I've been using them for my storage needs for about a year. I have never had any issues. The price…read morecould be lower, but other than that, my experience has been good.

Just moved back to the area and was trying to access my unit to move some things out of it and my…read more"gate code" does not work. I logged onto the app where it even tells you the code to make sure I had it right. It is 7:40 at night and access hours are till 10PM so there shouldn't be an issue with me getting in. I was hoping to move a lot of things out and drove across town to do so... just very disappointed.

No standardized process across locations. Employees providing different information, stipulations…read morenot listed anywhere on company website. Return phone calls nonexistent from district office.

This is one of the worst companies to do business with. From today's experience, I was planning to…read moreclose out my account and remove any items from my storage bin. I drove up to the gate to input my key code and it said "access denied." Thinking maybe my key code was incorrectly dialed in. I tried again and the same thing happened. Ok then, let me go into the office and see what's up. I gave the peoples my name to look up my account, and I forgot the exact date I started with them. Today's the 30th, they told me I was ONE DAY LATE from paying my bill, so they mentioned they put a padlock on my storage unit. Then up to this point, everything is all good. This is the dialogue. "Ma'am, I'm going to close out my account today. I don't think there's anything in the unit but wanted to double check and recover my lock." "Sir, well since you are a day late, we locked up your storage unit. We can PRORATE you a price for a day, so you can grab your items." I'm thinking to myself, are you serious, 'PRORATE You a Price.' They also Had to mentioned that if I left any items in the unit they will charge for cleaning it out. Shaking my head at all this nonsense, for one day. So it's totally my fault not coming beforehand and I get that, but the principle of the One Day is driving me crazy. Just be aware, also the Prorated Price was $5 for one day. I recovered my lock and in the unit was only a folded up moving box. If they wanted $5 they could of just asked me for it instead of this nonsense. Lesson of today, "Don't be ONE Day Late or You'll pay A Prorated Fee.' Guaranteed!!!

From the start, Security Storage and Van (Allied Van lines) was amazing. Chris came to give me an…read moreestimate and then came a week later to update when I had more packed. He followed up after the move to make sure that I was happy. Anton and his associates were very professional and quick. Anton packed my things in Virginia and then drove my belongings down to Charleston and unpacked, in the rain. Again, professional and quick. I have moved several times and they are without a doubt the best out there!

The entire crew from the president of the company on down took a personal interest in our move…read more They were very careful with our things, and came on schedule. They had our entire house loaded and moved very quickly, and the furniture placed where we wanted it.

We had a great experience with absolute moving company! The team was professional, courteous, and…read moreefficient. Would definitely recommend!

Used them for a local move in Norfolk, VA. Very professional during the whole process. Reasonably…read morepriced as well.

The service was outstanding. Will definitely recommend using them Again…read more They were very professional and timely.

In the past we have used All My Sons for other moves with great success. To say this move was a…read morefailure would be a great understatement. I would like to start by saying I first contacted All My Sons on May 22, 2026 to book my move for June 8, 2026. I paid my deposit and discussed the move. We went over what was to be moved, and I will point out I was never asked for an estimated number of boxes. Though I was very clear that we have enough stuff to fill the 26 ft truck. I was quoted an hourly move with two movers. During that phone call I agreed to the hour travel surcharge but no 18% fuel surcharge was mentioned. On June 3, 2026 I received a text message asking for a phone call to finalize the details of my move. When I called, they asked the intake questions all over again. When I expressed that I had already done this process, I was told that it wasn't in the system and we had to do it again. At this point the move quote changed to an hourly with three men. I agreed. I was also told about the new 18% fuel charge at this time. I expressed that it was the first time I was hearing about it; and that it wasn't what I originally agreed to. Also of note, I have no correspondence from this time; and I paid my deposit but was not asked to sign anything. I was told we would be an "afternoon move" and would receive a phone call when the movers were on the way. On Friday June 5th, 2026 I was offered a protection plan, which I agreed to. Yesterday, June 8th, 2026 we waited through the day. At around 1014 am I called to check the status of the movers. I was informed that they should be calling me around 130pm-2pm to let me know they were on the way. I called again at 3pm to ask for an update. I was informed they were still working on the previous move, and that they should be calling soon. Around 4pm they showed up. It was immediately obvious that they were not prepared for the size of my move. Some time was wasted on the tablet that wasn't working. Then; I was informed that they would only be able to move exactly what was on the intake sheet. Which specifically listed a significantly smaller number of boxes, and a furniture list that did not match what I had told them during either intake phone call. I called the office for clarification. Now; I will admit I have a lot of stuff; but I was very honest about the fact that we would need the full truck. I was also informed that the crew only had 4hrs left on their DOT 11hr maximum. When I went over what we did have to move, it was met with a not worried tone, that it was fine. I expressed again that I had repeatedly told All My Sons that I would fill the 26ft truck. (Also of note about 1/4 of the truck was taken up by supplies). I was informed that the person I talked to yesterday wasn't the one who did my intake, either one. Also, at no point was I offered any alternatives. Not to move the move to another day, nothing. So, I felt pressured to get as much done as I could within the 4hrs. We loaded what we could in the first hour and a half into the truck, and left for the delivery location. When we arrived, there was yet another administrative delay, as there was no one to take my payment; and they could not start unloading until it was finalized. I will note at this point I was extremely tired, stressed, and felt like I was in a hostage situation. I signed, and once we actually got someone on the phone, I paid. Acutely aware the entire time that we were burning into the remaining 2 hour window. At around 815pm they were finished. With enough time to spare to get back to where they needed to; within the 4hour window I was given. I would like to point out at this time; upon reviewing my recept this morning, that the end time I was charged for was 930pm. Which means that I was charged for a little over a whole extra hour. As I take stock, we probably accomplished less than half of my move. It is important to note that the movers themselves were amazing, and the only complaint I can find about them is that they were exhausted and rushed; through no fault of their own.

David has been an angel to work with. I have had the most horrendous experience using a different…read more company's storage unit to ship my belongings from California to Virginia. Throughout that entire process, I was in contact to have A Movers take my belongings from the storage unit to my townhome. Due to the other companies negligence, I had to reschedule A Movers THREE times. I was mortified to notify David each time, but he was SO UNDERSTANDING and patient. He even personally came to the storage unit to meet me before his team loaded up their truck. Because he was so flexible with my situation, my moving experience did a complete 180. I am so thankful for David and A Movers for being so reassuring and positive!

DO NOT USE! COMPANY DID NOT SHOW UP…read more My husband and I scheduled our move with Two Men and a Truck a month prior to our move and called a week in advance to confirm the date. The movers were supposed to show up between 9-9:30am, but when we didn't see them by 10 we called the main office. By 10:30am we were able to get in touch with our mover who said he'd be another 2-3 hours. When we hadn't heard from them by 2 we called several times and left voicemails, but received no response. By 3 the mover's phone was going straight to voicemail (we suspect he turned his phone off) and there was no one at the main office to assist us. At 4 we decided to cut our losses and hire Hercules Moving, which saved the day. We never heard back from the original mover or received an apology. Terrible customer service and complete lack of professionalism.

I come here often to drop off items since I work at Sentara Norfolk General. If you come at rush…read morehour it's super busy but if you come after 5:30pm it's not too bad. I got here at 6:20pm on a Tuesday and they close at 6:30. I always pay attention to the staff's attitude especially towards the end of the day and the young lady at the front desk was so kind and compassionate even as more people came in at 6:29pm. Kudos to the staff. Though I didn't have to interact with her because the have an Amazon self service station (which is awesome!) I couldn't help but give the staff a shoutout for their excellent service. Keep it up!

I frequently go to the UPS Store to return items from Amazon and other online stores. Recently I…read morewent to this location in Norfolk off 21st Street. I typically bring my packages in boxes not taped to allow for content verification. While visiting this location I was informed that I would be charged $1.50 for them to tape the box. The associate refused to accept my return unless I agreed to this additional fee. This is the first time I have encountered such a charge while making a return, and I found the interaction unprofessional. Due to this experience, I do not plan to use this location in the future.