I want to thank Roby the manager , Corbin, JP for taking care of me with outstanding customer service as always. They are the best and take really good care of my car. A+++++ read more

I love Take 5 but AVOID THIS LOCATION, especially if you interact with the technical named Hunter. Hunter said he could not remove my oil filter and gasket, which is a surprise because I only go to Take 5 )but typically a different location). So I left and went to East Dallas the same day and had my oil changed (filter/gasket) at my normal Tale 5 with no problem. Hunter was just lazy or didn't want to work because clearly Take 5 was able to change my oil. He also gave very angry vibes. This location is also filthy and I saw technicians wiping oil sticks on their shirts and bare hands. Horrible spot! read more

Service and management at Take 5 Oil Change are completely unacceptable. I had an oil change done in November, and by the very next day my truck was sitting in a pool of oil due to what was clearly an improperly installed or faulty drain plug. When I contacted the shop, I expected them to take responsibility and fix their mistake. Instead, after two days of trying to reach a manager, I was effectively dismissed and told to pay out of pocket for another oil change and "file a report." I had no choice but to take my truck to a dealership, where I paid for a second oil change, a new drain plug, and an O-ring, all within days of the original service, and after driving less than 40 miles. What followed was months of complete incompetence and lack of accountability. I spent two months chasing a district manager who never once bothered to call me back, despite repeated follow-ups. After escalating through corporate, I endured another two months of back-and-forth, only to be handed off to a third-party claims department that accused me of being dishonest about the damage and necessary repairs. There is absolutely no legitimate reason a properly serviced vehicle would require a second oil change, multiple quarts of oil, and replacement parts within days. The only explanation is negligence. In the end, my claim was denied, and no one at this company took any responsibility for their mistake. Because of this experience, I have pulled my entire work fleet from Take 5 and will not be returning. I strongly recommend others avoid this company unless you're willing to deal with poor workmanship and zero accountability when something goes wrong. read more

Dylon and kyron will mess up your car engine by not putting enough oil. DONT GO TO THIS TAKE 5!!

I had an extremely disappointing experience at this Take 5 location a couple of days ago. When I arrived, the manager told me it would be just a few minutes before they could get to my car. There was one truck in the bay ahead of me, so I waited patiently for about 40 minutes until I was finally guided inside. Once I pulled in, however, a different technician told me I would now have to wait another hour because they needed to finish two "fleet vehicles" already in the bay. I've seen actual fleet vehicles before--they're typically marked with company logos or information. These were not. On top of that, the technician wasn't even working on those cars when I was brought in. I asked why neither employee mentioned this during the 40 minutes I had already been sitting outside or before directing me into the bay. His response was essentially, "You'll just have to wait." I ended up leaving to get gas, and because the situation felt suspicious, I returned to check. As I suspected, the vehicles did not appear to be fleet cars at all--I believe the technician allowed a friend to cut in line. The entire interaction was unprofessional, inconsiderate, and showed a complete lack of honesty. Based on this experience, I would not recommend this location to anyone. read more

Take 5 Oil Change DO NOT TAKE YOUR VEHICLE THERE FOREST /Marsh lane The week before last I went for a routine oil change. 2 days later I put my car in the shop for warranty repair. The service manager called me and said that I have a oil leak. Weird because I just got it changed 2 days prior. He said they would need to do a new oil change because oil was everywhere so they can clean up the oil and check for a leak Take 5 didn't remove the old gasket and just put a new one on and it compromised the filter and the seals. this is from the dealer service advisor: The technician has confirmed that the oil filter wasn't actually defective; however, it appears there was an issue with the previous oil change. Specifically, the technician identified that the filter was "double-gasketed." This means that the old gasket from the previous service was not properly removed, and it remained attached, resulting in an incorrect seal. This condition also puts unnecessary strain on the new filter gasket, making it unusable for any future replacements. It was good that we caught that and got a new filter installed because the vehicle was losing oil pretty quickly. Unfortunately I do not currently have any loaners available, but I will put you on the waiting list. Right now my loaner manager said the wait is about 2 weeks out, but if one becomes available sooner I can get you into one. I am trying to get this expedited as quickly as I can for you. Thank you for your patience. read more

My overall experience was disappointing. I felt as though there was an attempt to charge me for a higher grade oil despite having my records on file. Additionally, I had to remind the gentleman to put air in my tire and to ask for my sticker. When I requested my work order, he mentioned that the printer was out of ink and suggested I take a picture of the screen instead. The only positive aspect I can mention is that they offered me a bottle of water. 1705 West Pecan Street, Pflugerville, read more

They use the cheapest filters and charge a lot of service . I wouldn't recommend to go here if you like quality materials used for your car . There was also missing screws from my car . read more

I just recently got my coolant changed with this specific location a month ago, Today I get my oil changed and the tech ran a "coolant" test and told me my coolant isn't good. I inform the tech I just got my coolant changed at this location recently. so he checked his computer and told me sometimes the test is faulty and he'll run another test that's not faulty. I purposely watched and waited for the 2nd test that never happened. Then when I asked about the second test he lied straight to my face and said he ran a 2nd test and the coolant was fine all of a sudden. I'd be careful of these guys at this location. read more

I brought my car in to Take 5 Oil Change #60 on Lemmon Ave. in Dallas, yesterday 7/21 for an oil change and state inspection. After 2 hours to finish the job, I found they had broken the molding between the driver's side window and the windshield. They did not mention that there was any damage done, and instead the car was returned with the molding loose. It was obviously different than how it had been given to them. I showed the damage to the assistant manager on site, Julio. The two of us reviewed the video footage. The camera angle wasn't great, but it's clear that the inspector, Jay, stood on the running board and was holding on to the piece of molding that broke. Julio referred me to his manager, Margo Trevizo. I reached out to the number he provided but it was disconnected. I followed up in person at the time Julio said she would be available, and she wasn't there. After returning again later this afternoon, she was dismissive and unwilling to take responsibility for the broken piece. read more

Take 5 Oil Change - Oil Change Stations Near Me - Dallas, Texas

I e been sitting in line for 20 min with one car in front of me! They still haven't touched my truck. There's two people standing around doing nothing with an entire bay open with no car in it. Now they just pulled a car in front of mine into the other bay I front of three cars behind me. This place should be called takes 45 min oil change. read more

Take 5 Oil Change - Oil Change Stations Near Me - Dallas, Texas

Waited over an hour and it seemed like no one had any idea of what they were doing. Definitely won't be back

Had an oil change today. Tech showed me a tube saying I should keep watch on my radiator fluid based on the reading of the tube. I left and returned with documentation indicating the same Take 5 had changed the coolant 5,705 miles ago. He agreed possibly the tube reading was not correct. At the time the coolant was changed, that tech broke my glove box changing the cabin filter. read more

Great service provided - bottle of water for each customer in line and they explain everything they are doing before they do it as well as give details for the different options they have for oil. However, they get extremely busy and as you can see from many other reviews, the time cost can be high. We waited about an hour for 3 cars in front of us and right when I thought about bailing, more cars had queued up behind me and I had to commit to waiting for my change. If you have time, it might be worth the wait, but just for having my oil serviced, I wasn't sure if it was worth the entire wait even if the service was excellent. read more

Regarding Compliant: On the "so called manager" November 21, 2021 I went to Take 5 Oil Change #0060 at 4004 Lemon Ave on Dallas, TX 75219, I was discriminated and spoken to in a racist manner by the manager "Tony" for trying to get my oil changed. I guess he's new or something because I've been to this location a dozen times in the last 2 years. Anyway--I simply pulled up as I normally would to this location to get my oil change using my 25% discount as an Uber and Lyft driver. I had my decal on display in my car, and upon arrival Tony was unfriendly and spoke to me in a disrespectful tone: " I don't trust the decal that you have in your window. Open up your app for the ride share" app. So I followed his directives, although I have never been asked to do this because I always have my decal displaying in the window, none the less I complied, As I was opening up my Ride share apps Tony continued to make antagonizing comments that people are trying to manipulate the system, to get discounts. Quiet but observant to his comments, I said "just a moment I'll open it for you." But--When I went to open up the app, he "Tony" continued with "get your paper up"..."your a poor nigger!" I then got out of my car and asked him to repeat what he said"....surprised and angered by his words, I didn't feel completely uncomfortable with the servicemen being underneath my car and the treatment that I was receiving at no fault of my own. I told him I would like to speak with a manager, and he laughed and smirked and said I am the manager! I said OK then what's your name and he told me "Tony Mahoney." (He obviously gave a fake name). I then returned the comments "sir it's not a problem about the ride-share app if the price is $100 it's no problem"--Just finished up my car and let me leave". I guess He "Tony" was feeling tough and wanted to be a bully and "power-flex" some more or something---because he then proceeded to say "get the fuck off my property---get your poor ass out of here." Tony then put his entire face in my car with me sitting at in the driver passenger side and shouted at me, "get the fuck off my property!" That's when I got out of my car a 2nd time to see if this asshole really wanted "all the smoke"--because he had more than provoked a humble giant with his ignorant, offensive-racist-slandering remarks! I was told to leave and that he was "banded from all locations," which will utterly ridiculous and stupid. I didn't come to that location for any confrontations, but this power-driven dusty ass man made my experience horrible! Although there is not enough words for me to express how I tried ro be polite and deescalate this entire situation, it just goes to show you the people take your kindness for weakness. I guess because I had a baseball cap on and a jogging suit on (or) i was treated leas than a person? All I know is judging and cursing at me is a "no-no". Showing respect in customer's as the "manager was absent. Let's be clear--I never refused to pay, and I was waiting on them to finish the job that they started. I believe that Tony just wanted to flex his power and show the other guys that he was an ass hole. You did not get to say "fuck you bitch get the fuck out of here"...and think it's all good. When I got out my car, and stood up to see what he wanted to do, he changed his tone... I will never return to a take 5 location-- and as far as this stupid manager--It's just a matter of time before somebody beats his ass for being a racist towards them. I will be filing charged it if there's any damage to my car then the store would be liable. The oil change was not completed and he left my car and oil open underneath the engine. There was no receipt and needless to say "take 5 oil change hires anybody & I will NEVER give my business to them again! If the manager did not want to give me the discount based upon my rideshare app, I had no problem with that. I would not recommend this location to my worst enemy. "Tony" must hate his life to treat women that way. Oh yeah, he told me that I was banned from take five oil change location----like I really give a fuck?! Watch out for him and his buddies that are working together to give black people a hard time----especially women. Again if you were African-American---beware of this location, because these "white guys" off Lemmon Ave. are unprofessional and over staffed. You'll know Tony when you see him---he has some very brown--disgusting teeth in his mouth--that looks like he's been chewing on rocks. read more

Take 5 Oil Change - Clearly this coupon is usable and I'm not sure what the problem was? - Oil Change Stations Near Me - Dallas, Texas

Came here for an inspection during my lunch break, the process was super fast and everyone was polite and professional. They even gave me a cold water bottle once I drove up. Great service! read more

No problems with the oil change. The ease of which the gentleman who assisted me lied through his teeth was shocking. I 100% last purchased an "economy" oil change when visiting Take5. He told me I got the most expensive one. I told him I last got economy, no response. I think the guys must be coached to milk customers through lying and recommending unnecessary add ons. If they'll lie about something that small, I can no longer trust this location to service my vehicle. Pretty embarrassing Take5. read more

All these people are working so hard! I had to go to this location leaving another bc of my air filter was out of stock. But that's ok, this location was just as great. Offered big water bottles as well! All of them work super efficient & have a solid team and way of working together. Once again great price, I love how I can just stay in the car while the oil change happens. The manager Margo here was very on top of it has a wonderful team! read more

Take 5 Oil Change - Oil Change Stations Near Me - Dallas, Texas

this is the slowest establishment in the country. ive never been in and out in less than an hour

I got my car inspected here Saturday morning and it took about 30 minutes. There were 6 cars in front of me but they were working very hard to get people in and out efficiently. Dean did my inspection and he was friendly and professional. Tip: enter through Thockmorton. It's exit only driving down Lemmon. read more

Take 5 Oil Change - Oil Change Stations Near Me - Dallas, Texas

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Absolutely insane. Over an hour, 3 cars in front of me. Each oil change is taking over 20 minutes. This is the worst location I have ever been to, and will be my last time going to ANY take 5. All you have to do is simply tell people when they pull up that it's going slow today. Instead they tell you it's moving pretty quickly and shouldn't be long. By the time you are ready to give up there's 5 cars behind you and no way to get out. Poor business practices and management. read more

Should be called take 30. You'll get placed in line then they forget you. Seems like everyone 's first day at work. I'll never come back.

This location is so hit or miss last time I came there was three cars in front of me and I was in and out in 25 minutes. Today I had two cars in front of me and was here for 80 minutes. There was a ton of people working too read more

This place damaged my oil pan by over tighting the plug and then damaged it trying to get it out. I wound not recommended this place for nicer vehicles. read more

I went online and reserved an appointment at 10am this morning 3/30/24 and scheduled it for 11am. when I got there I got in line and Margo approached my car after 10 minutes and said they needed a form filled out. I told her I had an appointment at 11am and it was 10:50 so what line do I get in for appointments. She just stated I was in the line and would have to wait my turn. Why does the website take appointments if they are not honored? Finally got in and done as I left at 12:10. I waited in line for 80 minutes for an appointment they never honored. I also gave them my 10$ off coupon they never used on my final bill. I will never go back, service is horrible and rude. read more

Great service and fair price! In and out quickly and no one tried to sell me a cabin filter replacement like the other oil change places.

I took my car thr Friday before spring break weekend for my pil chane before hitting the road.... 1hr out of ftwrth i heard a horrible loud noice coming out from under my new car... i new it wasnt a blow out...it was my Skid Pan. It wasnt replaced correctly and was hanging my a screw. Called AAA. The tow guy looked under and removed it and said it wasnt screwed on correctly Ive called like 6 times. Only talked to customer Service and still havent gotten a call or email back since then I went to Honda and it was replaced for over $150. Thanks Take 5 read more

Not happy with a 1 hour wait ...no joke ...1 hour ... better luck next time! 1 hour and 70 bucks later for an oil change!

They got me in and out pretty quick. Only complaint is there was no a/c in the waiting room and Texas heat is unforgiving. If you are able to stay in your car (which it looks like most of their customers were) than it's no problem. Staff was super friendly! read more

Hey here's an idea, Jeff. Don't try to upsell people when they tell you what they get in their car multiple times and have receipts to prove it. Stop trying to take advantage of people. I will never come back here or to any Take 5 and I certainly will not recommend it to anyone either. Predators are disgusting and I feel horrible for the people you and your employees have taken advantage of. On top of it, the wait was 1 hour. There's no way out of line once you get in, so you better not think twice once you pull in. read more

Came in for state inspection and it was $25. The wait wasn't long. You drive through and stay in your car. I like that you can see what they're doing to your car read more

Very slow and unorganized operation. Understaffed. If you have a few hours to waste, then this place would be great for you. Otherwise stay away from this poorly operated oil change fiasco. read more

This place is where I always take my car for an inspection. They're quick & there's not much to Yelp about. That said, this time was a little off. On the front of my pass/fail report was a note that said to see reverse side for recall information. Now, I already knew there was a recall but if I hadn't, the information provided by Take 5 was basically useless. On the reverse side of the pass/fail report is a bunch of Take 5 pre-printed information (thanks, job app QR code, warranty, etc) on top of which is printed the recall information which is basically unreadable. They may want to rethink how they print these reports. read more

Amazing service! This is the only take 5 oil change location I will go to. The service is quick and the guys there explain and check everything thoroughly. I got my oil change and inspection done within 20 minutes. Highly recommend!!! read more

Take 5 Oil Change - Waiting room - Oil Change Stations Near Me - Dallas, Texas

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A dumpster fire of a location. 1'45", made me leave the car contrary to marketing, during which time they took apart my glove box to tell me to replace a filter I had replaced four days before; said I needed to flush and replace my coolant when another location had done the exact service a month earlier; left everything in the glove box on the floor and didn't put the box itself together; and the left the seats awry. I'm worried they didn't even change the oil now. 10 of 10 will never return to the s show. Run away, don't walk. read more

Understaffed location: it took 45+ minutes for an oil change today. Only one guy for oil changes, one guy handling state inspections and a third guy doing....??? They used to be so good and reliable. Oh well. read more

This is for all Take 5 locations in North Dallas and Plano. My young son and I went to FOUR different locations, looking for an oil change and state inspection. I called ahead to their customer service line to make sure I could get this service at each location. I was assured yes. But upon arrival, at each of the 4 stops, I was told there was no inspector. One location told me their boss had just quit and walked out. Terrible service, will never go again. Our entire afternoon was wasted. I'm typing this now from a Kwik Kar spot while they inspect my car. read more

I arrived to get my oil change at 1:04p .... i was the third person in line and the cars in front of me in the right lane already had there hoods up. I finally get in the garage, but know one has asked me anything .. so i am sitting sitting sitting, watching the left side go by .. now it's 1:46 i have to get back to work This has not been the first second or third time that this has happened this location has the worst customer service ever and no one even apologized ... waist of time gas and energy. I will not be returning and I will be writing a letter to corporate read more

Made an appointment online- didn't matter at all, still had to wait in the long line with people who didn't have appointments.

Waited in line for 10+ minutes with no one coming out to speak to the car in front of me or myself. Two more cars pulled up and still no one came out to acknowledge the new customers. "Take 5" definitely does not mean fast service. read more