I called and they replied in a timely manner. I didn't have to wait long for an appointment. They showed up on time. They were courteous and respectful. Got the job done efficiently and quickly. Explained what they were going to do and what they did. Then explained the observations and recommendations for next steps. The price seems reasonable all be it higher than you'd hope. The service made it seem more of a value for the cost. They were here to unclog our downspout line from the gutters to the road and they were able to get that done within the timeline they quoted. So there were no extra charges. I was thankful for that. read more

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I requested service and an appointment was scheduled, with a $69 fee just to come out. When they arrived, I explained the issue, and they immediately said there was nothing they could do. Despite no work being performed, I was then charged an additional $75 simply for being there. This felt absolutely unreasonable and like a money grab. A reputable plumbing company should be upfront about fees and limitations before the visit--not charge extra for work that was never done. read more

A very negative first time experience with Miracle Plumbing. Miracle Plumbing was sent out for my Home Warranty for a leaking hot water tank; the technician claimed he could not find the source of the water and claimed the tank was not leaking and my claim was denied. I checked the housing of the tank and the housing was full of water. I called Miracle back and explained the tank was definitely leaking and questioned why the Technician was unable to figure out such a simple and obvious issue. The person over the phone was unhelpful and ignored my questions and responded she will dispatch another tech. At that point I told Miracle Plumbing to not bother and I'd pursue other options. The technician also removed some parts looking for the leak he claimed he couldn't find and left them on the floor I discovered after he left. Pros - they do answer the phone and were on time Cons - the technician was awful and wasted my time and the office didn't seem overly concerned with my feedback. read more

The company requested a credit card prior to sending a technician out.the card was charged seceral times and no repairs were done

They gave me an outlandish estimate.Then came down to earth when I balked.But I still feel they were trying to gouge me and that leaves me unsatisfied. In short get more than 1 estimate. read more

Several months ago I used a plumber from Miracle to install a new Kitchen faucet and when he left my supply lines were all tangled and the water kept shutting off. Never had this problem with your guys before. read more

Seth and Donny came out to assess the situation. They were thorough and honest. They were very helpful and understanding of the situation. They gave me options. We had to reschedule for the actual installation, because of the problem. However, we were able to get a new appointment a couple days later. The new fixtures look great and more importantly, everything is working! read more

Miracle replaced a hot water tank for us. Asa result debris in the pipes resulted in three faucets with limited water flow. A service technician came to our home and told us all faucets had to be replaced. These faucets are under three years old and the total cost was over $1,000.00. I called faucet manufacturers, Delta and Moen who said all you need to do is replace the cartridges. They sent me new cartridges which when installed solved the problem. I saved close to a thousand dollars by not listening to Miracle. Paul Sack read more

Henry was very knowledgeable about my plumbing issue and he even saved me money! Highly recommended!

Seth from Miracle was on-time, professional, and did a terrific job. Had a leaking water heater covered by HomeServe. They sent out Miracle and wasn't sure what to expect. Seth showed up exactly when promised, promptly diagnosed the problem, handled the insurance approval, and installed a new water heater all in one afternoon. Entire process, from beginning to end, was smooth. Thanks! read more

The held me out for over a week after their estimate and when I left messages they were no replies and on last week they told me I might want to call someone else ..... Miracle if they do the job after the estimate read more

The service technician arrived on time, was courteous, completed the installation of the new and removal of the old hot water tank. Miracle Plumbing rates are too end. read more

I had a new furnace installed 2/18/20. They did a GREAT job! David and Dennis were my installers and were wonderful. I would highly recommend Miracle Plumbing to any one in need of a new furnace. TOP NOTCH SERVICE. I can't thank you enough. Thank you, Lori read more

We were told air conditioning part would be in the next day. Repair man said he would be out the day after. Well 10'days later they finally sent him back out. Poor poor service read more

I've had Miracle Plumbing out to my home for a few projects and they do great work. They send me reminders and notifications of when the technician is coming to my home along with a picture. I will definitely use them for future projects and recommend them to family and friends. read more

Awful. I called them because they claim to repair water softeners. Jack looked at mine and declared it "toast", but offered to install one that they carry for 1000.00. I paid 65.00 for the visit. The next day I had a second plumber look at it and within 5 mins he found a loose connection inside the cabinet. It works fine . So the 65.00 fee I paid to miracle was basically so I could listen to a sales pitch for a thousand dollar job that I didn't need. read more

Martin who was my service man did a great job with a broken pipe I had in the basement. He was very thorough and had me up and running in less than an hour. Would recommend Miracle Plumbing in a heartbeat. read more

I am happy with the services provided. They were on time and communicated throughout the outside plumbing repairs. I also used their electrician and they were great! Utilized COVID procedures upon arrival. read more

Miracle has no business working on steam heating. They installed a new boiler at my house. Several of the radiators don't heat much, if at all. And there is a terrifying amount of water hammering during the winter. I've now had three different heating repairmen out to my house to offer opinions and estimates. They unanimously agreed that there are serious problems with the existing installation: they failed to account for the lower waterline of the new boiler so my wet returns are now all dry returns, and the headers are piped all higgledy-piggledy (and in copper) and don't allow for enough of a rise off the waterline, etc. So now I'm looking at several thousand dollars to rectify all the mistakes they made. read more

we had a technician come out to our house for plumbing issues. the first person diagnosed the problem and called to have someone come out and price the job. the second person came out, quoted the price which we were fine with but wanted to have the job broken down so we get both jobs done. I called to ask them to do it, but haven't heard back from them. now we are looking for another plumber read more

I would not recommend this company based on my personal experience. I called the company to have a plumber come out to my rental property to fix the only toilet that a disabled tenant had fallen and knocked over the toilet. The toilet wasn't even connected to the floor and the supply line was broken off. I found the plumber they sent out to be rude and not wanting to do any actual work. The plumber showed up to my rental property on Monday at 3pm. He told me the tenant broke the flange and the pipe it connects too. He then told me that he won't be able to fix the toilet because they have a strict stopping time of 4:30pm and they can't work after that time. He told me to call 2 different 24hour plumbing companies as they wouldn't be able to come out to fix the toilet until Friday. I was charged their $70 service fee and a $65 inspection fee $137 for 10 min of work as I stated above the toilet want connected at all. He quoted me $789 to fix the toilet on Friday if I chose to wait. Unfortunately all of the 24 hour company were already on other jobs and would be able to come out till closer to 10pm. I in turn had to buy bed side toilet people use after surgeries to hold the tenant over till I could get it fixed. The first thing the next morning I had a different plumber come out he showed me that the flange and the pipe were just fine. He put a adapter on top of the flange and reconnected the toilet and was done in 45 min that was with the time to run to his shop for parts. Total bill fir the repair was $137 $2 more than for them to come out and lie to me. Refuse to do the work I called them to do. I personally tried to call the plumbing manager Jeff 2 times with no call back at all. Do your self a favor and call someone else. read more

Paid $7,000 for a new furnace and AC and Miracle installed a cheaper furnace by mistake. When it was brought to Greg's attention he asked us to keep the less expensive model already installed with no refund for the difference. Miracle came 2 months later and installed the correct furnace and destroyed our basement floor. Left us with the mess to mop then repaint the floor from the damages by the technician. Greg never apologized for the error and sent me to his manager Jeff that didn't take any accountability for the errors or damages. We paid upfront and was avoided repeatedly. Now 3 months later they finally finished the job. I wouldn't recommend EVER! read more

I know where they get their name. It takes a Miracle to get someone to return your calls and then when they finally do you can't get an estimate or a job done. We needed a new sump pump and some drain plugs put in. I'm thinking because it's a small job they don't want to deal with it . Very disappointed with this company. read more

Miracle has been servicing our heating and plumbing needs for several years. Service has been good. There prices for equipment has been competitive. No problems from our end. read more

I wish I could leave 0 stars for this company. Dominion East Ohio Gas offers "service coverage" for sewer lines, gas lines, furnace/AC, etc for a monthly fee to cover repairs on these items with a small "deductible" payable at the time of service. This past Thursday night, March 1, 2018, the furnace quit at my old house where my ex still resides. He called the customer service number and Miracle Heating was dispatched out on Friday March 2. The repair person came out and informed him due to the age of the furnace he didn't have a part readily available but will have one Monday March 5. There was no sense of urgency at all. Now mind you, it was only in the 30s that weekend with the lows dipping into the 20s and with no heat at all it didn't take long for the temp to drop inside. The technician did suggest he could call Dominion and have them send someone else (and pay another deductible) if he wanted to. My ex is 70 years old on a fixed income. Shame on Miracle Heating for leaving a 70 yr old man with no heat for 3 days! You mean there was NOWHERE to get a part before Monday? Or was it just too much of an inconvenience to drive because you are located in Canton and you were sent on a job to Warren? Unacceptable. read more

Miracle has been our plumbing, heating and cooling company since moving to town 8 years ago. They have replaced a water heater, toilet and a/c unit on our 25 year old home. Their pricing is reasonable and the workers are trustworthy. Support local! read more

I wasn't sure who to call for a kitchen faucet that needed repaired. I thought I'd try Miracle Plumbing. They said they'd send "Brian" out to handle the job. A guy named "Dave" showed up. He said he had many years of experience. (good thing he told me cause I wouldn't have ever known) He replaced the cartridge in my faucet. He seemed to have some difficulty putting it back together. After he was finished, the faucet handle could be turned all the way around. He said a metal part in the faucet was going bad & I could probably call the manufacturer & get a new one. After he left, I found a part he neglected to put back in. I called Miracle again. This time, "Brian" really came. (He is very nice & seemed to know what he was doing.) He got my faucet fixed properly. When I spoke to my friend about the incident, she told me that everyone she knows says to stay away from Miracle because they are way too expensive. They charge you a hefty fee just to drive to your house & tell you what's wrong/give an estimate. I probably won't call them in the future ! read more

We had Miracle come to our home several times. They came out to service our furnace because it stopped working on the weekend in winter. The guy was very rude and asked me "What do you want me to do about it?" Even after knowing I had 3 small children. The other time we called for our plumbing. When I called, i asked if they serviced water softeners. I was told yes. When the guy came to my house, he looked at the softener and said "we don't service that brand." He then tried to charge me for the visit any way. I dont recommend at all! Wish I could give 0 stars. read more