Declan helped us out yesterday with the purchase of our third car from them. He's honest and works…read morehard to make sure you have what you need.

BUYERS BEWARE!! How can this company not be flagged with UDAP yet?? If I could give them a…read morenegative number I would...like negative 12. Went in on July 2 looked at and test drove a car. Told them we had financing in place...ran out credit anyway (which stays on your record for 2 years...tried to write our loan under the loan officer who had us all approved. We test drove the car and drove it off the lot that day. The air conditioner went out so we really couldn't drive it till it went to our mechanic. Got the bill from our mechanic for 211.00 for air conditioner service (someone had put in too much refridgerant) and got an estimate for head gasket repair for 6 grand. The mechanics both told me the dealership frequently sell Subaru's that need the head gasket repaired. This was 12 days after our purchase. Went in to discuss with them and were told the "owner" would get back to us...still waiting.

Cesar is an excellent salesperson; I highly recommend him. Please consider reaching out to him if…read moreyou are in need of a vehicle. He is very friendly and knowledgeable!

RJ our salesman, Gabriel, and Mr Johnson in the service department were kind and patient. We…read moreappreciate the time and understanding they provided. We enjoy our vehicle and anticipate many years of creating fond memories.

***EDIT*** The owner…read moreof the establishment got ahold of me with a sincere apology regarding the situation. He offered his services if I were to decide on picking out a vehicle in his establishment or outside of it. I did end up finding a used vehicle via private party though having the owner reach out to me personally regarding the situation and how humbly he handled it- I give kiddos to him as there aren't many used dealerships anymore with this kind of customer service.

They have a $4K 'market adjustment' on all their cars. This is not the case for other local Subaru…read moredealers including Eugene, Bend, or Klamath Falls. Those dealers offer at least a modest discount. Second problem was the sales staff.. told one individual we were just looking, don't need help, no thanks three (3!) times in a short visit. He tried to tell me that we were obligated by visiting their business and viewing their wares to have a discussion with them. Really? Won't go back. Not even for service. Don't trust them. Fortunately the nearby dealer in Klamath Falls is professional, well stocked, priced reasonable, and staffed by trained sales staff so we purchased our vehicle from them.

If I could give more than 5 stars, I would without a doubt…read more Mallory is a absolute gem, the owner Brody is one of the nicest men Ive ever met as well as the finance guy Rich. All already amazing experience here. I went to several other dealerships before someone recommended Valley Boys Auto, I didnt have much hope after getting the run around from 3 other local dealerships I was mentally exhausted and felt defeated. Upon doing business with Valley Boys Auto I was treated like more than just a credit score, more than just a paycheck or a number, Valley Boys treats you like family! I will be back once I pay off this truck, I will not go anywhere else. Theres a reason Valley Boys Auto was named BEST OF SOUTHERN OREGON for years in a row, I'm sure they are going to win it again this year too. I am incredibly happy with my new to me truck and can't say enough good things about this dealership, owners and sales people. If you are looking for HONESTY and a good reliable vehicle, VALLEY BOYS AUTO is your place to go.

Bought a van that started misfiring. We paid for a warranty and because Valley Boys messed up the…read morepaperwork the $4000 warranty company refuses to fix the issue. Don't buy from these people as they will sell you a lemon and a scam warranty.

I found Quality Cars to be an excellent company to do business with…read more Over the years I have purchased many used vehicles and I found Quality Cars to be professional, pleasant and responsive. Their after the sale service was equally outstanding. Yes, I would definitely do business with them again.

Stay away! This dealership does not honor their advertised 2 week warranty or fulfill promises…read more Was promised by owner Lon to fix transmission that his son Mike lied about but Mike refuses to fix. Power steering went out while driving with my newborn and they sent it to an unlicensed mechanic and refused to give me any contact info or name.... I ended up having to pay to fix everything their mechanic didn't! All of these occurred well within their two week period and after 4 months the car is COMPLETELY un driveable. Mike has called me out of the blue and harassed, intimidated and made threatening statements about a post on Facebook in a mothers group accusing me of slandering them, it was an anonymous post about another dealership. He has refused to apologize for this and completely stopped contacting me or returning repeated calls to him wondering when they will fix my car! This salesman Mike is very rude to younger people, takes complete advantage and ignores his mistakes. I sent a bank representative down there to talk to him and he ignored them for an entire week, until she had to call again and he still refused to fix it. Mike is beyond rude to service members and veterans, who tried to speak to him on my behalf since he had treated me in such a disgusting way. Swearing at them, slamming doors and threatening to call the police because things didn't go his way. I ended up showing him the videos of all the promises they made to fix it. This made him explode with anger as he thought I had nothing on him. During this he made a statement saying "...we don't inspect all of our cars, just the ones that need it" asking why their multi point inspection for every car they advertise on, somehow didn't show the severe transmission issue, and mistook it for bad brakes, along with severe damage to power steering. He has lied so many times and accused everyone else involved other than him to be the liars, even his own business partners, and other reputable licensed mechanics, to try to get out of this. He is the most unprofessional salesman I have ever met. Honestly would have been fired a long time ago if his Dad didn't own the place!

The time of repair given and the estimate of cost were far better than I could have imagined. Leo,…read moremy service writer, was spot-on with his desire to give me the best quote available, provide me a ride home after drop-off, and having the job done by the service team incredibly early on pick-up day. I will definitely keep Keith Schultz Auto Repair at the top of my list!

Hands down the BEST auto shop I've ever been to! From the moment I walked in, the entire team was…read morewelcoming, professional, and genuinely helpful. As a young woman, it's rare to find a place where I don't feel talked down to or taken advantage of -- but here, I felt completely respected and taken care of. The front desk staff is amazing -- they break everything down in a way that's easy to understand, they're honest, transparent, and you can tell they truly care about their customers. No pressure, no BS, just real, trustworthy service. They took great care of my 2016 Toyota Tacoma and made the whole process stress-free. Huge shoutout to Jake for being super helpful and understanding -- especially in moments of frustration. His patience and kindness didn't go unnoticed. I recommend this place to everyone I know -- they've definitely earned a loyal customer for life!

After working with several dealerships, Tosha was the first person I connected with who truly…read morelistened to my needs. I was searching for a special birthday gift and anniversary surprise for my wife and wanted a payment that fit comfortably within our family's budget. Noah and Tosha took the time to find the right vehicle and put together a deal that worked for us without overextending our finances. Once we found the perfect two-seater for my wife, Noah had everything cleaned, prepared, and ready to go within hours so we could complete the purchase that same day. A big thank you as well to Frankie in Finance for making the paperwork process quick and seamless. The entire transaction was completed in about an hour. Excellent customer service from start to finish. I highly recommend BMW of Medford, especially Noah and Frankie.

Went in for my Recall and ended up having SUNROOF problems when I got it back. and then said the…read moresunroof was like that when they got it. when it Was working fine befor I brought it in... then asked if I wanted to be charged to service the sunroof. lol NO Your not touch in my car again.

Scott is friendly, personable, and they do detailed work!…read more He kept his promise to have it by the said date too. Really happy with the workmanship.

I was being taken advantage of by another body shop and had the repair transferred to Valle's Auto…read moreBody. I couldn't have made a better decision. Scott was very professional and did a great job on the repair. Saved me a bunch of money, did an excellent repair, was friendly and easy to work with. I'd recommend taking your repair here anytime! Thanks Scott