I hate leaving bad reviews for places and I never do but I feel compelled to help and warn other yelp users, I wish I had listened to the other reviewers but I didn't think it could really be that bad. It was, it was actually the worst pedicure I have ever had, and the most expensive by far!! Aside from the price, $100 for a shellac pedicure with some jewels, it took 2 hours!! I've never had any pedicure take that long, and I've had much better and more designs etc for much less. The pedicurist didn't tell me how much they charged as we were going, one time I had asked she just got up and walked away to go get something and didn't even acknowledge that I asked. As for the pedicure itself, it was very bad. First off the chair was just basic, no massage chair, even the foot massage was about 30s and for the price paid that's unacceptable, I saw they charge $8 for extra massage but most places include it for 1/3 of their price. When performing the service, she tore a bunch of my toenails and they wanted to charge me $2/nail to fix, she said I needed at least 5 fixed, they were not broken when I came in! I complained and they said I really only needed to fix 2, so she did but the "fix" left a black line in my polish so I had to pay even more to have that covered with a design. The worst parts of the service were when she hurt me while trimming my cuticles wayyy too much, at one point she picked up some buffer drill thing OFF THE DIRTY FLOOR and began using it on my feet, I realized later she didn't even put a new buffing pad on it, after it was on the dirty floor and most likely used on another customer, disgusting. Then, this machine kept turning off, like every 10s, she kept turning it off n on again n it would go another 10s, finally she gave up on that and went to get a file that was laying next to the sink, rinsed it in water for a second and proceeded to use it on my feet! The worst part is my heels are still rough!! They barely used any products to exfoliate or moisturize my feet. I definitely could have done a better, and much more sanitary job myself. This place is dirty, they have horrible sanitary standards which I'm sure are not up to regulations, I highly suggest you save yourself a lot of time and money and go get a much better job done elsewhere. read more