Antonio was a great customer rep. It was very hot in there and I was there for about 45 mins, so…read morethat was my only complaint. They ship and pack just about everything! Very reasonable prices!

I was ready to do business, they were not. At 5 PM July 10th, 2026 a sign on the door read "Due to…read morea Worldwide system error we are closed at this time." I depended on accurate hours and they never updated Yep, Google, or website. I had an important document that required mail today with a UPS code.

I was slightly disappointed with the quote they gave me. It was accurate other than the $99 travel…read morecharge which ended up being a third of my total. A large fee for not mentioning it. The guys they sent to do he job were excellent. They worked hard and fast which was good since the total would have ended up being much more than the quote if they had not finished quickly. I also don't think I got the yelp discount. Update: I was refunded for the Yelp discount. Still a little disappointed in the quote.

From the owner: Your Long Distance Mover!…read more Are you moving to a new home? For long distance moves - either within Virginia or out-of-state, My Guys Moving & Storage is here to help. Serving the Virginia Beach, Norfolk, Chesapeake, and Hampton Roads areas, we have over 25 years of experience as a top-rated long distance moving company as an agent for Stevens Worldwide Van Lines. We work and live in Virginia Beach and as movers we're proud to serve the needs of our clients and community. We have a military approved storage facility in Richmond, VA for all in transit needs. We know the stresses that come from moving a home or business, and that's why our team of professional movers and packers will take great care of your belongings.

I called around to get pricing to move an adjustable bed upstairs. Weighs 150 lbs. Gerald was very…read moreresponsive as he answered very quickly. I decided to hire We-Haul just based on our few phone conversations. His guys knocked out the job within 2 hours of our first contact. I'm a Realtor and even before his guys were even here, I reached out to a client who's currently moving, and asked if he needed a mover. He did not, but I won't hesitate to refer Gerald to other clients or anyone who needs a mover. Highly recommend!

VERY PROFESSIONAL! FULL SERVICE! They charged me $899 plus tax to off load a full large POD…read morecontainer and move a lot of items upstairs. They were really nice and communicated quickly. I didn't expect to have 4 movers to show up for that price. Gerald, Matt, Lance, and Eric all showed up on time and moved so many heavy boxes so quickly. These guys were sweating and working so hard to get my move done. We started around 8am and finished around 2pm. Any time I attempted to help, they always said "please we don't want the customer to touch anything, we got it." Outstanding service!! I will use them again in the future. Each time I met them at the apartment or the POD they were there before me. Extremely punctual and professional.

This location is conveniently located. Parking can be a bit…read moreof a challenge when Rustic Spoon is packed but otherwise there's ample spots. Customer service here is a little hit or miss.

I was in and out in 3 minutes. There was no line. The drop off was simple and I was on my way!!…read moreCheck them out!!

The owner should not have gotten strangers to substitute his regular movers especially when he…read moredoesn't know who they are or how to track them when they destroy property the owner should've also spoken with me about how we would be reimbursed or they would be some type of resolution to our property being destroyed. The movers also delivered almost all of the boxes to the new house upside down even though they were arrows with the upside showing. they dropped an entire washing machine because they used the wrong equipment and lied when I asked if they had the correct equipment even though I volunteered to go buy the correct equipment. They showed up over two hours late and there was no communication from the owner or the movers as to what was going on. Do not use this moving company! Update: The company owner and the substitute company did not take care of any damages I was ghosted

Do NOT use this company (owner: Roger). I repeat DO NOT…read more Red flag #1: He is not the one who will move you, he hires another company (or really just a few random guys who smell like cigarettes who are NOT experienced at all). Roger was the one who came to assess my items and provide the quote but he was not who came for the move. First, they show up 1 hour late with no communication. They are NOT efficient at all, my husband helped the entire time because they were so slow. (This doesn't matter in terms of cost bc it is a fixed price but still, it's really annoying to watch when you've moved 5 times in the past 5 years, you get to notice who's good and who's not, and these men were NOT good) So once the loading gets done, the guy tells me that they are all done and that we can take off. So I'm like ok, we take off on our 3 hour drive, which turned into a 4 hour drive due to traffic. Right when I get to our new place, the guy calls me and tells me he left some of my stuff in the elevator of my old apt. That's all he says as if like that's no big deal. Me: so what are you going to do about it? Him: we will bring it to you later. Him: I believe it was the ottoman (of my sofa) and all the sofa cushions and the black table. So I agree, they unload everything and take off with the promise to deliver the rest of the stuff later in the week. I even freaking tipped them $50 as I don't feel right not tipping. (In retrospect, they not only did not deserve the tip, I do not think the $1500 I paid was justified- keep reading) So 3 days go by, the guy returns with my couch cushion, black table, and no ottoman. He doesn't even remember the ottoman, he drops off the couch cushion and black table and happily says: that's all! Me: where's the ottoman? Him: oh yeah I forgot about that. Me: ... He calls the owner (Roger, who by this point in the move has NEVER not even once made the effort to call or communicate with me an apology for all the screw up) and Roger tells him that somebody must have stolen it. Him: he will just send you a new one. Me: ok (really by this point I don't think anything is going to get done right) So now it's about a week later and I haven't heard back from Roger. Multiple calls, emails, ignoring me probably at this point. I am a very patient person, I don't negotiate prices I take the quote that is given, I rarely complain. Honestly even a tiny apology would have gone such a long way but I have not received one throughout this horrible process nor will I be appeased by it now. Rule number one of customer service: apologize for your mistakes or don't hire dumb people to do the work so you don't make mistakes to begin with. I mean, how the heck do you leave stuff in the elevator...I mean that is like the stupidest thing I've heard of. So in conclusion: I HIGHLY recommend you go with another company, even people off Craigslist per hour would do better than these people. If you do not want to lose random items and also wait a week for your sofa, then do not hire "Roger". What a MISERABLE move, like I said, I have moved 5 times in the past 5 years with 5 different moving companies and this company was the worst experience of them all. ****UPDATE: owner "responds" to reviews but does not follow through. Ignores emails and DID NOT ever resolve the problem. So say good bye to some of your furniture if you use his services!! Might take it to small claims, what a fraud.

Showed up on short notice. Courteously and professional. Nothing broken, dropped, scratched.read more

Scott's moving labor and service did an amazing job with my move! They were quick, diligent, and…read morecarful with my items. The truck they used helped save on renting a truck and it was helpful having everything in house. I would definitely recommend this company

Rat infested. All our belongings were ruined because there was a widespread rat infestation they…read moreknew about (but opted not to tell us).

The prices are too high and there is rarely anyone in the office. That being said, Dion is the…read moreexception. She was helpful and accommodating in every way possible.