Johnathan and Robbie were great! So helpful and nice! Highly recommend I left a satisfied customer !read more

I was disappointed with my experience here. I came in for what should have been a simple oil…read morechange, but I felt like I was being charged for services and items that weren't necessary. I was specifically charged separately for an oil filter, which was surprising because at many other places, the oil filter is included as part of the standard oil change service. I understand that businesses have different pricing structures, but the additional charges should be clearly explained upfront, especially when they are for something customers may reasonably expect to be included. I also felt like there was an attempt to upsell me on things I didn't need. I would recommend asking for a detailed breakdown of everything you're being charged for before agreeing to the service. Unfortunately, based on my experience, I won't be returning.

Top quality! There…read morewasn't a line so we were greeted immediately! We waited a bit since there were working in two other lanes. Once they came to us they worked quickly and updated my sticker and odometer! The staff offered us water while we waited. No problems, quick service, friendly staff, quiet location! I loved everything about my experience! I will be back!

Came for an oil change, and it was fast and efficient!! Easy to drive through and enter. Employees…read morewere friendly. The price was what was quoted in the beginning, and they let me use a coupon too. Price is on par with other places. The staff did try to sell other services, but they were respectful when I declined.

I am amazed by the honesty of this place!!! I took my car in…read morefor some sporadically recurring issues. Javier did a diagnostics check and test drove my car briefly (due to the rain) and told me there was nothing showing wrong with the vehicle. He suggested to bring it back another time when the weather conditions are better for a more thorough check. He furthermore explained that he didn't want to just make up a problem and charge for any repairs/replacement, when nothing was coming up as defective! As a female, this is the very first time EVER that I have gone to a car shop where they haven't tried to upsell me or come up with any defects just to get money out of me. I will recommend this place to anyone I know!

Do not go here - Dishonest. They said my spark plug threads were no good. Would've charged me $1000…read more-- my dad and I changed them in less than an hour. The threads are fine!!!!! Liars

I needed a new fuel tank and two fuel pumps for my Audi. Omar did a great job of finding me the…read morenecessary parts without trying overcharge me for parts and labor. He was able to make the experience better and I would recommend Alternative Automotive if you need work done on your car.

I really unfairly. Don't want to give this place. A good recommendation cause I want them to stay…read moreavailable to take care of my car; however, they are so good at their job as well as Customer Service. I feel it only fair to tell you. What a wonderful place this is. They are kind, thoughtful, caring with a fair price and doing an excellent job. Would definitely recommend.

Freeway tire shop is the only way to go.I have been getting my car serviced here for years.The…read moreemployees here are dedicated and knowledgeable of all car repairs and the like.Also the customer service is very experienced they treat you like family .and reasonable pricing.I can personally say that freeway tire is the best deal in Dallas I suggest that you make an appointment check it out for self

I've been coming here for flat repairs and other services for a couple years now. I really have…read moreenjoyed their customer service until recently. I must say im disappointed. My TPMS light came on and needed some air in my tire. It's not the first time they have put air in my tire over the years. Always free or charge that's why I was a returning customer but this time AFTER they put air in my tire they said it was $3.00!!! Well, they just lost a customer. Not everything needs to be about how to get a dollar but it needs to be about customer service. Go to discount tire, they will repair your flat for free and never charge you for air in your tire.

We've been coming here to Pit Pros for about 2 years. I've driven by their business for over the…read morepast years and I was completely impressed by how well they kept the grounds cleaned at all times, so I decided to have our oil changed on our vehicles. For the past couple of years they have performed oil changes, brake replacement, spark plugs and recently a new battery. I met the owner yesterday and was a really pleasant visit. Patricia, Roy and the exceptional work from Nick the Master Mechanic. Thank you for your amazing service. Highly appreciated and recommended. Paul

Great service and great people, easy and quick in and out. Honest technicians and great customer…read moreservice. highly recommended!

Upon looking for a decent, clean and honest mechanic for a state inspection, I was cautious to…read morevisit a newly opened shop with 1 star; however, I took a shot. The guy was great. The shop was clean and they honored a coupon they provided after messaging them for the costs. Not only was I in and out of there, the experience itself was quick, painless, and honest. I will definitely return for future car work and recommend them too! Happy driving!

The manager admitted fault to my car breaking down, not tightening the oil filter, and ruining my…read moreengine to myself and two police officers. Then the next day said it was fine, and won't take responsibility. He refuses to give me the owners name and Insurance information. A third-party mechanic confirmed the damage and I had to get it towed to my apartment where it has been sitting completely dead. This is a business?

Came here to get my new used car checked out at my sisters recommendation because she swears by…read morethese guys. I got in first thing in the morning Monday, they gave me a call around noon to tell me what needed work (replace spark plugs, oil and new wiper blades), and I was picking my car up by 3:30pm. Prompt service and no funny business. Believe the 5star reviews, these guys are the real deal.

Lloyd is GREAT! Trust this guy! I have a daughter at SMU--she had car issues. I live 1800 miles…read morefrom Dallas. Yet, Lloyd stepped in and handled EVERYTHING! Trust, Quality, a true gentleman. And more than a fair price!

I visited bimmer twice in my life First time I wasn't very…read morehappy. Was some AC issue. That actually cost by the radiator. This time I went to do my alignment. I didn't done that for years to be honest. And with BMW. You have to take it to the dealer or someone who deal with BMW. Most places don't do alignment for BMW. I had an appointment with BMW for Thursday at 1. But I texted Jose first to see if it's something he can do, And he said yes. He can do. And he said it was 220$. Maybe like 20$ cheaper than BMW. I didn't care about the price. But bimmer is closer to my home. So I said let's give it another try. And I am very happy I dropped it off on Thursday. And he told me before it will be ready next day because he was packed on Thursday. And yes. Car was ready on time. Price didn't change. No any fees Well done

They fixed the problem but I did have to leave my car twice. I appreciate the dedication they had…read moreto repairing the problem. Communication could be better. If they work on that I think they are a good company to work with. price was the lowest in the area and fair

Honest, kind, timely, and clear communication!…read more I called the night before a road trip and wanted to make sure my brakes were in good shape. Caleb answered the phone and was super kind and offered an early morning slot so I could get on the road early. Caleb checked my brakes and told me they're okay and nothing needs to be done. He was super honest, accommodating, and timely. As a woman, people try to scam all the time so I really appreciated Caleb's honesty and patience. Will definitely be back!

First time customer and I was very pleased with the work they did on my car. David was a consummate…read moreprofessional and the work they did on my car was quick and fairly priced. I'll for sure be taking my car back to them if/when I need work done in the future!