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    Mission Restoration

    3.4 (23 reviews)
    Closed 8:00 am - 5:00 pm

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    Continuing damaged wood missed from repairs.

    Company dodges warranty responsibility. So Mission Restoration offers a 2 year warranty for their work. Please don't assume their warranty means anything though. We found some continuing wood damage after Mission Restoration replaced our roof January 2024. During repainting and a home inspection we found poor flashing and old, damaged wood. We contacted the Prescott Valley office and customer service informed a project manager would contact us for an appointment to resolve the issues. After a week of waiting, we followed up and staff informed their PM was busy. After another few days of waiting, we followed up again. Still their project manager was too busy to, even make a phone call to us. We requested the project manager's boss call us. So, after four more days, we have still not received a call from the project manager or their manager. We hope that we can reach someone in their corporate offices who might care about the businesses reputation of one who doesn't warranty their work, but we don't have high hopes. We will wage a complaint with the BBB and Arizona AG, but please be aware this company is shady, and, if you choose to do business with them, they will take your cash and hide from their responsibility. And good luck, if you want to take that chance. ZERO'S.

    Heat Pump

    They re-shingled my roof. In the process they covered my heat pump with a tarp burning it up causing it to fail. I have no heat and their local rep Alex has stopped returning my calls. I just want it fixed. I'm 72 years old i N Az with no heat in my house.

    Thank you Mission Restoration! Our new roof looks GREAT!

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    5 months ago

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    7 months ago

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    9 months ago

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    2 years ago

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    2 years ago

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    3 years ago

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    1 year ago

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    2 years ago

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    4 years ago

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    3 years ago

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    3 years ago

    Scam Artists! Call to provide an inspection we did not request, They seem unable to remove us from their data base.

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    2 years ago

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    4 years ago

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    Review Highlights - Mission Restoration

    Big shout out to Justin Beatty at Mission Restoration who helped us through the whole process when we needed a new roof due to hail damage!

    Mentioned in 6 reviews

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    Copper West Roofing

    Copper West Roofing

    4.7
    (98 reviews)

    I don't write a lot of reviews, but CopperWest Roofing definitely earned this one…read more Our 25 year old tile roof house was overdue for replacement of the underlayment, so I started searching for a local roofing company for quotes. I got multiple quotes, and chose to hire CopperWest Roofing. Here's why. First, CopperWest Roofing is not some big roofing company with lots of overhead, where you're just another job. They're a family-owned, local small business, and the owner, Jordon, is actually out there on the job, hustling every single day making sure everything is going smoothly. If you have a question, you just ask Jordon. He gives you his cell number and tells you to call or text him anytime if you have questions, comments, or concerns. Direct access to the owner, that kind of service is pretty rare these days. I also liked that they're not trying to impress people with a bunch of flashy trucks or a huge sales pitch that you end up paying extra money for. It's just an honest, hands-on, owner-run business that takes pride in doing quality work and treating people right. His business obviously runs on his reputation, and word of mouth recommendations, and I definitely recommend giving him a call, or send him a note through the website. The roof looks great, the crew cleaned up before they left every day, the communication was excellent, and the whole process was stress-free. If you're looking for a roofing company that works hard, cares about the work they do and their customers satisfaction, I'd definitely recommend CopperWest Roofing.

    Jordon was great to deal with - friendly, trustworthy, and competent. Since we were getting…read moremultiple quotes, it was a week or two before deciding on Copper West (price, reviews from neighbors that had previously used them), and after a slight delay, we received the quote. I requested a change to the underlayment, which Jordon indicated was no problem and verbally let me know what the price difference would be but did take a little bit to get the official updated quote. Materials arrived on time and on schedule (tbh, I was worried that they weren't going to be). Work started promptly on time, and while the crew did work full days, they ran over by about a half day (luckily we weren't in any kind of rush). Workers cleaned up daily and pretty thoroughly at completion. While I do wish there was a little more communication regarding updates to the project, I would definitely use this company again.

    L&R Roofing Solutions

    L&R Roofing Solutions

    4.8
    (119 reviews)

    Summary: Roof underlayment and tiles replaced. Some wood panels and facia replaced due to dry rot…read moreand wear. Very satisfied. Like a lot of people, I use Yelp to find contractors. I check obviously for plenty of good reviews. I'm looking for professionalism, timeliness, pride in workmanship, and just overall customer satisfaction. L and R past the the reviews. Plenty of people seem satisfied. The next thing is, I check their website if they have one. Most businesses do now have some kind of online presence. Theirs was very smooth and easy to navigate. I requested a quote online, and in about 24 hours got a response. The owner, Luis, came out, climbed the roof, gave me a rundown of what to expect, should I use their services, and told me they would not contact me again or try to pressure me. They certainly followed through on that. They did send a quote. Their website makes it very easy to accept the quote and has finance options. Their contract is laid out very straightforward, full disclosure. Nothing hidden. In this online business world, where people expect more online transactional capability, you just expect businesses to offer that. But many don't, particularly in the contracting world. So, anyone who is attentive to making it easy to transact online is very focused on their business, in my experience. It's just another sign of professionalism and tells me that probably they will also be attentive during the actual construction process. That's just my general experience. It does not always hold true. But in this case, it did. After the HOA approval, I decided to use them for the roof replacement. Costs were in line with about what everyone else is charging. I paid the 50% down, and got a call from Victor the foreman to schedule replacement. They were very accommodating and got busy. There was a minor hiccup, but not their fault. The supplier delivered the wrong tiles. I'm sure that caused a bit of stress for Victor, because they have plenty of jobs scheduled. Anyway, the day after the day they were supposed to do the work, the new tiles were delivered. And then the following Monday, the tiles were loaded onto the roof. The next day they were laid and completed at the same day. I'm no roofing expert, but have some common sense. I climbed the roof before they laid the tiles just to check out their work. All the flashings were very nicely placed. Everything seemed to be high-quality. The underlayment was very nicely laid. And, each day they cleaned up pretty well. When the work was completed, they cleaned up better than I had the yard cleaned up. Victor very professional. If I need any maintenance on the roof, I definitely would consider L & R again. However, I suspect the roof will out last me and my wife.

    After last week's storm, we had some tiles come off our roof. Once we saw all the amazing reviews…read morewe knew this is who we wanted to do the job. Luis contacted us quickly after we submitted our request and came out a few days later to take a look. He was extremely friendly and professional and advised us it could be taken care of within the week since was a small job. 2 days later we were contacted to let us know they would be coming out the next day to do the job. The gentlemen were there on time and completed the job very well and the roof looks good as new! I highly recommend using L&R Roofing and will be making sure to do so with family and friends that are in need of a roofing company.

    Gold Crown Roofing

    Gold Crown Roofing

    5.0
    (9 reviews)

    Due to yelp messaging not going through, I left a review stating the issue was no response from…read morecontractor. This is an updated review. Skyler came by and looked at my job and gave me a straight forward honest assessment of what condition my roof was in. I originally wanted only the AC roof replaced and while looking at that, he noticed several parts of the roof were almost at the end of life. Although there was probably a year or more still left on the life, I decided to go ahead and get the re-roof done. He was very polite, honest and stated that he could do whatever needed to be done when they get into the job. He quoted me a price that was 2 thousand dollars more than my best estimates, but he stated that he would do whatever needed to be done when started. There turned out to be more rotten wood due to an ac leak a few years ago so there was more plywood needing replacement. He went and got all the extra wood and replaced it without any hassles. The previous roofers would not commit to that and I was told that any additional supplies would be more money. Skyler stayed in touch with me all through the process and communicated whatever issues were found, and once again was all inclusive i the estimate. they also replaced an additional 20 feet of facia boards that were not rotten, but warped, added additional roof tiles that were damaged, and blended the non matching tiles to my roof and left me additional for future in case they are needed. One more thing I especially liked was that the crew were very fast and knowledgeable on the roofing system I have. my wife was upset though that they made a very big mess all around the house with debris and dust and the kitchen was very dirty from the skylight being removed above the kitchen while blowing dust from roof. I would have expected this, but my wife is a clean freak so I don't think was an issue. After the job was done, the area was cleaned, hosed, and all debris was removed and the roof looks great. I would highly recommend them for more work and although they are new and not have many reviews here, I would not be discouraged by that as i said, they did a great job with everything. I waited to post this review until after the rain to see how it would perform. After all the wind and rain, there was not a single issue. All water drained, and the roof performed perfectly.

    Gold crown roofing was easy to work with and did an excellent job on our roof repair.read more

    Mission Restoration - roofing - Updated August 2026

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