Luis and Esteban provide outstanding customer service and truly go above and beyond to make the service experience as smooth and stress-free as possible. They are honest, upfront, and transparent throughout the entire process, which makes it easy to trust that your vehicle is in good hands. What really sets them apart is their communication. They keep you informed throughout your vehicle's service appointment, explain any issues clearly, and make sure you understand what work is needed before moving forward. They never make you feel pressured or left in the dark. Their professionalism, attention to detail, and commitment to taking care of their customers are exceptional. It's clear that Luis and Esteban genuinely care about providing quality service and making sure their customers leave satisfied. I highly recommend them to anyone looking for honest, reliable, and top-notch customer service! I wouldn't expect anything less from a couple of US Marines! read more

Took care of my oil change in a timely manner. Esteban gave me good advice regarding an under shield on my F150 pickup. This was a great help, since I can not easily crawl under anymore. Very practical advice. read more

I've reviewed Pit Stop in the past.. but I just have to post again regarding how extremely trustworthy and kind-hearted Luis and Esteban both are. Recently I brought my newest car to them, hoping that they could repair the damage done by another repair shop. They did NOT let me down.. Esteban fixed the problem, which really took some creative thought, as it was an unusual repair. They've worked miracles for me in the past also. I drove a 1989 Toyota cargo van for 27 years and honestly Esteban and Luis were the lifeline for that old van for a long time. They kept it going. And while I was shopping for a newer (used) vehicle; I brought each car to them to find any problems. They did detailed inspections on each car I brought them and they made me aware of any issues, (large or small). Another feature of Pit Stop is lower prices. Example: for the last repair I needed to have; another shop quoted the charge would be $746.68... Esteban did the repair for $225. I love those brothers and will forever be a dedicated loyal customer. read more

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Luis and Estaban have been the #1 choice for all my family's automobiles' maintenance and repair needs for over fifteen years now. Here's why: These Marine veterans follow the golden rule. By way of respect and reliability they have earned my trust, offering competitive pricing and timely turnaround with clear communication and expert service every single time one of my vehicles needs attention. read more

My daughter took her car somewhere else for an oil change and they cracked her oil pan and left the car leaking oil. I am so grateful we came across Pit Stop Automotive. Luis was honest, reliable and resolved the issue and we were back on the road that same afternoon. I highly recommend this place of business and will return in the future! read more

I've been a customer of Pit Stop for nearly 15 years. Not once, have I ever had a problem with Luis or Esteban. I've had timing belts replaced, tune ups, engine work and all the normal maintenance done with them, on 4 different cars. Not a single time have I had something magically fall apart and need immediate work after having my vehicles serviced at Pit Stop. They're honest and they don't throw all these different random things into your car that you don't need. They don't pressure you into getting an air filter every single time. If they notice an issue, they show you the issue. So if you're looking for an honest mechanic, which is very hard to find it seems, Luis & Esteban are your go-to guys. Oh yeah, and they're Marines! read more

I've been coming here for years ever since I was in college. From my really old 2002 Saturn to now having my new car, I only come to Pit Stop. I'm 26 now and I don't trust any other mechanic other than the Reyna brothers and their team. It's hard to find good honest mechanics these days but they are one of the few who are honest, good, and compassionate people. I highly implore everyone to come here. read more

Pit Stop has worked on our families cars for years. They helped us with vehicles that we didn't think would ever run again but did. They are very knowledgeable. Can't thank them enough! read more

I have been going here for about 4 years, and I've never been disappointed with the service. My friend recommended me to them and anytime I'm in the Dallas area, I will go out of my way to have my car be taken care of by them. Excellent, friendly service. read more

I have a 2008 suv and had been experiencing several issues with oil leak, brake light? Shaking while braking and just bad acceleration time. Luis at Pit Stop drove my car and figured out the issues. By the time I got myself car back, all the issues had been resolved. My car feels great and their prices were definitely lower than I expected considering the issues. I am convinced I will keep taking all my vehicles for any issues to Pit Stop. They are knowledgeable and honest people who care about their customers! Highly recommend read more

Pit Stop Automotive - Oil Change Stations Near Me - Garland, Texas

I appreciate the job the "pit stop crew" does. They are thorough, honest and considerate of the client's needs. Great service for a great value. It means a lot to me how they will talk with me about the vehicle's error to help me understand the issue, the fix and expand my applied vehicle mechanics knowledge. Another bonus! They have their own hot sauces in the Pit Stop brand! Fantastic stuff! All three flavors! read more

The Reyna brothers are automotive lifesavers! A couple of Saturdays ago, I was starting my Uber driver day knowing my alternator was starting to fail. Well, the alternator died in the right lane of traffic on Northwest Hwy by MCCree, yikes!!! I found Pit Stop Auto Shop on Yelp with 5 star reviews & only 2 miles from where I was literally stranded. Long story short, Luis made sure my car was secured at their shop when the tow truck arrived even though my towed vehicle arrived a few minutes after their 3pm Saturday closing time! Because they couldn't get the new alternator before Tuesday and it was super expensive, Esteban allowed me to find an alternator locally and simply charged me for the labor at a fair price for about an hour's work - awesome!!! These mechanics are honest, knowledgeable, and able to consistently provide 5 star automotive repair services!!! Even if you've been going to another shop for years, I encourage you to check in with the mechanics at this shop for your automotive repairs. read more

This is my go-to vehicle repair shop. Usually just an oil change or yearly inspection, but Luis is so honest & genuine & nice I will be bringing my vehicle in for other needs as well. read more

My one stop shop for my auto care. I can come in and get my oil changed and not feel like I am being taken advantage of or that they are trying to upsell me cause I'm a woman. They have a 27 point oil change, whatever that means. I'm just happy for honesty and quick service every time! read more

Pit Stop Automotive - Oil Change Stations Near Me - Garland, Texas

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These gentlemen have been taking care of my families vehicles for over a decade now. They have always done an outstanding standing job fixing any problems we have had with our vehicles. I would highly recommend you stop by and support them. read more

Went in for an oil change. It was done quickly and thoroughly by the mechanic Esteban. He was very good with social distancing and allowed me to remain in my car for the oil change instead of waiting in the waiting room. I'd go again for an oil change no problem. read more

Very fast and friendly service. I was there maybe 10-15 minutes. You stay in your car and they offer complimentary water or even juice for the kids. I will only go here from now on! read more

It is difficult to find auto repair that you can trust. I can recommend Pit Stop without reservation. I've been taking my cars to Luis and his brother for years, and I am always confident that the work is completed in an efficient and competent manner. read more