Paying$125 a month I should be able to access my unit 24 hours!! Also that your locked out of unit…read moreon EXACT day your rent is due really sucks! For that I only give 3 stars. Besides that Amber was great and so far so good with the unit. I love the huge unit! Can't wait to have it all set up for my business! Thanks

The manager is very friendly and always on hand to help. We felt like we got a good price for the…read moreunit size we chose.

It's been nothing but satisfying to use the storage unit on Princess Anne rd...Ms Amanda/ Tommy has…read morebeen so nice and helpful at meeting my needs...thank you Ms Amanda, it's been a pleasure to have you to assist me...service has been excellent

We are third timers at the Haygood location and never hesitate when we need a safe place to store…read moreour valuables. We are treated like family and it has been heartfelt each and every time we entrust the facilities. We feel they go above and beyond to assist our every need! We love the good energy in the front office and recommend that this storage facility has earned our trust for the third time! Reasonable prices and thank you so much for the military discount! ~Debra & Carl

Highly recommend this place. Owners are really great and communicating with them was very easy…read more We stored our camper there for a month. Convenient to get to with nice, open spots. Best storage place in the Virginia Beach area!!

Very thankful for Yasmine at this location. Always reliable and got me squared away and taken care…read moreof when there was a discrepancy awhile ago. Also readily assisted me with the needs I required for a recent move. 5 star service.

Honestly, I've not received such rude customer service in my life. I used to work in customer…read moreservice and I always am polite, as I know what a pain in the ass it can be. Jack was incredibly dismissive, huffed when I asked basic questions and literally breathed "why why why" into the phone after I asked what my options were. He made my choice clear when searching for storage units and it will not be there. This was in Virginia Beach near Town Center

I've been a tenant for over a decade and have been through the changes with 24 Seven Storage. The…read morefacility is well maintained and secure. I've passed the unit down to my son who utilizes the unit. Their security is top notch and their customer service is as well. I'm in California and they are nothing but the best storage facility in the Virginia Beach area. Their prices can't be beat for the quality of customer service, easy payment options, notifications and a well ran and maintained facility. Thank you, 24 Seven Storage for taking care of my belongings and family for years to come.

This place is reasonably priced and has good sized units. The facility appears clean and safe. We…read morehave had our unit for a year and have had no problems. The guy who runs the place is very laid back and works with you on things. Definitely would recommend this place.

Karen at the front desk was very accommodating and informative. The unit is exactly what I needed…read more Thank you!

STAY AWAY FROM THIS PLACE LIKE THE PLAGUE!!! My elderly mother on a fixed income rented a unit here…read morefor an advertised price of $180/month. On Jan 1st, they informed her that her rate was going up to $231/month. So we decided to buy a shed on our property to store her stuff. It was then Terri, who is the most vile and disrespectful person I've ever encountered, told my elderly mother to get everything, including trash, out by the end of the month or they were going to continue billing her whether she stayed with the unit or not. So when I went to clean the last of the trash out, I inquired with Terri if there was an available dumpster. She then states that I was trespassing on HER property because I "didn't enter a gate code, and followed one of [her] customers in." Aside from that, when we first got the unit, it was in such bad shape. Absolutely filthy, infested with bugs and vermin, some of the units have people living in them (how they can do that, I don't know why, but God bless 'em). This place is absolutely deplorable, and as for Terri, I don't know what happened to her in her life to make her such a toxic, miserable, and disrespectful person, but I believe she's on some heavy drugs for the way she acts and looks. STAY AWAY FROM THIS STORAGE PLACE LIKE YOUR LIFE DEPENDS ON IT!!!!

I was cleaning/clearing the things out my car to put in storage, I had a trash bag left over with…read morethe things I wanted to throw away. They don't have trash cans anywhere, it's 1 trash can outside. My daughter didn't put the trash in, I'm assuming he saw us a man with his 2 dogs came outside and said to my daughter in a sassy way, "you can't put your trash in here, this is my trash can, there's signs all over it and they will find you" I rolled the window down as he was talking to her hearing the last part of there's signs all over it, and said I didn't know this was a house. Firstly never knew a storage unit to not have any where I can throw away trash. They didn't disclose occupants can't use the trash can. I didn't know someone lived there when your getting a unit they tell you nobody's on site.

Fantastic facility! Had the unit for one month during my move. Every time i visited the site it was…read moreclean & anytime i had a question i called the number & an agent was able to help. If i need storage in the future i will head to this location if im still in the area!

My husband has used this storage facility twice recently to store items and we've never had a…read moreproblem here. It's easy in and out with the code and we're able to get in and access our items fairly easily. The only issue is that the road to get to the storage lockers is one-way and small so only one car can fit so you sometimes run into an issue where someone is blocking the road and you can't get to your unit until they move and not everyone is friendly or willing to move/let you by or even speed up whatever they're doing.

I hate moving. I don't know anyone who likes it. Even when it's to a place you've been dreaming of…read more(which wasn't the case for me at all), it's a dreaded time. Combine that with ill-planning and you have a match made in hell. Thank goodness for Simply Storage! The interior is true to the name: simple. Very clean and neat and tidy. The items they have on display have the prices clearly marked and there's a good variety. The bathroom is in great condition, too! I think the woman who helped me and my mother was named Tammy? It's been a while, so I can't quite remember. She was so sweet! Gave me cookies and soda and basically babied me since I was nervous about driving a huge Uhaul for four hours. When I found out it was a pain to drive, she helped me downgrade with ease. We had to go to another Uhaul location because they didn't have to size we needed, so she made a reservation and the exchange was just that easy. Thank you so much for making our moving less stressful than it already was~ We truly appreciated it.