I've been using them for my storage needs for about a year. I have never had any issues. The price could be lower, but other than that, my experience has been good. read more

See all

Just moved back to the area and was trying to access my unit to move some things out of it and my "gate code" does not work. I logged onto the app where it even tells you the code to make sure I had it right. It is 7:40 at night and access hours are till 10PM so there shouldn't be an issue with me getting in. I was hoping to move a lot of things out and drove across town to do so... just very disappointed. read more

Very clean nice people! And very responsive would highly recommend if you're looking for storage

TOP NOTCH! We needed a large storage space ASAP. Upon calling, I spoke with Lynn. She was friendly, helpful, and thorough. She reserved a unit for us and the following day we made arrangements to make use of the moving truck on the next day. When we arrived with our first load and backed in to the loading bay, she came out to let us know that there was liquid leaking from the truck. Something had spilled in the drive over and got everywhere. Without hesitating, she was out there putting oil dry down to absorb the liquid and odor. We began to assist and told her we were going to immediately buy cleaning products to take care of it. She was calm and kind and continued to help us. I have never experienced the kind of help she gave us at any facility and we have been renting spaces since the 90s. The facility is clean, well-lit, and has security cameras throughout. It is worth the drive to store out here. You won't get this level of service at any other facility. I would highly recommend them! read more

I like Tidewater Drive Storage. The people are real nice and the place is clean. Keep up the good work.

I have been a customer of theirs for almost 4 years now and I will never have a storage unit anywhere else. This place is so secure, if you don't have a unit there you're not getting in. Very clean, no garbage anywhere, and it's temperature controlled so nothing rots from moisture. The people who work there are always friendly and willing to help you in anyway. Also, the radio is always on a good station. read more

I've been renting storage units on and off for my whole life, and this is the best I've found so far. Good rates, clean, with friendly employees. However, most importantly, is it feels very safe and secure, and when they say it's climate controlled, it's actually climate controlled. As a bonus, they have rock n roll lightly playing over the facility, and they're one of the few spaces that offers some units for bands to practice. Keep the great work! read more

I would give this place six stars if I could! They really bent over backwards and went out of their way to help me when my movers were running very late because of traffic. The owner of the business kept in touch with me as I kept in touch with him coordinating the closing of the place after my movers were done. Very friendly staff, and outstandingly friendly owner! read more

Highly recommend! Clean, professional, sweet staff. The janitor always says hi too. They have carts you can use to transport items up and down the elevators. You can pull into the large garage area to make moving easier. They also offer a truck rental for free! Great place read more

We highly recommend TDStorage! The staff was very accommodating for our family when our other storage option fell through - while we were loading our moving truck! The facility is very clean and we feel assured that our items will be safe during the time they must be stored! read more

I am not a direct consumer of this establishment however I was listed as an emergency contact. I have no inkling whatsoever of what's held in storage there or why it was needed. However, one of their snarky, rude, and unprofessional representatives took it upon himself to berate me and reveal details about the primary account holder's storage status. When I informed him that he needn't share his personal feelings on the matter with me he got angry and attempted to engage me in an argument. All this tells me is that anyone who needs to store a bag of feces should probably do it here. That's about all their customer service is worth anyhow. read more

The storage service is amazing, I dont even know where to start. Very clean and the staff is amazing. The manager is on top of all your needs, they go out of their way to make your experience as painless as possible. The climate controlled units are very nice and everything is clean. They give you a truck to use to move your stuff into storage at no charge, they have a huge bay area you can unload your stuff and the garage door closes so you are out of the cold and weather. We lost our key to our lock while we were unloading our stuff and they came to the storage unit at 9pm to give us a new lock and key, they truly care about keeping your things safe and secure. read more

This place is clean safe and makes a hard annoying job of moving easier. A little pricey but you get what you pay for. Very nice staff as well. read more

We are moving to the area from out of state and Tidewater Drive Storage Center has been a real Godsend! The staff is extremely helpful and the facility is beautiful! I feel very safe storing our belongings there. Highly recommend it!!! read more

Great place. Lynn was very helpful. The facility is great with the drive in area being the best!