My first experience with Mike was fantastic, and I even recommended him to a friend. However, after three visits, I'm disappointed with the quality of work from his employees. The second visit was surprisingly costly--replacing just one valve on my water softener ended up being more expensive than the entire system install. After his son's repair, I found it leaking worse than before, and getting a follow-up fix took effort.
The third visit was the tipping point. They quoted over $550 for a simple fix that my partner and I completed in under an hour after watching a YouTube tutorial. The proposed solution was to patch a cracked pipe instead of replacing it, which felt dishonest and inefficient. After doing the repair ourselves, it was clear that the cost and approach were not justified.
Because of these experiences, I won't be returning to Honesty Plumbing. read more