Had the misfortune of dealing with a flat tire and North road wasn't exactly my go to at the time…read morebut because it was nearby, convenient and they miraculously had time to squeeze me in, I took the jumped at the opportunity - and boy am I ever glad that I did. They were friendly and quick to accommodate. I dropped off my car walked home and waited for their call. He quoted me about an hour and the whole service probably took 1.25 hours. When I picked up my vehicle the kind man informed me that he sealed my tire and pumped up my spare tire to its correct pressure. The best part about all of this was that it cost me under $30! Thanks for your great prices and services!

I have been bringing my 3 Vehicles to Sabi Gill @ North Road Auto for the past 9 years…read more My 1990 Chevy tracker,1992 Acura Integra and my 2006 Honda Civic. The first time was with my 1992 black Acura.The window stopped working so I figured i was needing a new motor.Nope.Sabi repaired a broken wire for a minimal service charge.Off to a great Start. Then the starter problem. I had replaced a starter myself from a rebuilt shop and it was defective.Sabi was able to figure this out.Since then I knew i had found my repair shop. His shop has been doing oil changes,starters,,master cylinders,tires,Brakes Alternaters and services on my cars.Always repaired correctly and affordably. Its nice to see a familiar face at a garage shop with someone who knows you and your vehicles anytime you need auto repairs. Sabis shop is very qualified with very honest and reliable mechanics and I would not take my car anywhere else. I have previously worked at a Chevrolet dealership for 5 years.i would distribute service work orders to mechanics (12 of them) so i have seen the inside of the automotive business. It is with great pleasure that I recommend Sabi and North road auto repair shop for anyone looking for Affordable, reliable and competent auto service! Please dont retire anytime soon Sabi, Thanks Bernie C.

Let me start by saying, "wow". I called and made an appointment for my Pontiac Vibe 09', VSC off…read morelight was flashing with Traction Light and Engine Light on as well, i needed a code reading with diagnostics so I called around to the usual suspects for some quotes... Canadian Tire - 149$ plus tax, my dealership at Dueck GM terminal ave. - 140$ plus tax, some other local automotive shops (I live in Port Coquitlam) gave you the read for free then wanted to charge you 80$ for diagnostics. Well Deckers ran the code scanner then did diagnostics and realized it was an on board computer glitch (most likely caused when the cars system needs updating) plus a small evap leak. They reset the flashing vsc off, traction and engine light then recommended that I take it more seriously if it happens again. "So what do I owe you?", I asked as I started mental cringing at the thought of forking over a hundred dollars for a less than fifteen minute job that turned out to be a glitching computer...... ready? --- 40$. Nuff said, Deckers now has a customer for life. I immediately tried to book an appointment to change my back breaks with them but the serviceman Mike took a peek with a flashlight and told me the pads were at about 30% so wait 2 more oil changes then come see him..... WHAT?! Honesty, integrity, service with a smile, really folks it's a no brainer. Deckers Automotive. Thanks Wayne and Mike, you made my week! Sincerely, Dean

I have been going to Decker's since 1979 when they were located a few blocks from their present…read moresite on Gilley. Always honest, always helpful and always prompt with repairs.

Good service , Friendly customer service and good price. Thank you…read more................................. I definitely recommend them.

I brought my car in for an inspection and was offered a…read morecomplimentary loaner while they checked it. At no point was I told there would be a charge for the inspection. When I returned to pick up my car, I was surprised with a $315 bill with no prior notice or authorization. I had no choice but to pay to get my car back. I've had inspections done at other shops in the area at no charge. This lack of transparency is unacceptable and not in line with BC consumer protection standards. I contacted them directly to resolve the issue and over a week has passed with no response. I've since opened a dispute with my credit card provider. I rarely write reviews, but I felt compelled to share this experience so others don't go through the same situation.

Horrible customer service. Gave the shop 2 weeks notice prior to leaving my vehicle with them. Took…read morethem 4.5 days to even look at the issue. Claimed that my transmission had issues so that they would not have to do the work on the differential. Lack of honesty and knowledge. Vehicle was in worst shape leaving their shop than it was when I dropped it there. Do not go here unless you like being beat around the bush.

From the owner: Free transmission diagnostics and free courtesy carsread more

Been here a few times now and the service is great. Nigel explains what they are going to do and…read morekeeps you up-to-date. We had an issue with a high pitch noise in my wife's vehicle. He did a quick test and was able to determine the issue. He explained what needed to be done, provided a quote and timeframe. When they finished, the quote was the amount we paid, and the timeframe was spot on. No more noise when driving the vehicle. We have been taking my wife's car here for regular maintenance since. Recently came to do an oil change and check a potential steering issue. He did an inspection of the steering but didn't find any codes/issue so didn't charge for the inspection. Only paid for the oil change. We recommend this place for mechanical issues and regular maintenance.

I woke up to go to work and my car wouldn't start no matter what I did. I ended up calling 7 or 8…read moredifferent shops but each and everyone told me that they were booked for up to a week and they wouldn't be able to see me so I was really stuck. When I called protect auto they were courteous helpful and we're able to see me that very same day. The guys were super friendly and got it done with little to no fuss if you're ever in a jam I suggest protect Is tack auto they really know their stuff they're great

Shingo has repaired what other 'reputable' places could not…read more Our car is older and has a few maintenance issues. I kept going back to our former car repair place and the issue was never resolved. Shingo fixed the matter the first time, and his prices are very reasonable. He's trustworthy and an expert mechanic, in my experience. High recommended.

I own an old Yaris, which had some issues due to someone's mischief. Once an ICBC shop told me…read morethat the dealership did not have the particular part. When I brought in my car to Shingo for an oil change today, he fixed this issue by using his carpentry toolbox. He is creative and a man of solution. He charged very reasonably as well. He is very sincere to help. Once I brought a second hand car to decide if it would be a good choice for me. At some fee, he inspected the car very well. Thank you Shingo for all your help.

Excellent service all around!…read more I brought my SUV in to be detailed, and arrange to have it sold. Joseph was very helpful guiding me in selecting appropriate service options. He also gave me a discount and added an engine steam cleaning service at no extra cost. The results looked as beautiful as new. He carefully photographed the car for sale and documented the few flaws that could not be corrected without more detailed work. Best of all, he sold the car at my asking price within a week! I plan to sell another car soon, and I will definitely choose this business again.

Can't find anywhere better to take care of your cars! Been with them since 2014 and I couldn't be…read morehappier

I have been using Allen's service a few times since moved to Burnaby, and feel extremely satisfied…read morewith his service. We have 2 vehicles, while the 2nd one is rarely used. Early this year, I brought both vehicles to Allen's store for oil change. Allen checked the 2nd vehicle and told me that it didn't need an oil change. I insisted to do an oil change on that vehicle since it had been almost half year since last oil change. Allen went back having the vehicle checked again, he then told me that oil life percentage was about 80% and no oil change needed at all. He also told me that since the vehicle was not used that often, we didn't need to worry about it unless oil change reminder light is on. Few months later, I found a nail in one of the tires. I planed to have that tire replaced, but my neighbor told me that I should have all 4 tires replaced for safe purpose. So I went to Costco for a replacement but they were too busy to get it done that week. I then stopped by Allen's store to see if he could get them replaced. Allen checked and told me that patching the tire would be enough, and no replacement needed. After having that hole patched, Allen examined the whole tire again and found a small hole on the same tire. He went ahead patched the 2nd hole for me as well. There are also other small stories but I don't want to spend too much time writing everything. Throughout the years I had visited different auto shops, and Allen is definitely the best one. He is always very friendly and extremely honest. Allen helps to get problems resolved and save customers' money.

Whoever answered the phone answered "Hello" which made me think I had the wrong number. I asked if…read moreI could get booked in for a diagnostic and he asked me some basic questions. I responded and he laughed a little and said "I'm kind of busy, sorry." I don't understand this interaction really, I'd asked if I could schedule an appointment which would have meant next available. Really weird.

I'm glad I read the reviews before coming in here. The guy who guided me onto the hoist was exactly…read moreas advertised, and knowing it was him, it cracked me up. If you aren't familiar with shops like this, I can totally see how this would be off-putting. So - buyer beware on that point. John at the counter couldn't have been easier to deal with. Fast, efficient, friendly. Overall these guys are here to do one job, and that's fix your exhaust in the most expedient and reasonable way possible. I'm sure they do other things too but the exhaust on my Q5 broke in half and I needed it welded back together. That's what I needed and that's what I got, an hour later. No upsells, no BS.

Took my truck here after my muffler fell off. No…read moreappointment, but they took me in and had me back on the road within 45 min. They explained my options for muffler choices, and happened to have one in stock that fit. 100% would recommend this shop to everyone.

I've been to many auto maintenance shops but this place is by far the best. Exceptional service and…read moretons of knowledge coming from a lot of experience. Christina and Joe runs the shop and they provide genuine feedback and advice. They never try to up sell you for anything that is not necessary, instead they will actually take their time to go over the conditions of the car with you, explaining what's good or what is recommended. I have been taking my cars to them for several years now and every time I get it maintenance, I can definitely tell the difference in how the car runs. Unlike other shops, they try to provide more of a personal rather transactional relationship to their customers. Referred few of my friends to go here and they also love it. Highly recommended especially if you're someone who doesn't know anything about cars. Also recommended for anyone who actually cares about their car. It's a no brainer 5 star!

I dont like taking my car to others, but this was beyond my abilities. Joe was highly recommended…read moreand I got quotes from a few places. He was one of the least expensive and he is a good guy, you'll see when you meet him. He did a good job and my car has been smooth as butter for the past few months.