Amazon drop off. They are quick and make life so much easier when returning items. The staff can…read moremultitask and are very friendly and professional.

I would like to provide feedback to your store located in Manteca on Main Street. I was told twice…read moreby a specific employee ( possibly manager) that she would not release my package unless the ID matched the package. I went in at different times using my official ID and was released packages before by other employees without a problem. My ID still has my maiden name and correct address on my packages. In addition, I did not specially ask for my packages to get delivered the UPS point but was somehow automatic in the system. I did try multiple times to have the employees look into it for me to get it corrected with no solution but to call the 1 (800) 742-5877 customer service number. I did call the 1 (800) 742-5877 number as well with very poor solution to my problem of my packages not getting to my house. I would like you all to consider as a company the compassion of women changing their names after getting married takes some time through drivers license and social security. That other forms of legal proof should be considered. I was not given that option of other forms of ID to consider that can be helpful for accepting packages. This location provides notary services so they should at least be trained and familiar with different forms of ID for proof. This location does not provide good quality service and I really hope to never have to go back to this location.

Very efficient & friendly. Found a shipping container the right size in under 30 seconds,…read moredetermined which shipping method & got the label printed in no time. I paid & was out the door without feeling rushed, and my package is on it's way. Excellent service, reasonable price. Makes me wish I had something else to ship.

Employees were friendly and helpful....from the person who answered the phone when I called to ask…read morequestions to the person who helped me make colored copies. I also observed the same behavior when they helped other customers. Kudos to them. I'm willing to driving a bit further for great service.

On 7/24/26 was helped in the printing area by a knowledgeable and kind employee named "Monica ". On…read moremy receipt it says cashier #2020572. I wanted to acknowledge her good service and thank you for having such a great employee!

I tried to love this place. I went to the Amazon bins regularly but this place is dirty,…read moreunderstaffed and just has too many issues. I'll choose another place to do Amazon returns. Today was the last straw with the Amazon bins. Another day they were not ready at opening. Just done wasting my time. Always behind, always dirty. Try a differnt staples. I am not sure I'll ever be back.

Around the corner from the house. Nice staff and fast service. Dropped off my Amazon .Thanks guysread more

I walked in to get help and the girl was ready to help and the other lady said no to go use the…read moreself serve scanner. I asked why and she said cause she's busy although she was ready to help me. I went to the self serve scanner and start doing it myself and two other people walked in and she helped them. So why couldn't she help me is the question and they were served. I felt discriminated and couldn't understand why I couldn't get her help and they did. This was unacceptable and bad service. And don't tell me to go somewhere else when the girl was ready to help. Crappy service all around.

This company is the worst delivery company ever. I called there till 209-249-3000 number at 2:15 I…read morespoke with a young lady named Haley I advised that my husband has been waiting on his freight for over two weeks now. She advised me that the package was supposed to be delivered today 5/19/21 and that she sent an email to the Scheduler that it needs to be delivered by tomorrow 5/20/21. So I asked her why did they skip Stockton delivery terminal where we live to take it to the terminal where she is in Manteca. I said it just doesn't make sense and he's been told over and over that the package just arrived today for two weeks I want to say bye to her if the package is not delivered by tomorrow I will seek legal advice I asked her can I speak with a manager she put Jimmy Monzingo (terminal manager) in Manteca California on the line he got on the phone I told him who I was and he interrupted and said first off did you say Attorney to Haley? I said what I said is" I'm going to seek legal assistant if our package isn't delivered by tomorrow. Jimmy said' well I can't talk to you since you said the word legal call the corporate office and speak with our attorneys and hung up. Because We spent our money on product his goal working for the company who hired him to do what's in the best interest of the company and deliver customers freight and to deescalate any problems by any means, not to hang up on a customer because when they're upset about their product that they should've received a long time ago. I'm in hope the Customer Engagement Department read these reviews every day so that they can take this tracking number 092-1646856 and make sure that my husbands freight is delivered by tomorrow thanks and advance Cooperate.

GARBAGE. Can't do the simple job with which they are tasked. They delivered damaged goods, I…read morerejected the delivery, and the guy bitched and moaned about having to return the order. I took photos of the damaged order (you could see the damaged tile). The following week, the same time mysteriously appeared in front of my property. I called them, and their higher ups said they didn't have any record entered for my rejecting the order. I had the pictures that proved they had already brought it once, and it was clearly same tile. So they picked it up. The following week the replacement order was supposed to arrive. Why they used Estes again, I don't know, but the order just kept gettin rescheduled without explanation, after tracking showed it 'out for delivery" 2 days in a row. Avoid this company at all cost. They are truly garbage.

Previous post was a big negative but deleted by admin. Had shot them down previously because…read moreprevious staff did not give me a receipt for proof of shipment. Was told that if it's prepaid they won't give one to you and that you can just take a picture. Fast forward to now, current staff was friendly and quick and gave me a printed receipt without any hesitation. Now, that's what I call good customer service!

The mail delivery employee did not attempt to deliver my package containing prescription medication…read moreto my house. I had already missed a day and if I didn't take it, the next day, I could have suffered a stroke. Today was the next day and I got a notification at 4:37PM that the package was attempted to be delivered but the customer (me) Requested to be held at the post office. That is false. I never requested it to be held at the post office. I paid for the expedited service to be delivered to my house to prevent complications by not taking the medication. I rushed over to the post office and arrived there at 4:59 PM. The doors were already locked. There was no one else but me and the lady that was locking the door. I asked politely if I can pick up my package please. She said no we're closed. Come back tomorrow. And now I have to miss another day and I will rush there in the morning to go pick up my package. If I make it through the night without having a stroke. I would give it a zero review cause they don't even deserve one star. There should be violations for this type of work ethic. The post office is a customer driven business without human beings the post office wouldn't exist. It's not only about customer service. It's about being human and understanding what it means to take care of people's mailing needs. Seems like nobody cares about customers needs at this post office. The Mail delivery person didn't care and the person inside behind the counter obviously does not care. I know there's nothing I can do but writing this review hopefully wakes somebody up.

came in to do a quick print and the gentleman was so kind, he didn't charge me. I was attended…read morequickly too!

Needed copies and Gabe this place a try. Walked in and the person working there didn't acknowledge…read moreus. When we were helped to have copies made we needed them to be front and back. The person who helped us didn't know how to accomplish this task. My wife had to show him how to do it and then we had to arrange all our papers back in order. .20 cents per copy for 34 pages. Odds are we will not be going back to this place for any kind of service.

The staff here is the best…read more They go the extra step to insure you get the best shipping for your money, with the missing element in most stores; the human touch. Liz, Royce, and the whole operation is just a pleasure to work with.

I come here often to mail things to my son. They're always so friendly and helpful. My son lives…read moreout of the country and everything needs to go through a custom check, which can be very time-consuming. I've had a different employee every time and each time the worker was friendly and patient.

Sheldon & Chaka are the best employees at this post office! They are so kind & polite & most of all…read morevery friendly! I have been coming here since 2000 & Sheldon has been working here. And after all these years, he's still the same! I just met Chaka but it's like we've known each other for so long. They are both compassionate & takes their time answering all customer's questions. They make sure that customers are perfectly satisfied when we leave. Thank you Sheldon & Chaka for all your hard work & service. God bless you both!

This is my favorite post office ever. The employees are always so nice :) There's a lady who…read moreusually helps me and she's so so kind and helpful. My latest time, I was shipping something to France & Sheldon helped me and made me feel so welcomed.