One star. I purchased a truck from Wips Auto Sales that was supposedly ready for sale, but after…read morethe purchase, I discovered that the steering rack had been tampered with and the truck had not been properly inspected. This is a serious safety issue--not a minor repair that should have been overlooked. The truck is essentially worthless in its current condition, and now I have to spend even more money just to make it safe and functional. Based on my experience, I would not recommend buying a vehicle from Wips Auto Sales without first having it thoroughly inspected by an independent mechanic.

From the owner: At Whips Auto Sales we go about things a little differently. We will not bombard you as soon as you…read morepull on the lot. We will not pressure you into giving up your phone number and call you 4 or 5 times a day for the rest of your life. We let you come in and check out what we have and if you like what you see we are happy to answer any questions you may have. We show you the carfax and what we did to get the vehicle ready for sale such as the inspection and repairs made. We take pride in the fact that we specialize in cars you want to drive. So if you are in the market come see for yourself. The entire process will be hassle-free and takes about 20 minutes should you decide to purchase although some people ( car people ) stay and visit longer because we do have some pretty awesome rare cars that people like to check out if you so choose. We look forward to meeting you. Thank you for your time and consideration.

For Donny at SO Subaru Service Dept on May 13 at 3pm, On May 13th I drove into the service…read moredepartment and was greeted by Donny, He was extremely professional, courteous and helpful. I arrived without an appointment and he jumped right in the car and fixed the rear view mirror compartment in our Ascent so it would open again. I asked how much I owed and he said "absolutely nothing." Not only was this a complete surprise since everyone wants money for everything, but that he fixed it as I sat in the car and it took a matter of minutes. The most wonderful thing was his attitude to help, his willingness to help and his conviction to make everything right! Donny is a huge asset to your department, not to mention he looks clean, professional and even smelled good! Thank you Donny for making my day better! Sandy Z; Subaru Owne4r

Deceptive practices. Detailed the car to hide massive pitting across the hood. Used fragrance to…read morehide carpet stains and odors. Used sketchy after market products from 3rd party shop to replace catalytic converter. STAY AWAY! This post won't stop them but I believe in Karma.

Jeff has shown me what customer service and integrity are all about. We purchased our truck "as is"…read moreno warranty, as is the case with most used vehicles. Despite that, when I returned for some agreed upon due bill work and I showed something else that had crept up, he took care of it, at his cost even after I said I'd take care of it since there was no warranty. ABSOLUTELY the best service and integrity I've EVER experienced with a dealership!

This car dealer is a rip off the people leaving good review might be the owners they sold me a…read moreChevy traverse a total piece of crap they lie to you and no I would never buy or recommend this place My power steering went out a month an two weeks leaking power steering fluid and to repai was like 2000 dollars plus the ac another 400 we got this car for twelve thousand and the windows stopped rolling up and down air conditioner stopped working and I even told him I have three kids and I want a car that won't break down in half a year he said this a good car well let me tell you he ain't a man of his word sold me a piece of junk for me and my family your better off having to spend 100 for someone to check your car cause then you will end up like me but sometimes to come up with 100 for every car you look at be safe out there and take care

Smart, competent, friendly people. What else do you want? If you live anywhere near Medford and…read moredrive a Honda, this is where you should take it. Don't argue! Just do it. And if you're wondering what my Honda needed? Nothing! I had concerns about the brakes, but 15 minutes up on the lift led to a clean bill of health ... at no charge.

This is an outstanding shop. Our 2018 Pilot was due for its 60k service…read more They changed the required fluids and inspected everything (brakes, tires, ect.) We are very pleased and will use them again.

I believe "Yancy" is who helped us out this afternoon with passport photos. I had already taken my…read morephoto and my husband was next, when I asked him about price he said $25 each for 4 photos each (something we were not planning on spending) and I started looking at Walmart.com to see what the price difference there was and it was waaaay cheaper. I asked my husband if he wanted to get them there or Walmart and he started talking about how Walmarts cameras are ALWAYS broken and bla bla... finally I told him we were going to Walmart and he took off his glasses, threw them on his desk and said "you just made me waste all this time, I had to stop what I was doing just to come here" and I did say I was sorry and he was like "get out of here! get out of here now!!" I was like "sorry about your time, im a business owner as well" and he literally kicked us out of his place walking behind us... yelling "yeah yeah go to Walmart!" At first I though it was a joke I definitely wouldn't go here if he's capable of treating people like this... that or he was just an angry elf today.

I talked With Yancy via email, text, FB messenger and 2 phone calls about buying a truck that was…read moreon the lot. I explained that I would be flying in and driving the truck home and asked if he wanted earnest money. Yancy assured me the truck was in excellent mechanical condition and would make the trip back to Washington OK. He also said that he didn't need earnest money... he would hold the truck and complete the transaction with me on Friday. So, I bought a plane ticket and flew down. When I arrived the truck was in the process of being sold to another Buyer... and for 2,000 more then he advertised to me. Yancy told me that we never talked and he didn't know who I was. I produced all of our communication (email, text, FB messenger and 2 phone calls) that's when he started to tell me that I needed to leave and there was nothing I could do. Yancy claims to be an Air Force Veteran... so am I. I questioned his Core Values (Service before self, Excellence in all we do and Integrity) at this point he went into his office and called the police. I left rented a car and drove back to Washington... I would never trust this establishment or recommend it to anyone. In a phone call from Yancy to me, he stated "he didn't do business this way" ans wanted to "make it right" by paying for my plane ticket and rental car. I gave him my information and have received no compensation.

Since this little punk thinks it's okay to put my name and my Facebook page out on his Facebook…read morepage because I didn't purchase a vehicle from him and he wants to lie about the whole scenario this is what I have to say about the owner of Squid Auto sales. This guy is a total joke. About 3 weeks ago I made an appointment for a Sunday at 12:00 p.m.. the guy hit me up on Saturday asking me when I was going to be there. I assured him that I told him Sunday at 12:00 p.m.. Then he proceeds to ask me what my ETA would be. I assured him that my ETA had not changed from Sunday at 12:00 p.m.. then on Sunday at 12:00 p.m. he tells me that he won't be available and I can come back the next day. Needless to say I drove from Klamath falls to Medford to look at a car. He knew this and still tried to blow me off. Then asked me again what my ETA would be and that there is a reason why he asked me. So I explained to him for a third time that I said 12:00 p.m. on Sunday and that my ETA has not changed. So then the guy wanted me to wait 20 to 30 minutes for him to finally get down to his auto dealer business and wouldn't give me the address or the name of the business until he had already arrived there. So I got tired of waiting and went to another dealership called American Auto sales where I was treated with respect and gratitude and was able to purchase a nice vehicle. Do not go to this place if you want a decent car from a decent person. I highly recommend American Auto sales. The owner there John was great and respectful and was able to get us a vehicle off of his lot within 30 minutes.

I was happy with this company's prompt attention to my issue, (being stuck in the snow on a…read morehillside.) They were quick to respond and very helpful and I really appreciate their business.

I'm disabled living on a fixed social security income. My wife works part time through the state as…read moremy caregiver. We needed an inexpensive yet reliable car that looks decent. We worked with "Big" Lin, a salesman at the dealership. He ended up working almost 2 weeks finding a car that fit our needs. He didn't get annoyed or frustrated when we'd rebuke his offerings He called this morning with a nice, older Toyota Camry. Looks great. Runs great. All at a price we could afford. So we went through the process and are now driving that little Camry. I really appreciate the effort he put in for, what I imagine, wasn't a huge commission. My wife and I are happy and we recommend "Big" Lin.

Was a great mechanic and used to be open regular hours but seems to have moved with no new addressread more

Emily Sharpe was our sales consultant. From introduction to point of sale, she was perfection…read more Emily was truly exceptional in EVERY way. She was very kind, attentive, understanding, time efficient, and informative. Most significantly, Emily kept us up to date on status of our vehicle, without being intrusive. My husband and I both got the impression from the dealership that she is under valued as an employee, which is why I am giving 4 out of 5 stars. I value a company that respects their employees and creates a cohesive work environment. Made our appointment to purchase the vehicle after waiting since August for the vehicle to arrive (delay with the global microchip issue). Everything was ready to go when we arrived, just needed to have the trade-in vehicle inspected, work out the financing, and sign the forms. We completed some of the paperwork online from a link that was texted to us. It took about 2 hours total. I do want to note, the financial advisor was very kind and engaging with my husband and I. I felt like he and my husband could have been friends. We were also given some fun swag, including stainless steel water bottles, hats, and notepads for each of us.

We gave the sales staff an impossible task, and they worked and worked until they accomplished the…read moreimpossible. We very much appreciate the manager and our sales person, Erica.

Sold me a car that had the Check Engine light removed, to hide the fact that the catalytic…read moreconverters were needing to be replaced.

If a zero was an option I would be giving them that. Was…read moretreated absolutely horribly. He told me that I couldn't afford the car and couldn't even buy it, even though I could, and had more than the price in hand. Whatever you do, don't go here. Worst dealer and customer service I've ever experienced. Hope you read this and start treating people with respect.

We just purchased a hard-to-find 2007 Toyota Prius in like new condition from Jim Warner. He was a…read morepleasure to deal with: friendly, helpful with no pressure. We are thrilled with the car and thrilled with the fair deal Jim gave us. He even includes a 1000 mile, 30 day warranty!

Recently sold a vehicle to Warner's Wagons. Jim Warner was great to work with. Friendly, keen…read moresense of humor, and very efficient. When I encountered issues with the bank "losing" the original check, Jim was quick to write another to get me out of a bind.