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    Mike's Classic Rides

    4.0 (2 reviews)
    Closed 10:00 am - 3:00 pm

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    Lithia Chrysler Jeep Dodge of Grants Pass - Paperwork for tire change!

    Lithia Chrysler Jeep Dodge of Grants Pass

    (101 reviews)

    I scheduled an oil change 2 weeks in advance, then left my vehicle the night before with keys in…read morethe drop box. At 3pm the day of scheduled service I called the service department & got a recorded message to leave my number and they would call me back. At 4:30, still having not received a call back, I went to the dealership only to find that my vehicle had not even been touched. Service manager excuse "I've had so many calls today. Wouldn't calling customers who scheduled a simple oil change 2 weeks in advance take priority over other calls? I took my keys and business elsewhere and will never do business with Lithia again. I am ready to buy a new RAM, but will drive to Roseburg, Eugene or further north to find a RAM dealer that s NOT Lithia rather than deal with Lithia.

    Beware... Went there for 4 new tires, good sale going on and…read moreclose to home. Turned out to be a bad experience. The parts sales guys were very helpful and kind. Had poor help at the service department. After tires were installed on a relatively new 4runner with under 50k miles with warranty. They ended up breaking 3 out of 4 TPMS sensors. Wanted almost $1100 bucks to fix. Now tell me how it is my fault that when they put on the new tires, balance and alignment on car. Back for drifting to the right, and vibrations between 60 and 65mph. Then they told me to visit Les Schwabb because they have a better balance equipment something called road force. In the end I had to pay for the parts ~ $340 bucks. Plus, other problems like not ordering me a ride back home. Forgot to order parts for a good 10 days, found out once I called again to see what's up. Main Manager emailed wanting to talk but he never returned 2 calls with messages. So, avoid their service dept at all costs, plus they are very expensive compared to other places. ie- Toyota wanted $650 for repair and they wanted $1100, then they said we will match Toyota price. Then just pay for the parts that we broke.... On a side not they drained my battery during working on it all day. I had taken my daughter and her 4-month-old baby out for lunch in Medford and when getting back to our vehicle it would not start and needed a new battery, Toyota was great and did it in 20 mins.!

    Mike's Classic Rides - carbuyers - Updated May 2026

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