I'm glad I read the reviews before coming in here. The guy who guided me onto the hoist was exactly as advertised, and knowing it was him, it cracked me up. If you aren't familiar with shops like this, I can totally see how this would be off-putting. So - buyer beware on that point. John at the counter couldn't have been easier to deal with. Fast, efficient, friendly. Overall these guys are here to do one job, and that's fix your exhaust in the most expedient and reasonable way possible. I'm sure they do other things too but the exhaust on my Q5 broke in half and I needed it welded back together. That's what I needed and that's what I got, an hour later. No upsells, no BS. read more

Took my truck here after my muffler fell off. No appointment, but they took me in and had me back on the road within 45 min. They explained my options for muffler choices, and happened to have one in stock that fit. 100% would recommend this shop to everyone. read more

Over the phone I was told I could come in for a free estimate before noon. I hurried over and was immediately put on a hoist for inspection. I was pleasantly surprised that the estimate (and scope of work) came in much less than I was expecting - no bogus upsell:) While I was waiting I witnessed a few other customers get very clear explanations of what their issues were along with what seemed like very reasonable options and prices. I would definitely recommend John and his crew for honest dealing and fair prices. read more

Well well well! I can't say it any better: this is your go to shop if you are looking for an honest advice, repair or maintenance for your car. I brought my first Camaro for a muffler job. It was well done. This year i have a newer model Camaro .. i didn't hesitate to come back to this same shop. I always leave as a happy customer. Truly, it's not easy that you find someone you can trust and get good service. This shop doesn't stop impressing me. The gentleman in charge is always kind, smiling, knowledgeable, offering you choices, and not pushy at all. It happen to me that we did a cat delete and i drove off and the next day i had a check engine light probably because of a small exhaust leak. He nicely said bring back and we will look it up and we'll make sure satisfaction is guaranteed. GUESS WHAT? They made a small adjustment in 10 min without any wait. And i was a happy customer "again & again". I will never go anywhere else to service my car but this place. This place is a true Gem and i feel that they are not just fixing cars .. they are truly building a long term customer2business relationship. No wonder they are always busy. They do a good job, great customer service, very very reasonable pricing and no surprises. They say what they do and they do what they say. They will have my business for ever. My cars and future cars will always be serviced by this shop as long as i live. Keep up the good work :) From a Camaro owner who is religious about his car :) i'm glad i have found this shop. read more

Had an exhaust leak on my Mini Cooper, parts shop quoted me $1200 for a replacement exhaust manifold! Called up muffler man and they said come down, when I got there they got the car on the lift immediately and came up with a quick simple solution! Joelle is a welding god and I only ended up spending less than a $100! Thanks muffler man, keep doing the good work that you do read more

Muffler Man - Auto Repair Near Me - Burnaby, British Columbia

This Muffler shop gets my top vote. Went in for an assessment on my noisy, leaking exhaust and within 5 minutes it was diagnosed as a loose connection. Five minutes later, it was fixed. I thought the vehicle had stalled, it went so quiet so quickly. My dad used to be an auto mechanic, so I know there are a lot of scammers posing as honest mechanics. These guys are flat out, straight up the real deal. I know I was blessed with such an easy repair, and that that isnt necessarily always the case, but they didnt try to wring me for an unfair bill. Just fixed it quickly and efficiently. Thanks so much. You have my future business and my recommendation to friends and Yelp. read more

Brought my Lexus gs430 in too get exhaust work Done. Long story short I was told if it was a Chevy he would have cared too do a better job one muffler hangs lower then the other and they tips are not even centred read more

I went in for some muffler tip and hanger extensions. The work performed appeared to be good, the pricing was fair, and the gentleman behind the counter was pleasant. The fellow who did the work, however, was a little rougher around the edges than one would expect, and given his responsibilities in customer interaction, would likely benefit from basic lessons in politeness, tact, and professionalism that any mother would pass onto a toddler. While guiding me onto the lift, he became dissatisfied with the angle with which I was turning my wheels, and said to me something along the lines of: "Hey, you just have to be f__king turning your wheel a little; there's no need to be f__king cranking it like that!" I bit my tongue. I had already driven out here, waited 20 minutes for my turn, and wanted to get the job over with, so I kept my mouth shut and completed loading the car onto the lift. After all, mouthing him off wouldn't do any favors to the work quality. Through forced politeness on my end, the welder eventually became friendly. His work, unlike his manners, seemed good. It seemed the welder lept up off the wrong side of bed and stubbed his toe after realizing a terrible drunken mistake from the bar the previous night, because his overly-crude behavior was beyond off-putting, and would likely have turned many other customers away. After hearing about my experience, my friends who have had work done at this shop have also expressed dissatisfaction at this welder's (lack of) customer interaction skills, an opinion that also appears to be shared by others through Yelp and Google reviews. It would do the owner some good to have a(nother) talk with this guy about the basics of customer interaction, and advise him to keep bar talk at the bar. read more

A good friend of mine recommended Muffler Man due to their reputation and fantastic work. I wanted to have a resonator installed, which would be supplied by myself. John and the boys were very accommodating and were able to get my vehicle on the hoist to see if this was possible, sure enough, it was. The guys quoted about 40 minutes for the install while I waited. 30 minutes later, vehicle back on the ground and ready to go. I was in and out in no time, for less than $100! Thank you very much John and your team. Your shop is amongst the very best and I have no hesitations recommending to friends and family. PS: sorry for not helping to shovel the snow while I was waiting read more

Went to this shop to get a muffler put on my truck. Old / taller mechanic immediately started yelling and swearing at me as he attempts to guide me onto the vehicle hoist. He then continues swearing under his breath as I'm driving onto the hoist. He then rudely asks me "what do you want". Absolutely shocked at how he is speaking to me, I politely explain what I want done. He then responds with "il see what I can do, but I can't promise it will look nice" ????? Extremely rude and unprofessional throughout the entire interaction. Made me feel like I was 2 feet tall. Hands down the most disrespectful / ignorant costumer service I have EVER experienced. I will never be back. read more

For 3 days, my car was making extremely loud noise whenever I pressed my gas paddle. I worry and worry and hope it won't cost me several hundred dollar to change my muffler. I drove passed Kingsway and saw their big sign "Muffler Man". I decided to stop by and talk to these people. I like the man that I talked to. He's got a long hair and looked very experience. He offered me for a free inspection and jack up my car. He identified my problem right away and gave me a precise quote and time. My muffler pipe broke off into two pieces, so they had to cut it and reconnect it. Total quote is $65 and 30 minutes. That looks like a big job to me, and I was thrill to learn they can get it done in 30 minutes. I didn't even make appointment. I took a walk in the area and got a coffee at 7-11. I want to rushed back to take the work in process photo. To my surprised, my car was already done!! I went to the front office and was totally impressed with their speed, work, and honesty. This shop had been there for 44 years! That's before I even existed in this world. And the current owner is the 2nd generation owner. Cars may had changed with all these fancy electronics. The "muffler" had been pretty much the same! I highly recommend this place!! This place definitely deserve a 5 stars rating!! read more

Muffler Man - The people at Muffler Man are incredible! They fixed my muffler today under 30 minutes!! - Auto Repair Near Me - Burnaby, British Columbia

My car exhaust pipe broke. Showed up in Muffler Man, and right away Team Muffler Man fixed the broken part on my car. They're really good with what they did. It only took them less than 30 mins to fix the problem. I recommend this shop read more

Muffler Man - Broken Exhaust Pipe - Auto Repair Near Me - Burnaby, British Columbia

Owner is super nice, and I got a student discount, $30 off! Drove down to get my muffler and exhaust pipe put back together. Didn't wait for very long and it was all done (including wait time before) in about an hour! Highly recommend! read more

i took my vehicle in because of the exhaust noise and it getting into the cabin. they hoisted it for free to take a look. they told me it needed a new front exhaust and that i would have to look for the part on my own since it's an older vehicle. 2000$ for the part. took it to another mechanic and said the O2 sensor dislodged and they fixed it and welded a bit of hairline cracks and this fixed the problem. yes the fix may not be as good as a new part but at least give me the option . read more

My first ever review, because they deserve it: My catalytic converter needed replacing, was quoted ~$1500-$2000 from other auto shops. Came in to Muffler Man, they took the time to re-assess the situation, then fixed my catalytic converter without having to fully install a new one. Saved me over $1000. Truck now runs great. Highly recommend this shop, my new go-to in the lower mainland. They also are taking proper COVID precautions which is nice to see. read more

Excellent service. I ran over a curb (I know!) and had a rattling muffler. I took it in, expecting I'd be having to pay a couple hundred for repairs. But, nope!, he took one quick look, banged a panel back into place and sent me on my way, free of charge. read more

Best honest mechanics got new exhaust and muffler system on SUV for under 1k pretty impressed, get here early or you might be waiting all day.. worth the wait great service super happy :) read more

Super, super busy place. Was hard to get in. Once in, muffler hanger was fixed but I had requested a headerexhaust leak fixed, was told they don't fix headers, and I had wanted my muffler painted and told they had no time for that, so left with half the job done that I will have to pay to get done elsewhere. Disappointed read more

I just had my car changing oil. The amount on the invoice was greater than what i was told day before when i made appointment. Why should i pay 20 more dollars for putting air on my tires? I did not ask for it. Good attitude but hidden fees. So seek and tired of such people. read more

Unlike many shops that will find a broken part and simply replace it, these guys will pull out the torch and actually repair it if possible at great savings to their customers. I've been here with two or three different vehicles over the years and wouldn't go anywhere else as long as I live reasonably close. (I live in downtown Vancouver these days and it's worth the trip to the Burnaby/New Westminster border). I will never forget the day I brought in my Toyota FJ Cruiser after a weekend of rough off-roading. I was sure I had punched a hole somewhere in the exhaust system. They put it up on the hoist, used a stethoscope attached to a piece of tubing to listen, and told me there was nothing wrong. I mused about purchasing an aftermarket exhaust system (which I would have bought from them) and while they didn't refuse they recommended strongly against it. They told me to leave the system I had on the vehicle until it fell apart, concluding that if all exhaust systems were made like the one I had, they've have to find another line of work. Point being that I was ready to hand them my money and they were honest enough to tell me I didn't need what I was thinking about buying. read more

This place is a wonderful small independent garage that just doesn't really exist anymore with all the dealerships and franchise garages taking over the majority of the automotive repair business. Joe was a wonderful help in me fixing my four inch exhaust pipe. MUFFLER MAN IS ONE OF THE ONLY PLACES IN VANCOUVER THAT CAN EXPAND A 4" PIPE. This is important because a lot of diesel trucks can run pipes this big but no franchise shop that does exhaust can bend or expand a four inch shop. The cost to do this was very inexpensive I'm too embarrassed to write in how much I was actually charged. But it was very inexpensive. They were very quick with the repairs and I was served immediately. This is one of those small time shops that cut, weld, repair, bent and can custom make an exhaust system. It's worth coming here to fix your car. read more

I bought an used car with an obnoxiously loud exhaust. Seller gave me the stock muffler. I needed the mufflers switched. I went to Budget Brake Muffler (245 E 2 Ave). Budget said they cannot switch it, and recommended I buy an entire new exhaust system. Parts and labour will be $800. Muffler Man had great reviews so I drove across the city to check it out. They switched the loud and stock mufflers under 30min for $100. No problem. Honest guys! Great customer service too. Joe is upfront with costs, tell you what's what and why, friendly, approachable. I sat in the waiting room and hear Joe's interactions with other customers. Honest and no BS. Honest guys! read more

Needed exhaust work, specifically the resonator and pipe assembly for my MX6. The Walker part for this is no longer produced, so after speaking with John earlier in the week and based on these reviews, I went to John's Mufflerman this morning and arrived early as suggested. Got my car on the lift, left it running, and he checked out the exhaust system for leaks etc. He took the time to show me what else was happening and since the flanges on both sides of the Cat were also deteriorating, made suggestions which I agreed to. The cost difference was nominal. His guy cut out the old and welded in a new resonator and pipes as needed. Took about 45 minutes and it was done...and probably saved more time and hassle overall if I did find the Walker part. I couldn't be happier with the results and the tab. All for under $250.00. Can't beat that, in my opinion. Many thanks John and crew for making it Right. Highly recommended. Thomas T read more

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Initially went in with an exhaust leak and an annoying rattle. John first suggested the rattle might be related to the exhaust leak. They repaired the leak (welded in a section of pipe to replace leaking flange) and gave me a 35% seniors discount so I was out the door for just over $100. Drove off and the rattle was still there. Came back and John gave it a 15 second test drive and said it sounded like a suspension problem and I would need to book an appointment to put it up on the hoist and inspect it (which I got 2 days later) as all his hoists were in use. Came back, his mechanic test drove it, put it up on the hoist and found the problem. John immediately told me it was not a safety issue, showed me the loose sway bars and a minor leak in a strut. As I am not keeping the car much longer (15 year old Murano), I chose to not have it repaired and live with the rattle. No pressure, basically agreed he would do the same and wished me a good day and best of all no charge. Would definitely recommend this shop. read more

The muffler man came highly recommended by other auto shops including a national chain. I arrived, and was told it would be 50 minutes, with roughly 3/4 other cars being worked on. Sure enough I was in and out, fast, honest, hardworking team had me up and running in record setting time. I felt like I was back in the 60's with a real automotive shop. read more

I have visited the Kingsway shop on Jan 25, 2021 with my 2019 Mustang GT. I wanted the performance OEM exhaust installed on to my Car. That I have provided to them. When I got there there was no introduction of any kind. I had to ask to turn the heater on outside due to Covid you cannot stay inside. After trying to tell the Forman what I wanted to be done he did not say anything and he also walked away from the conversation twice with out any explanation. when I tried to tell what I want he replied we know what we are doing we need no instructions. Again I told him I'm not trying to tell you how to do your job. At that point I should have just got my exhaust back and leave. In any case some thing that I have asked was not done because he was never listening in the first place. Ones the car was done I was never showed the actual work that was done or how it looks now. When the car was on the ground I looked at the exhaust and one side was lower that the other, when I mentioned him and the worker both replied at the same time it is not us it is the exhaust hanger. LOL. My car is a 2019 Mustang GT with 10000KM. I don't believe that only one exhaust hanger was worn out not the other. This guy have no service etiquette at all. I will never go back there again I redder get a ticket for a broken muffler. read more

I had to ship a car across Canada and no one in Vancouver had garage space to house my newly bought vehicle. I realized I wanted to modify my car to be louder anyway, so I started looking for reputable shops and found TONS of positive reviews on multiple car forums for Muffler Man. I called up Joe and explained the situation and he had absolutely no problem accepting my car from a shipping company (which is almost always annoying), doing the modification and holding the car for me for a few days before I could pick it up. I almost never leave reviews for places, but they really went above and beyond the call of duty to help me out for what was really not a very expensive job! "No" would have been easier for them. Top notch service, Excellent Pricing, and a trustworthy staff. If I need any more custom exhaust work done, I'll make the drive up from the states to do it here. I suppose I should comment on the work done too - they cut out a resonator and the car is nice and aggressive sounding now. Very happy with it. A+ guys. read more

I came to Muffler Man for a muffler and resonator delete earlier today. Easiest experience possible. Workers were kind and answered all the questions I asked and answered them professionally. They gave me an estimated time of 1-1.5 hours and they finished under an hour. Car sounded amazing for a great price! Definitely coming back here for future jobs! read more

Muffler Man is such a life/wallet saver! I was quoted over $1200 by another car repair shop to totally replace my exhaust system when my car's tailpipe detached from its muffler. When I told them that it was way over my budget they recommended going to the Muffler Man. I drove my car there on a Saturday morning, was told it would be a three hour wait to get to my car (they were already so busy, at 9am and rightly so!), and then I was given a phone call a couple of hours later saying that the repair would be $110 plus tax and would take 45 minutes. I couldn't believe it. And I'm so relieved that my car is running normally again. Thank you, Muffler Man! read more

I listened to other reviews and went all the way across town to get my muffler welded together. Great coffee served by couple pros, Jim and Joe, brothers-in-arms when it comes to service with a smile and a cup of coffee...Thanks guys for a reasonable repair done at a very reasonable price. read more

Repaired the exhaust leak on my Sienna that others would not touch. John showed me the problems, explained what needed to be done, and then quoted me a good price. Saved me big bucks from not having to replace a substantial section of the exhaust. read more

These guys are the best for any muffler repair hands down. If you want to save money and time this is the place to go. It is a first come first serve basis but when you go first thing in the morning you are guaranteed repairs. I had a repair that was quoted $1000 by another shop but these mechanics saved me by giving me the right recommendations to save money. They are professional and will save you lots of money because they charge very fair! read more

Good service at a great rate, they can get a little busy however especially on weekends so come early.

I had a rattle from my exhaust that was driving me insane. My local shop was sure it was the catalytic converters and quoted me over a grand to replace them. I didn't quite trust their diagnosis and took it to Joe after reading the reviews. Lef tthe car and two hours later it was sorted -- broken retainer bolt on a muffler bracket. Under $30 and I was out the door with no more rattle. Amazing service, can't recommend highly enough. read more

Outstanding. Great friendly staff and great work. Went there with an exhaust leak in my aftermarket cat-back exhaust without an appointment and they got me in right away. Fixed the issue within 20 min. Could have charged me double and I would have happily paid. Very reasonable. Later that night noticed a rattle. Went back the next day and the mid pipe resonator was resting on the body. Again no appointment but the got me in right away and I was out of there in 15 min and at no charge and all fixed up. Amazing place. I will take all my exhaust and muffler concerns there from now on. Highly recommended. read more

These guys were recommended to me by another car repair place that didn't have the equipment needed to fix a kink in my exhaust pipe. Muffler Man are experts and have all the right equipment, for a reasonable price - once they got started they were very fast and friendly. The only down side is that they don't take appointments, it's first come first serve. So at 8am when they open you may find 6 people already waiting ahead of you - because this is a good place, and people know it. So if you can drop off your car in the morning and just pick it up later, this will work fine for you, but if you need to wait for something, it's definitely less convenient, and the only reason I'm giving them 4 stars instead of 5. Totally understand it makes sense for the business not to make appointments, because they don't really have any idea how long each repair will take - but it's still less convenient for customers. However, with their excellent work quality and their reasonable prices, they clearly have no lack of customers regardless. Would definitely recommend this place for muffler and exhaust work. And, there are a couple cafes within walking distance while you wait. read more

This should be 5 stars but yelp booted those reviews to not recommended. So 5 stars for me too. Had a hole in tailpipe & used duct tape for 3 days. They showed me the underside & muffler also starting to rust. It was first come first serve. I was there Saturday 830 & they said it will be done in 1/2 hr. I came back in 1 hr & muffler & tailpipe cost $252 all inclusive. Perfect. read more

Professional and honest never try to up sell you... so hard to find I this industry . Will be back if anything ever goes wrong and I recommend them highly read more

They seemed nice enough and even showed me the problem when the car was up in the air. They apparently did fix a problem, however, now my muffler rattles more than it did before. After going back the third time (they were very nice about having another look at it), I just don't have the energy to go back again (!!!) to see what they can do about it, especially since it takes me half hour just to get there from Vancouver. read more

I never usually write reviews, but this place is by far the most honest place and quick with their service. Second time I've been here now to get repairs on my exhaust. First time, I had a bit of rust and instead of replacing my whole exhaust as a repair shop had said, my friend recommended me muffler man. They were able to cut/weld a piece in and it costs me under $50. This second time 2 years, a mechanic said I needed to replace my exhaust when it was making sounds. Joe again, got it done under $150 to replace my flex pipe.. This is a must go place to check up for anything exhaust related! read more