feel like their prices are fair. Thank you to Jim and the team for saving me!

Service was good. He explained everything in detail and as less technical as he could. However…read morebottom line...Data Recovery Group did not recover my 10+years of data back and I lost $95 on top of that. I had such high hopes since he said with no noise and not dropping the external hard drive, it would be an 80% chance recovering it. But still no luck. I'm very sad :( But thanks for trying anyway.

Kotar recovered data from a very damaged drive. It took them a while and couple of tries to get…read moreit, but the point is that they stuck with it. It took months and I think ​they even developed new tools to get more data. It was a mess. ​They were true to their word and recovered project data that would have taken me ​months to reproduce. I think other services would have given up. Robert does really care. (Back up your data now!)​. Minus half a star for infrequent communication.

Kotar recovered all of my data from a badly burnt and water damaged external hard drive. It was my…read moreonly digital archive of family photos, financial files, work history, etc. after a house fire. Kotar stuck with a difficult recovery, never giving up, and successfully recovered ALL of my files. I am so grateful I found this local business that did such an amazing job.

Staff is super friendly and knowledgeable! They provide excellent customer service and truly care…read morefor every client. Expertise and acumen is second to none, best experience every time!

1. Understood my problem 2. Provided a workaround update for…read moremy old and slow MacBook Pro 3. Helpful and friendly (worked with owner, Jesse Nelson) 4. Quick resolution 5. Cut a deal on the update 6. Was direct with me, recommending a new laptop purchase (which I've done and expecting to pick it up on Saturday)

Professional & friendly: full transparency and look forward to doing business in the future!read more

iPhone screen wasn't working after it fell and charging port was bent, fixed both fast and well,…read morethanks!

Highly recommend!!! Jane is so friendly and explained all that was involved in recovering data off…read morea damaged thumb drive. She is very honest in her estimating. The work was done fast too. Same day repair! She's now in my contacts so I can recommend Johnson Computer to my friends when needed

Very nice customer service and kept it honest and real! I…read morebroke the power receptacle off the motherboard of my Apple iPod Classic 5.5 and needed someone who can micro-solder. Because it's a deceive they don't specialize in, I was told they can guarantee their work, but not the entire device working. It was exactly what I needed! While waiting, another customer came in with an issue on her laptop. She was told very quickly the price and was recommended to put that money to a new device instead. I trust their judgement and skill!

Absolutely excellent service! The owner is so kind, skilled, and professional. My two laptops were…read morefixed quickly, and any parts that needed replacing were done on site, which made the entire experience easy and stress-free. Expert-level work with care and precision. Reliable long-lasting results. You can truly feel how much they care about their customers. The best place for electronic and device repair -- highly recommend!

Purchased this 1 TB hard drive priced similar to a brand new one. Shop did not disclose this…read moreproduct was used as I found all of someone's personal files including financial documents and photos. Highly advise not taking your computer here for your privacy safety and also ripped me off.

Super nice, accommodating, knowledgeable. Pleasant space and easy parking. Honest and affordable.read more

Quick service, great communication and reasonable rates! They were able to sell us a USB to store…read morethe recovered data. Will definitely return- thanks!