Mr. Rooter Plumbing of Youngstown, specifically Joe, provided excellent service this past Sunday…read morefor me. Professional, figured out my plumbing issue, and no more issues with my water tank so far. I hope your office knows how great you are. Thank you. And, speaking with the scheduler was a pleasant experience too. Thank you too. Lori

I have no clue why this place has bad reviews. I had a 50ft 1/2" snake latched on by the city tie…read morein that was dropped/tangled up down my sewers main drain line. Came out and had it unlatched and pulled out in an hour, showed me camera footage of everything he found. Quoted me on alternative options for the future. Place saved me what easily could've been 10k+ in excavation, new sewer line etc. It has an A+ from me and I'll definitely be giving them my business solely on their professionalism and thoroughness. Great job guys, really.

Living in an aging Ryan home, I've needed quite a lot of plumbing help in the last couple of years,…read moreand these boys have been amazing! Larry, Justin, and Matt have all been here, and have been exceptional in their work and their service. One thing I've discovered is that, as with most other things, plumbing is expensive! And to be honest AK is as well, but they do great work, and these guys try to find the best ways to get the job done, without breaking the bank too badly, and at the highest quality. Definitely recommended.

This shady company came to my house for gas line repair and pressure test.. The bumbling idiots…read morecould even detect a leak in a simple 30 ft. Run.. Then the weasels handed me a bill for 1049.40 for absolute shoddy zero resolution work, even though I myself did most of work for the tech.. Anyhow, this company is Poo Poo.. Shitcans need to refund my loot if they any business ethics.

Its been almost a month now that Frank Antonelli took over 2000.00 from me and never showed up to…read morestart the job. I will and have gone after him legally.

Review for Antonelli's Plumbing:…read more I want to start by acknowledging that Frank, the owner, is very kind and the prices are fair at Antonelli's Plumbing. Mike, the plumber, is knowledgeable for Frank's clients. Overall, I would give them a three-star rating. On the positive side, Frank is prompt, knowledgeable, and offers fair pricing. Mike's expertise was good. However, there are a couple of areas where my experience with Antonelli's Plumbing fell short. First, I have been dealing with them for over two and a half months. During the process of getting four toilets swapped out and a Basement Watchdog pump installed, there was confusion regarding the number of toilets I wanted to replace. This miscommunication caused a significant inconvenience, especially since Mike left four nasty toilets in front of my door for over 2 weeks and had no intention of taking them, telling me to call my trash company and haul them to the front of my home myself. Trust me, if I had known I would be responsible for hauling my old toilets, I would have moved on quickly. I am the only one handling these homeowner tasks due to my husband's recent stroke, so adding that to my plate was not what I imagined. I expressed this to Frank, who assured me that Mike would handle it, but Mike did not fulfill his promise. Additionally, since I had water damage from my sink leaking, a mold company was called and then a dump truck was needed, thankfully they allowed me to throw the toilets that were left in front of my house within the 24 hours before pickup time at 7 am. However, Mike left 5 mins before the dump truck arrived, leaving it to me and my 11 and 9-year-old to haul these toilets after going to Home Depot and buying an $89.00 dolly! Again, this left a very bad taste in my mouth. In my past experiences in California, born and raised, contractors or plumbers always clean up after themselves. When I addressed this concern with Frank, he assured me that Mike would take care of it. But as you can see, that wasn't the case. However, Mike claimed that his van couldn't accommodate that many toilets and instructed me to contact my trash company. This unexpected responsibility of disposing of the toilets placed a burden on me, as I had to rely on my children. Not cool at all. Furthermore, when it came to the Basement Watchdog pump system, Mike advised me to purchase a specific battery, which turned out to be incorrect. I went through the hassle of returning the battery and getting another one based on Mike's recommendation at a different facility he told me to go to. However, when Mike tried to install the second battery 2 weeks later, it also turned out to be incompatible. At this point, I was looking at Mike as if he had been giving me the runaround and wasting my time, so I looked at him with a smile and asked him directly to show me the exact battery he needed. He pulled out his phone and went right to the battery I needed to get. This lack of transparent communication led to unnecessary delays and frustrations. I felt Mike literally had given me the runaround, and after walking him out, I knew I wouldn't be welcoming him back into my home again, and I knew he knew it too. Another area where Mike lacked was in properly communicating the payment methods that were accepted. When I asked Mike about the acceptable forms of payment, he mentioned credit cards with high-interest rates or checks. I opted to write a check, which took almost two to three weeks to process and clear from my bank account. The second time I needed to settle the payment, I reached out to Frank directly and asked what form of payment he takes, and to my surprise, he listed over ten different payment methods available. This inconsistency and inconvenience outweighed the fair pricing offered by Antonelli's Plumbing. Considering all these inconveniences, I have decided to find another plumber for my house needs. I did inform Frank that I would contact them in two weeks to proceed with the order for the battery for the Watchdog pump system, but I have since changed my mind. The multiple mishaps were too much for me to overlook. I cannot continue to bear the consequences of these delays and miscommunications. Mike dropped the ball too many times, and at this point, I am uncomfortable dealing with him. In conclusion, I wish Antonelli's Plumbing success and prosperity in the future, but I will be searching for a different plumbing business to assist me with my upcoming plumbing projects. This is my Honest review

Jim Thornton came out to install a heat pump at my home. This was a particularly difficult…read moreinstallation given the structure of my home. Jim actually had to move the unit through our home to get to the back yard. They were careful, thoughtful and professional at every step. I shopped around for a few quotes and the price was great, especially to work with a professional who truly understands what he's doing. Others tried to upswell me products I didn't need - Jim walked me through the details and helped me make the right decision. I can't say enough good things about this company. I'll be using them for all of my heating, cooling, and plumbing work.

I cannot begin to express my annoyance and disappointment at the plumbing aspect of Thornton and…read moreSons. We have been waiting months at a new construction house for someone to install out hot water tank. It's the last thing we need before the house is livable. School is about to start and I'm particularly upset that my kids will be living a half hour away from their school, which adds an hour to their already long day. We have gotten nothing but a run around of tomorrow's and next weeks that never happen. I understand not being number one on the priority list but at this point I'm convinced we're not on the list at all despite repeated calls and assurance that "I'll be out this week". Please don't waste your time with them.

Amazing service did wonderful work. My furnace stopped working on the coldest day of the year and…read morethey came same day. They came and repaired my furnace and it was a great value cheaper than I expected. It's under new ownership so you should give this place another try if you ever had a bad experience.

Replaced HVAC Phillips installed 20 years ago... they were on time, neat & polite…read more Job, including minor ductwork, completed in a day for the quoted cost. They could even explain the led thermostat and its Internet based diagnostic functions; very helpful!

Had my tankless water heater stop working last evening. Called EMS this morning after a getting a…read morerecommendation from a friend. I was not expecting any service today as I know many business are so overwhelmed and I have not needed their services previously. They offered to try and fit me in and they did just that. Denny did an excellent job diagnosing and fixing my water heater. I'm very appreciative and will use them yearly to clean my tank. Excellent service. Excellent value and price.

Basement flooded this weekend and clogged the sewer drain. Water everywhere. Called a bunch of…read moreplumbers and EMS was the first to answer the phone. Had to take a chance on a company I knew nothing about. In a couple hours Matt arrived and fixed it in under 60 minutes. Matt was professional and personable. Just his down-to-earth manner put me at ease. When he told me the price, I was stunned. It was a fraction of what I expected to pay. Excellent work, fast service, at an unbelievable price. I told Matt I'm telling everyone I know about EMS Plumbing. ( Don't ask me why this this Yelp site lists my residence as San Francisco-- I live in Boardman off Midlothian, lol.)

We had just moved to Coshocton and I could not find a local registered electrician. Beck Electric…read morecame to our house and got the job done in one day.

I tried so hard to get a simple quote for a suuuuper simple cable drop. I gave as many details as…read morepossible. All of the messages came back almost instantly, even in the middle of the night, and honestly felt like they were written by AI. I had so many others give me accurate estimates with all of the same information. Beck insisted I would have to have a technician come out for $99 minimum to see what would be needed and proceeded to ask questions that were all answered in my thorough details. Everything felt so impersonal and greedy. Based on their other reviews, I'm not shocked.