I am active military and I am always appreciative of the access I have when I need to go to my…read morestorage unit. Real good hours. Also, I recently changed units to accommodate for the size of my belongings and Lakeisha was extremely helpful. Great customer service. Extra Space is my future choice when I move to my next duty station in California coming next year. :)

My unit was very clean upon moving in, and luckily it was very easy to access towards the front of…read morethe building. Check in online and check out in person was very smooth, thank you to the manager Ms Lakesha for helping me with everything. I highly recommend this self storage.

Public Storage increased my monthly fee by $40 without my knowledge. When I called to discuss my…read moreconcerns, the lady was rude and hung up on me!!!!!

My previous review in 2014/updated in 2022 hasn't changed, Public Storage still doesn't understand…read morepricing models. This years jump is from $157 to $200 for a 5x10, and they've stripped out any options to email customer service.

Incredible service and good service, Rhonda was very helpful and friendly with a great attitude and…read moreattentive. The space for the unit was very roomy for the price. I definitely recommend this place.

I have never witnessed such level of professionalism! Amanda was AWESOME! She was knowledgeable…read moreabout each unit and helped me secure the 2 that I needed! Very pleasant & helpful with exceptional Customer Service! I'd give her 10 stars! She made my stressful move, easy & simple! Thank you!

First time storage unit renter, the process to sign the lease and setup auto was quick and easy…read more Was met with friendly and helpful staff who showed the available units. Facility is well kept, clean, climate controlled and well lit. Prices are reasonable compared to the bigger names.

Perfect location, right next to odu. Perfect place to store things for tailgates or old stuff from…read moreyour house. The 24 hour access is so convent, and they have a sale going on now! I definitely recommend this storage place!

Okay. So I have never been to Virginia. Please be careful on yelp of hackers. That being said, I…read morewould never put my storage somewhere that benefited a hack and fake yelp reviews. I would urge you caution when looking at this storage space. This is the fake review sometime posted on my account: Oh Yeah! first and formost , This is the most secure facility in the city of Norfolk va. and rated number (2) on the security list in the United States of American. In-fact its so secure that the air flow is so clean that it will not alow the bugs, Roaches, Flies,and any other type of infestations to come in and multiply.Some bugs are smart, and they know when its time to move. So they start packing along with their human family. But if they have chosen AAAA storage. Every bug that comes in will immediately be under arrest,and confined by the (AAAA bug team squad), which is assigned to every unite. Even though they are not visiable to the human eye. The bugs know excactly who they are. and know that there time is at an end. many of the bugs just give up and die right there. I can almost imagine how they feel, No food, Family has abandon them, No more friends, And no more infestation. So when the people leave there goods are bug free. thanks to the {AAAA Storage}. How i know is because i've been there for (5) years .When the people move out the mangers always clean more dead bugs than trash left behind. The truth is if there were a world wide fall-out and the people had to go somewhere, I believe the United States Goverment would order the{ AAAA} to open there facilities, In there clean hallways, to be filled with people, so they can fill safe, and secure. For many years i have always want a place to store my goods. and beileve me! out of all the ones i've been too, AAAA is top. If youre looking for a home for your clean furniture and any other things that you want in the most secure place on earth! The AAAA Self Storage is with out question that place. And the Manager; BELL DICKSON is one of the friendliest Managers that you'll ever meet. she has even set the senior citizens down and serve them some hot chocolate before showing them there new warn unit, thats warn in the winter, and cool in the summer. with low rent, and i believe you get a month FREE! for moving in the first month. now you can't beat that with Willy Mays bat. But you get the picture. If your in the Military and on the move a bit, This place woud be perfect. just see the manager Bell Dickson and she'll direct you the unit of your choice. But you have to hurry there going fast. In-fact you should call right NOW!!!!! before its to late.the AAAA Storage is the best, The cleanest, The smartest, The most sercue, With entrance codes,Carpet, Camera on site for your Sercuity. friendly managers like Bell Dickson don't come every day. shes the kind of person you'll send flowers, cards, and candy too, long after your gone. Nathaniel Brown.

Incredibly helpful and friendly staff. The facility is clean and secure- and they were offering a…read moregreat discount with a donation for the local food bank ( everybody wins!).

Kadiesha, manager is very rude and demeaning. Her abrasive attitude and lack of professionalism…read moreis not a good sign for extra space storage. I will NEVER do business again with this location. Other managers in this area are professional, nice. Kadiesha is not a good manager.

Be honest about the storage price doubling after the introductory price. Be upfront about how many…read moremonths is the introductory price and how much the price will increase. Stop playing games with customers....sounds like a bait and switch move. Then you'll get the standard response about the "market "...there's a way to handle price increases without being deceptive. I've moved my items, I'm not interested in calling & providing any additional feedback. It's obvious from reviews, this is common practice.

Excellent customer service!!! Elaine made the experience enjoyable, quick, and painless to obtain a…read moreclimate controlled unit. The spaces are clean, we were showed different buildings, all clean. The hours are convenient, 24 hour gate access upon request. The office is aesthetically pleasing, you walk up to the entrance and theres a happy elephant greeting you, asian decor on the inside, comfortable lighting to make you feel at home, they are military friendly active/veterans. #americanclassicstorage #virginiabeach #potters #londonbridge #storage #filipinomafia #filipino #american #filam

I have used different storage units in the last 20 years for various reasons, split up relationship…read more, business , house moves. Overall my hands down favorite is American Classic and particularly this location off potters road. They are super clean and always friendly service even if there are minor issues they work with you to make it a win win result. I highly reccomend this business.

My experience here was extremely pleasant. I regret that I forget the name of the worker that…read morehelped me but he was very helpful and made sure I got the size that I needed for a reasonable price. They have very good deals and sale going on so check on the website and try to catch one! When I finished with my unit, all I simply had to do was make sure all my things were removed and return the gate card that they give you. Very straight forward with no loopholes! I love this place and will store with them again!

The couple that runs this place are so helpful and sweet! I was able to come in and on the same day…read moreget a 10x20 storage unit and free rental of their moving truck. With being in the military, this storage place is the closest to base, and has THE BEST rates throughout Norfolk and Virginia Beach. I would recommend it to anyone looking to store anything for a month or a year. Thankful they were so easy to work with.