1. Midas

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    Glendale, AZ

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    Midas

    3.0 (69 reviews)
    Open • 8:00 am - 6:00 pm

    Services - Midas

    Auto brake repair

    Auto engine repair

    Midas Photos

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    If I can give zero stars I would... I took my car in to get my alternator looked at Steve helped me first did an oil change, got my car back my right headlight was out quoted me $185 to come back and diagnose it after service keep in mind was working before service. I come in the next day manager Brian T. Was there I explained after service it was out he said well $hit happens like wtf kind of customer service is that. He tried to charge me based off Steve's quote I explained I checked fuses and connector when I got home so when they checked, that's exactly what they put on the report. I said I'm not paying $185 for an issue I checked myself they basically kept my car for 4 hours did a visual inspection and said I need a new headlight. I got my headlight electrical tested and welp it turned on. Horrible service, horrible team just hustling for money out of their customers. Before I left the shop he zeroed my account out and said never come back. You got that right never going back to $hitty service they need better management.

    Clean shop, I was running an hour late and the manager Steven was still able to get me right in and out with no problem for an oil change.

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    2 months ago

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    3 years ago

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    2 years ago

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    6 years ago

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    2 years ago

    Needed an oil change I was in and out in no time. Needed an air filter changed out as well super quick!

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    7 years ago

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    5 years ago

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    So kind of you to share your experience Samuel, thank you!

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    3 years ago

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    6 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - Midas

    Review Highlights - Midas

    “Carlos runs a tight ship and he and his crew get everything done on time and his customer service skills are exceptional.”

    Mentioned in 9 reviews

    Read more highlights

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    Kerry's Car Care - Kerry's Car Care Shuttle

    Kerry's Car Care

    (136 reviews)

    Pleased historical customer, visited your Glendale, AZ location, for the first time, today. Must…read moresay, your biz model works for me. Thoroughness, Honesty, Informational and Accommodating. Experienced customers know car repairs cost, no problem, that's on customer. But employee, Emanuel, made process alot less stressful, with his personable personality. That, plus the comfortable waiting area you guys provide, is key reason why I will continue to refer. Suggestion? My backup repair place, has a popcorn machine, next to the beverages, hint, hint, lol! If you ever expand, into motorcycle repair, I would be your first customer!

    Do not trust this shop with your safety or your business. After servicing my vehicle, they allowed…read moreme to drive off the lot with a loose rack and pinion, a severe steering defect that should have never passed a basic check. When I brought it back to address the hazard, Dan refused to take accountability. He flat-out lied that nothing was loose and spoke down to me with blatant, condescending sexism, assuming I knew nothing about cars. I hold a degree in automotive engineering; the only reason my vehicle was in their garage was a temporary lack of tools, not a lack of technical knowledge. Miraculously, after the "inspection" where they insisted nothing was wrong, the car suddenly drives completely fine. They fixed their dangerous mistake behind my back while actively trying to make me look stupid to cover up their own negligence. Dismissing a critical safety issue and treating customers with patronizing disrespect is entirely unacceptable. Unprofessional, dishonest, and incompetent.

    Midas - autorepair - Updated October 2026

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