As soon as I walked in the door, I was greeted by Mark and got taken care of right away. The owner Mike also came up and introduced himself which I thought was very kind. The employees here are fast, efficient, and have great customer service skills. Highly recommend this location and will definitely keep coming here! read more

Not all Midas locations I'd recommend but this one is fantastic! Very efficient. Very informative and they always help to give you options when available. Paul the store manager actually remembered my name and car over the phone when scheduling an appointment. Who does that now a days?!! read more

I have to say I had an exceptional experience with this location. As others have said, 5 stars just isn't enough!! Paul and the staff went above and beyond to locate the issues I was having with my car. I cannot thank them enough for the one of a kind customer service and honesty! Thank You to Paul! read more

I went here to get break work done. Great customer service. Price was fair but they have online coupons. So check to save money! I went with Midas because of the warranty and customer service! A+++++ read more

Our family is a Midas fan in general but this is our favorite location. The staff here is genuine. They remember you and details about you, which makes us feel comfortable. And they seem honest. Some places you can't get in and out without being offered something, but here, they're more concerned about what you may actually need and are honest about what you can hold off on. They aren't trying to up sell every visit. We're very happy with the service we receive. read more

After my last visit here, i will never go anywhere else. Extremely trustworthy staff. Jonah is an amazing manager!

The service one should alway come to expect when dealing with a car service company! Great customer service, and in and out under what was initially told; well you can't beat that!! Will definitely be back there and highly recommend!! read more

5 stars a must! From beginning to end the customer service is superb. I will not take my car anywhere else for service, make sure to ask for Jonah V. #Bestcustomerservice #satisfactionguaranteed. read more

HONEST SERVICE. So glad I came here for a second opinion. Firestone in Peoria quoted me $1600 (!!!!!!!) for a new air compressor. Called Midas and spoke with Jonah who said to bring it by and he'd look at it. Mind you it was already past 5pm and they close at 6. He said even if it was the compressor they'd beat that price. Thank goodness for him, some caps were old and leaky and my freon levels weren't right (Firestone also emptied my freon before I left, classy). Jonah worked on it himself for 2 HOURS until my AC was blowing cold. So kind. Walked out the door paying $100. Look out for Jonah or Jose, they are kind, honest and you can tell they love their job. read more

I have been going to this location for many years. Jose is the 3rd manager since I have been a customer. I highly recommend this place to anyone looking for a professional, honest group of people. Keep up the good work! read more

Totally recommend this location!!! I came in this morning to get an oil change, tire rotation on my car. No phone call, no appointment...it was last minute due to having the day off from work! Jose, the manager, was extremely professional, friendly, and very accommodating!!! Thanks guys for the all-around great customer service! read more

When I called to make an appointment for an oil change I told the guy on the phone that I had a coupon, I told him how much the coupon was for ($22.99) and I gave him the make, model and year of my car. I arrived at my appointment and was told that because of the make and model of my car, my oil change was going to cost $79.99 but he would "generously" give me $30 off bringing the price to $54.39 after tax. More than double what I was planning to pay. I was clearly frustrated, but didn't try to argue or negotiate. The guy ringing me up told me that "these things happen, the people working there are only human and that it's his job to educate me about my vehicle" as an explanation for why I wasn't told my coupon was invalid when I scheduled the appointment. Well, let me educate you about customer service. Paying more than double for a scheduled service that goes as plannshould never happen. And maybe you should start by educating the people that answer your phones about the vehicles they will be servicing. In the end, all you had to do was apologize for the miscommunication and then stop talking. I guess now we've both been educated. read more

I took my car in because it was blowing hot air instead of the cool air through the air conditioner. After getting an estimate for the repair I kept getting calls because it also needs this and this and this. They promised they would have it ready by Monday am but after another call, it would not b ready till Tuesday afternoon. I had to rent a car during the repairs. When I got home I noticed that the floor mats had many oil spots that were not cleaned as well as the inside of the windshield. I found 6 screws on the hood that were not put back to the original area. I found 4 more on the drivers side floor mat. They repaired the air conditioning unit but didn't bother to put water in the radiator or clean up the mess they made. Totally unprofessional and disrespectful. Never again will I take my car there. read more

I drive the freeway EVERY day during rush hour traffic. 70 miles a day round trip. I could feel the need for new brakes (after all it's been 35,000 miles in stop and go traffic.) I went online and requested an appointment. I received a call shortly there after. Discussed the reason I wanted to bring my car in and it turns out, I needed my front rotors replaced and my back's turned. Didn't take the crew long and they were honest, courteous and professional. I HIGHLY recommend taking your vehicle in for service even if it's just for a check up. read more

Terrible service. Did not get a call after making my appointment online like they are supposed to do. Called in and was told "I think I dialed the wrong number." Apparently never bothered to try again and try the right number, Had to move my appointed and when I arrived found out they never made my appointment. No apology, only explanation was it was busy, but he remembered our phone call so he clearly was in the wrong. Said I had to wait to get my car taken in. Never got my appointment time THEY messed up on. Two hours later I left with my oil changed. I will never ever return to this awful location. read more

Went there for an oil change, which was fine and done promptly. My problem is they said both of my front bushings (lower arm controls) were broken and needed to be replaced. I was given a "discounted" quote of $1700, which was allegedly a 50% discount. I had the dealership take a look at it and there was absolutely NO damage and no need for replacement or repair. Obviously this place is out to make people spend money on unnecessary repairs in order to make a quick buck. Won't be back and wouldn't recommend this place, even for an oil change. read more

Terrible! Stay away!! There are plenty of auto repair shops around. I went to them back in December to have my tires balanced /rotated. I had a $20 coupon they sent because I'm a new resident to the area. Well they upcharged and then took off the $20. After the coupon it was $38 to balance the tires. I could pay that elsewhere with no coupon. Today I decided its close by and to give them another try. $19.99 coupon for an oil change was sent to me. I arrived and asked about diagnosing an intermittent problem and was told its $125. So they wont even hook up the computer to your car to diagnose. Its $125. The guy behind the counter barked at another employee as I walked in and then seemed annoyed. Proceeded explaining their $125 fee. I was ACTUALLY going to go for it until he said my oil, since its "semi synthetic" is going to be $49.99. I have had my oil changed in this car every 6 months or so for 9 years and the most they ever charged was $29. RIP OFF ALERT! BEWARE. read more

Best shop in town...If you don't understand how a car works they will help you understand .It's nice to see a staff that works so well together.If you want the best ...the staff at this Midas location will not disappoint you at all. read more

We had our muffler replaced by this store. They could not have been more professional. Not only that they are all the nicest guys to work with, both Richie and Doyle. I will use them again and I would definitely recommend them to any one read more

I have three cars and I have been coming to this shop for the last 10 years. People working here are great. The managers at this location will do anything to make you happy. Their mechanics are top of the line. You should try this location for all the services on your car. They are very good and can fix everything. read more

Awesome work! They always take care of me and give me honest advice. Jonah is the best :)

If I could rate these guys more then 5 stars I would. Quick, easy to deal with and super friendly. I didn't feel like they tried up selling me on any thing. Went in with a groupon, they did the work and I was out!!!! read more

I took my 2005 Acura TL to another auto shop and they told me all of these things wrong with the car, literally 12 things that needed urgent attention. I walked and took the car over to these guys at Midas and they said there are only 3 critical things needed attention, the others are maintenance issues and can be addressed later. I really trust them. They probably saved me Thousands $$. read more

Your response with the link does not work. I've also contacted your corporate office with the complaint and was told that my complaint would be forwarded to that office manager and I would receive a callback. And I never did. i'm sure the BBB would be interested in how this complaint process is handled. read more

Went in because I figured something was wrong with my AC drainage tube after I kept noticing wet floor mats on the front passenger side. They fixed the issue quickly, explained what had been wrong (tube had gotten kinked somehow the last time I had an alignment check) and briefly went over the other things I should take care of in the near future. When I went to pay, they said it was no charge which was absolutely unexpected - I figured the cost wouldn't be crazy since I didn't need parts replaced but service was above and beyond. No pushy upselling, respectful and competent mechanics, professional from start to finish. Reading other reviews, I'm obviously not the only one who's impressed. read more

This place is always so nice the people are smart and knowledgeable! I came here last week with my 5 year old son and mom and dropped money while leaving Mike picked it up and gave it back when I came back real nice and honest. I live all the way in surprise and will drive the extra time just to come to this place. If you want hard workers at a reasonable price with great customer service this place is for you. Wouldn't do anywhere else. read more

Great service today! I went in for an oil change. I was in and out in 30 minutes. They did a great job. Kevin was very friendly to all the customer that came in event though its 116 degrees outside. He greeted each and every one with a smile and positive attitude. Thanks so much for the fast and courteous service! We will definitely be back! read more

I have used this place twice before and the service was has been great. It was recommended to by a good friend, and I in turn recommended this place to 2 of my friends and 2 employees, however, not any more! Last Saturday I had 2 shocks installed for $125: when I picked my car up the my paint on the drivers door was chipped. A local body shop estimated the repair to be ~$600. I spoke to the Manager, Paul & later in the week I spoke to the owner Mike, I was told by Paul that they refused to take responsibility, and have the damaged paint repaired . If your run a reputable business you take care of your customers! read more

After another Midas not opening on time I drove over to this one trying to get my oil change, I was the only customer there. Manager came in and asked what I needed and said oil change. He said well that's going to take up to 2 hours all my stalls are full. I turned around immediately and left. Midas is not the place for oil change, they hand out these coupons like it's nothing but if and when you actually get to sit around for hours waiting on an oil change they will up sell and up sell and not take no for an answer. read more

Have taken my ford here for several oil changes, air condition issues, and blinker problems. They are honest and helpful and work hard to resolve the problems. Highly recommended!! read more

Dropped by for an oil change and tire rotation. I specifically asked for a tire rotation and the invoice said a rotation was performed. The only problem is that my driver side front tire was marked and is still in the same position. Waste of my time to come here. I wonder if they even actually changed my oil or oil filter or just claimed to like they claimed to rotate my tires. read more

Great service great people honest and fast, took care of me like a prince and they know there stuff believe me see Jonah he's the best!!

I had my Mini Copper breaks serviced at this location, service was great , The owner Mike was very helpful and accommodating, Johnna and his team took good care of my car. These are honest reasonable people I recommend them any time read more

Spoke with Brian and he made my appointment for the very next day. Walked in to an amazingly clean facility and the customer service was amazing. He sat and walked thru all the coupons that would provide me with the best deal for as little of money as possible. I will be a lifetime Arrowhead Midas customer! Thanks for being super awesome. read more

Very trustworthy employees who provide honest information. I've never felt like they "make work" - only fix what's broken!

I use to go to this Midas for several years and always had a great experience, but not anymore. New ownership. I had my rotors and front brakes replaced. Two days later, they began to squeak at every stop. I took them back in. ..they said it'd be 20 mins before they could service it and yes, I had an appt. So, I said I'd go to the surrounding stores and verified they had my phonr number. After 1.5 hours, I called them, assuming they were working on it. They said the part they put on was defected and it was the manufacturer's fault. After another hour+ of waiting, I returned to the shop and there was my car, parked. The store mgr, Kevin, said he got busy and sorry I had to wait "15 mins" (very sarcastic) When asked what took so long to replaced pads, he said they didn't have them at the shop and had to have them delivered (Nissan Altima). I asked why they didn't let me know they had to order them, he.....wrote on a piece of paper the following: Good 1, Better 2, Best 3 and said...you got the best put on your car. Like I was illiterate. The owner was present the entire time (Syed). I said to the owner, you ordered out for the best, but didn't let me know as I waited, then you allow your employee to speak to me like he hss and then write...on a price of paper like I'm stupid. Syed, the owner, said he doesn't know about auto mechanics, so apparently he's at the mercy of Kevin, the disrespectful mgr. When I read the invoice, it did not state it was manufacturer's defect. When I asked Kevin to revise it, he said he was done with me (shady) and walk away, again, in front of the owner. The owner apologized for not calling, and asked me what he wanted me to write. I told him to write exactly what they stated..manufacturer's defect. It was sad to see the mgr having no authority. He was a nice man, but it appears bcuz he has no experience, Kevin was running the show. I asked for a free oil change, they're was no sticker placed on my windshield showing the change and they wrote that they replaced the oil filter, yet I had just had O'Reilly replaced it 2 days ago, doubt it was done. I would never recommend location. read more

I went to this location after finding great coupon on Groupon for 4 wheel alignment and brake check up. The service was so amazing. Felt I had stepped back in time when businesses cared about me not their bottom line. No one tried to scare me into spending money on repairs I didn't need. Office was so pleasant to wait in, the entire crew was professional not only in service but appearance, super friendly, and fast. Will drive there from Surprise any time I need future work. read more

This weekend I came in for a tire repair and to discuss options for new exhaust on my vette. They recommended a flowmaster system. Although the install took much longer then expected they went out of their way to make it right and they did a great job with the install. Looks great and sounds even better! I will be back. read more

This place is FANTASTIC! They are very professional, TRUSTWORTHY, Go out of their way on their customer service. It is truly an enjoyable experience to take my business to Paul Lafko and his team everytime. Thanks Guys! you're the best! read more

Been going to this Midas for years and the current owners Jonah and Mike are the best ones yet. They are straight shooters and are extremely competent and professional. They always tell me when I need something, when I don't; and cheaper alternatives to fix a problem. I always feel that I am getting the best service at a fair and reasonable price, and always have the confidence that the job will be done right. When I decide to wait I enjoy their comfortable living room chairs, great coffee and television. They also have a computer available for me to check my emails. What more can I say except that any bad reviews must be talking about another store! Clearly they are the "Best of the Best!" read more