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    MyStorage Centers

    4.0 (5 reviews)
    Open 9:30 am - 5:30 pm

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    11 months ago

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    Heather S.

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    3 years ago

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    11 years ago

    Great facility and staff! They are so friendly and helpful. Very clean and safe place!

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    Storage Depot of Virginia Beach at Castleton Commerce Center

    Storage Depot of Virginia Beach at Castleton Commerce Center

    (2 reviews)

    great 24 hour facility with various options. i feel comfortable there with there being bathrooms…read moreaccessible and climate control and cameras

    UPDATE TO THE UPDATE: ANDREA DID NOT KEEP HER WORD WHEN SHE OFFERED 50% OFF OUR NEXT MONTGS RENT TO…read moreCHANGE MY GOOGLE REVIEW. SHE ALSO HAS NOT RESPONDED TO THE MESSAGE I LEFT. I WAS HOPING IT WAS AN ERROR BUT IT SEEMS LIKE SHE WENT BACK ON HER WORD. SHE SAID THE REVIEW REFLECTED POORLY ON HER AND ASKED IF I WOULD UPDATE MY REVIEW. SHE SAID SHE WOULD TAKE 50% OFF MY NEXT BILL IF I COULD GIVE HER SOME TIME TO FIX THE ISSUES. UPDATE. Andrea, the manager, reached out and has said that multiple issues are being taken care of and tenants that are in violation of their contracts have been given time to correct the violations. She is very nice and I have agreed to update my review so they can have some time to correct the issues. Hopefully I will be able to change it to a 5 star soon.. BEWARE!!!!! we have been renting from this place since 2021. It was nice, clean, safe and not much traffic. The last couple of years it has gone WAY downhill. Junk cars, people living in their RV, weeds the size of saplings, trash, condoms, holes cut in the security fencing, vehicles on fire in the enclosed lot, poor lighting, nobody in the office to talk to if you have a question or complaint. When you do bring up concerns you are dismissed or at best promised the issue is being taken care of. Our RV has already been hit once but since the security cameras don't work half the time, nothing gets done. Every 6-8 months there is a price increase; the first 2 were without notice. I feel sorry for the multiple businesses being ran out of this place. You set up your space, get clients and you either have to endure the rate increases as the property goes downhill or move and start all over in another location. They need to do better. Please go buy some weed killer and walk your property.

    Self Storage Plus

    Self Storage Plus

    (5 reviews)

    This is one of the best storage facilities in Virginia Beach that I have been to. They do have…read moreissues, like the doors don't work sometimes and you might not get the right access code when you first trip to move in but Monique at the front is fantastic. Any issue I had she would smile and take care the problem as fast as she could. A pure joy to be around and resolve your issues. I gave a 5 star because of Monique. If she wasn't there they might be looking at a 3.

    Worst choice ever! I sent the below email to "corporate" and no response…read more I am writing to express my concerns regarding several ongoing issues at your facility located at 2130 Amberbrooke Way, Virginia Beach, VA. These issues have significantly impacted customers' ability to safely and reliably access their storage units. First, the sliding doors have been inoperable for quite some time, and there has been no communication regarding the status of repairs or an estimated timeline for when the doors will be fixed. This ongoing problem creates unnecessary inconvenience and raises questions about the facility's maintenance standards. Additionally, the office has been closed during regular posted business hours on multiple occasions. This has been particularly frustrating during recent weather conditions, as customers have not received any communication about adjusted hours, closures, or schedule changes. Without updates, customers are left without assistance or clarity when attempting to access their units. As paying customers, we expect timely communication, reliability, and transparency--especially when access to personal property is affected. I respectfully request the following: 1. A clear update on when the sliding doors will be repaired 2. An explanation for the inconsistent office hours 3. Timely notifications for any closures or schedule changes, especially those related to weather 4. Improved communication efforts moving forward Thank you for your prompt attention to these concerns. I look forward to your response and to seeing these issues addressed as soon as possible.

    MyStorage Centers - selfstorage - Updated May 2026

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