Dishonest mechanic. Told me I needed new brakes...LITERALLY had new rotors and brakes installed a…read moremonth ago and hadn't driven it since. Tried to convince me I also needed a complete system flush on Mazda with barely 50k miles. SMH. Ladies beware of this type if deceptive practice.

Hold up! I would not recommend this place. One-Star Review:…read moreDeceptive Practices at Only4 Auto Care Kenan Ajaj, Please call me so we can resolve the issue without having to go to court. The short of it: Misrepresentation of Part Availability: Claiming no non-OEM parts were available when they were is misleading and inflated the bill. Unnecessary Repairs: Replacing parts that were not faulty (as proven by my successful use of the old parts) indicates intentional overcharging. Lack of Transparency: Failing to provide a detailed invoice, delaying part number delivery, and refusing to sign handwritten part numbers suggest an intent to obscure the repair details. Price Gouging example: The extreme markup on parts (e.g., 1825% on the Mass Air Flow Sensor Connector) is far beyond reasonable industry standards. Kenan Ajaj and Joe, I trusted you as reliable mechanics, but my experience was deeply disappointing. On May 14, 2025, I brought my 2014 Audi A4 Quattro to Only4 Auto Care in Dallas, TX, for a starting issue caused by a shorted coil connector. Joe claimed a blown ECU fuse was fixed, but additional parts were needed, costing $2162.20. He said only OEM parts were available, yet after receiving the part numbers I found non-OEM parts at a fraction of the cost (e.g., Mass Air Flow Sensor: $546.66 vs. $34.49). This is just one of the multiple not need parts. I requested an invoice with part numbers multiple times, but Joe didn't send it. On May 17, he provided a printed invoice without part numbers and later texted numbers without descriptions, refusing to sign a handwritten invoice. On May 17, I returned to address missing body panel push pins, low-quality vinyl tape (not high-temperature cloth tape), and no heat shielding. Only two of three replaced parts were returned. I replaced the new parts with my originals, and the car has run perfectly for two months, proving the repairs were unnecessary. Prices were also inflated compared to Audi Dallas (e.g., Sensor Connector: Only4 price only for part $265.02 vs. $13.77 from Auto Dallas). This suggests deceptive practices, violating the Texas Deceptive Trade Practices Act. This also show price gouging again for a part not needed. On August 1, 2025, at 1 PM, I discussed these issues with Rambo, expecting a call from Ken or Joe, but none came. I'm seeking a full refund and have filed complaints with the Texas Attorney General and BBB. Avoid this shop to prevent similar experiences. Issues: No heat shielding, missing parts, misaligned washer fluid container, grease on floor mat, unnecessary $2162.20 repair for a fuse issue. Photos available. What a horrible experience. John Gibson Dallas Texas

Luis and Esteban provide outstanding customer service and truly go above and beyond to make the…read moreservice experience as smooth and stress-free as possible. They are honest, upfront, and transparent throughout the entire process, which makes it easy to trust that your vehicle is in good hands. What really sets them apart is their communication. They keep you informed throughout your vehicle's service appointment, explain any issues clearly, and make sure you understand what work is needed before moving forward. They never make you feel pressured or left in the dark. Their professionalism, attention to detail, and commitment to taking care of their customers are exceptional. It's clear that Luis and Esteban genuinely care about providing quality service and making sure their customers leave satisfied. I highly recommend them to anyone looking for honest, reliable, and top-notch customer service! I wouldn't expect anything less from a couple of US Marines!

Took care of my oil change in a timely manner. Esteban gave me good advice regarding an under…read moreshield on my F150 pickup. This was a great help, since I can not easily crawl under anymore. Very practical advice.

Came here to get my new used car checked out at my sisters recommendation because she swears by…read morethese guys. I got in first thing in the morning Monday, they gave me a call around noon to tell me what needed work (replace spark plugs, oil and new wiper blades), and I was picking my car up by 3:30pm. Prompt service and no funny business. Believe the 5star reviews, these guys are the real deal.

Lloyd is GREAT! Trust this guy! I have a daughter at SMU--she had car issues. I live 1800 miles…read morefrom Dallas. Yet, Lloyd stepped in and handled EVERYTHING! Trust, Quality, a true gentleman. And more than a fair price!

Larry called me and gave me the price to do my front brakes and he was cheaper than his…read morecompetitors. So he came out and arrived on time and took care of the brakes. I then called him back a couple of days later because he did exactly what I asked the first time but I realized that I needed my back brakes done as well. Again on time took care of my brakes and he was actually over $300 cheaper in total when you compare his competitors quotes.

Larry responded quickly to my message. I received a fair quote that was cheaper than any other…read moremechanic. He showed up as promised and completed the job as promised. No additional charges or upselling. I do recommend Premier for any of you automotive repair needs. I will definitely call Larry first for anything I need in the future.

I posted a rave review based on an untested repair of our air conditioning…read more Turns out that after we left on our trip with what we thought was a fixed air conditioner (and less about $600), we had the air conditioner blower again stop working on our out of state trip. We called to get help from Murdoch twice and both times left a voice message with no return call. The two calls were: 1. 1st to alert them to the now recurring problem for which they supposedly fixed. We had hopes they may have suggestions to try since we were clueless as to why it would just stop blowing again. 2nd call was ask Murdoch to share details of their "repair" with the current out of state mechanic who was now trying to fix it, We did not have the repair paperwork to tell or show the new mechanic what all had been done to remedy the problem. Murdoch NEVER returned the calls or respond to our pleas to help us at all!! We ended up being told that the cause of our air conditioner failure was a capacitor that was probably the original cause of the outage. We likely did NOT need to have what we thought they did to correct the problem done. Again, about $600 worth of repairs was a wasted investment; Ultimately we learned a capacitor had to be obtained directly from a Ford dealership. Bottom line, because we had to get to the airport for our vacation commitment and couldn't wait for parts to be order and shipped, we ended up having to buy a new vehicle. With the blower on our air conditioner out, we could not drive the car in the heat and rain due to the heavy foggy condensation on the windshield. The blower outage meant our defogger didn't work either. Very expensive lesson for us. We definitely would NOT recommend Murdoch given the after-service neglect and the high dollar cost which did not fix the problem.

Professionals with a depth of knowledge that has to be respected. So glad to have found this shop!…read more I appreciate that they can diagnose and repair problems other shops cannot. No oversell - just honest repairs at a fair price. My 30 year old Ford Expedition now finds itself in competent hands. THANKS!

I am amazed by the honesty of this place!!! I took my car in…read morefor some sporadically recurring issues. Javier did a diagnostics check and test drove my car briefly (due to the rain) and told me there was nothing showing wrong with the vehicle. He suggested to bring it back another time when the weather conditions are better for a more thorough check. He furthermore explained that he didn't want to just make up a problem and charge for any repairs/replacement, when nothing was coming up as defective! As a female, this is the very first time EVER that I have gone to a car shop where they haven't tried to upsell me or come up with any defects just to get money out of me. I will recommend this place to anyone I know!

Do not go here - Dishonest. They said my spark plug threads were no good. Would've charged me $1000…read more-- my dad and I changed them in less than an hour. The threads are fine!!!!! Liars

First time at an auto shop, Mike explained everything in an understandable way to me even though…read moreI'm not too versed in car mechanics. Got a diagnostic here and got my transmission fluid flushed. Only charged half of what was on the invoice since less fluid was needed.

As a young female, who knows nothing about cars, the employees here made me feel beyond comfortable…read moreand knowledgeable about what was going on. The Environment was safe and clean. Mike at the front desk was incredibly friendly as well. They even called me an Uber home the first time and the second time the owner drove me home. Beyond amazing service I would 10 out of 10 recommend especially as a young female, who doesn't know anything.

I just moved to Dallas recently & I found them on Yelp. They've done big & small jobs on my older…read moreSubaru and their work is always great and I know I can rely on them to get any job done!

Fair pricing. Reliable work. Nice people. Reasonable turn…read morearound time. I have recommended this place to other people who just moved to Dallas.