I do all my own oil changes, but today was different. I've never been to a "Take 5"…read more My daughter's fiat threw a code while at a store about a half mile away from Take 5. Code reader I had said coolant level low, low pressure, leak, or failure. Yikes. Slowly drove it to auto zone and their code reader said the same. First thing to do is to add coolant as it was a tiny bit below the min level. But i worried it was something else. Asked guy at auto zone if the "Take 5" place across the parking lot from them did coolant flush/replacements. They said no. Hmmm...walked over and the guy there said sure, they do them. Had daughter drive over and she drove right in and they did the flush/replacement - code went away!! We also asked for a discount and got a small one. Noticed they give veteran's 25% off which is awesome. Really nice 3 guys there. Shoulda got names but it was may 7th about 5 pm. They washed front window, topped off our oil (using oil we bought at auto zone) and my daughter drove home without any issues! Win win over all. While I'm not a big fan of coolant flushes, this sure was cheap compared to other possible issues causing the code issue. (Fiat 500x) thanks guys!! Not sure I'll personally use you again but if I need to do so, I'll head your way!

Got an oil change that I'd been procrastinating on. Kidd was super informative and funny. Really…read moreappreciate his knowledge and willingness to get me the best deals, as well as telling me what can wait and not unnecessarily upselling. As a woman who knows nothing about cars, I'm super grateful. The entire process took about 30 minutes, including the time I waited behind a car being worked on when I arrived. We'll definitely be back!

Kris is just a great person. He's willing to service pretty much anywhere. He has serviced my truck…read moreat plants, parking lots while I'm getting lunch. Job sites! He even has his own safety gear to work out on a construction site to service my vehicle! Now that's service. Yes it's a little more than the pull up quick lube places but really who gives a shit when kB mobile oil will service anywhere! They are always environmentally cautious! Kris and team I thank you for the last 10 years of service! Looking forward to the next 10 years. Your values and personality will allow you to grow.

KB Mobile Oil is hands-down the best option for RV oil change services in Phoenix, AZ! I had them…read morecome out to service my RV and generator, and the experience was fantastic. Scheduling was easy, they arrived on time at my RV storage facility, and the cost was way more reasonable than going to a dealer or shop. Kris was great to talk to--super friendly, honest, and a real family guy. He gave me some excellent pointers on RV maintenance and generator care, which I really appreciated. The convenience of a mobile RV oil change in Phoenix is unbeatable--no driving your RV to a shop or dealer and waiting around. He handled everything quickly and left the area spotless. If you're an RV owner looking for RV service in Phoenix, generator oil change, or a reliable mobile RV maintenance solution in Arizona, KB Mobile Oil is the company to call. Highly recommend for locals, snowbirds, and anyone traveling through Phoenix! Thanks Kris and KB Mobile Oil!!

Let me start by saying I started my conversation with the General Manager Dakota Blanco by saying…read moreplease give me the same service you would give your Mother and he did just that! Dakota did not try to upsell me on anything, gave me a coupon off without asking, explained everything that was done in detail, advised my filters were still in great shape (usually I have felt pushed to replace even when not needed at other places) I was given a free car wash coupon good for up to a year, my service was completed so fast and once I paid I turned and my car was backed up waiting with the car door open. I paid and left with these flowers. This was above and beyond in my book and I will be a repeat customer in the future! Thank you Dakota for exceptional customer service, appreciate you! Wendy

The first time I took my car in for an oil change, I went back a few days later my vehicle was…read moreleaking oil. The tech told me he put a better oil plug gasket thing on, and it fixed the issue. I took my jeep again, told the about my last experience and request they put the better gasket with the plug, they seemed to brush me off. I told them of my planned road trip and I didn't want to have to come back because it's leaking. Well, guess what? I noticed fresh oil in my driveway AGAIN. I had to take my vehicle back again to have the address the plug. Two visits, two issues with leaky oil. Not good value when you have two go twice for one oil change. I will not go back.

First time visiting a big brand tire - Brought in a battery…read moreto replace it before a trip to LA as it was at 45% left didn't wanna chance it We went to oreillys and they referred us to this spot. Service was great! They only charged $30 for a battery swap & gave us a card for a free oil change! We were in and out quick Thanks big brand! Highly recommend

We had a fleet account at this location for our 10 truck fleet. So on May 15th one of my trucks…read morehad a pair of Cooper Discover AT3 10 ply tires that were only 16 months old, that blew out on the 101 freeway. I took it into see about a warrantied replacement. And the cocky guy behind the counter got on the computer without wanting to see the vehicle or the tire, and said a new tire is $300. When I asked about the warranty he said you don't have a warranty, which was funny bc he just explained in detail their 3-5 year warranty for a set of tires to the customer ahead of me in line. When he gave me the price I chuckled and said that's the price for a brand new tire, isn't it under a manufacture warranty bc tires don't blowout after a year? He didn't want to discuss the warranty at all, he had a take it or leave it attitude and I said wtf, he told me I can't talk to him that way and ordered me to leave the store. At this point, I said well you just earned yourself a bad review on all platforms, and raised my phone to take his picture and he literally ran away from me and hid in the office. As I exited, I announced to the lobby that he had just lost a fleet account. Within an hour the same guy called me and tried to get me to come back and work out something. I told him that he had some nerve calling me after the way he treated me and that I didn't want those tires back on my truck if they were free bc I had lost faith in the tire brand after the blowout. I moved our fleet account over to Discount afterwards. It's a shame bc we really liked the previous manager, this guy had the nerve to even bad mouth him to us, "he sucked, we got rid of him," he told my father. Please see my attached photos.

I took my 2009 BMW X3 to Mike that had overheated due to broken part at bottom of coolant overflow…read moretank. First of all the day after I dropped my car off Mike called to say he had to leave town for an emergency. I can understand that so I waited for him the get back for 3 days. I was told I needed a water outlet and an upper radiator assembly. I agreed that both things could be replaced. The problem I am having is that the charges for the parts he put in are so high compared to what I found online I feel I got ripped off. $35 for a radiator cap which I don't think even needed to be replaced is ridiculous. The radiator assembly part at BMW was not even as much as I was charged. The car is fixed but I will not be taking my vehicles here again. Beware taking your car here and make sure to price check the parts before having the work completed.

Just a word or two. Michael ' s install a entire clutch kit in a Ford Cobra for me recently. 100%…read moresatisfied with service, communication, and price. Michael got me in in a emergency situation, made sure the RIGHT parts were sourced and fit. Perfect shop, perfect person. Thank You Mike, I appreciate you and your shop.

Went in to replace all 4 used tires service was great and the shop was open on Sunday. Quality used…read moretires practically looked brand new. The young girl in the office answered all of my questions. Price, parts, and labor was great! Will go there again for tires and any work that needs to be done on my car.

They had my tires available when other shops did not. They got me in within five minutes after I…read morecalled. Customer service was great and the shop was very clean. This business also doubles as a flower shop so it smelled really nice in the front office. Highly recommend.

What to give a shout out to Scott's German Auto Repair! First time visitor but wll be a long time…read morepatron to their business. I had recently purchased a used 2023 BMW X5 from Colorado online out of state buyer, and had the PPI done by, you guess it, Scott's of Greeley Colorado who have an awesome staff who helped me with the inspection which helped me make a decision to purchase a unicorn X5. Now I recently put new tires on since receiving the X5 via transport from Colorado and had Scotts German Auto Repair in Peoria do the alignment and overall inspection of the vehicle to start my new life as a proud owner of the BMW X5. None of this couldnt be possible without the confidence driven by the Scott's Automotive staff in both Colorado and here in Peoria that they instilled. Adrian who navigates the service portion provided me with a full understanding of what they do and who they went about taking my X5 in and what to expect. They have an out of the box approach to customer service that you will not find anywhere else, and anyone that has a German product should feel confident that they at Scotts of Peoria will help you at every turn, they are just that good at what they do and how they approach you as a customer. You may think this is a gimic, believe me, I know customer service and world class service, Scott's may not be perfect at times but they have the aptituted and devotion to helping us the customer to the best of what they have to offer without compromise. Thanks Adrian I do appreciate you and your team, thank you for all you do at Scott's in making me feel like I matter. Mike M a native of 60 plus years of Glendale, Arizona

I made appointment with them 2 weeks ago and the guy who answered my phone and make an appointment…read morefor me he asked me all the questions about my car your model and what's wrong with it and I answer him and I ask him specifically do you work on this kind of cards they say yes Then when I show up this morning to my appointment, Monday, April 27 at 8 am They told me they don't remember they spoke to me about this car because they don't work on this kind of cars I don't know how you guys going to get respect from Customer if you don't know what you're doing Time is value I will not recommend you to anybody and to everybody looking for a mechanic. Make sure you do your search before you go there. It's really not good for Customer Service

Wilhelm Automotive has been taking care of my daughter's car for a couple of years now. They are…read moreALWAYS helpful, kind, upbeat and professional. The work is ALWAYS done on time or early! Pricing for repair work is very affordable. We've never had a problem, never been disappointed and they are ALWAYS quick to respond with important communication. It is nice to have a reliable place that does business with honesty and integrity. I HIGHLY recommend these guys!

I'm sharing this for anyone going in for services. I called on a Tuesday looking to get a…read morereservation for an oil change. The gentleman said I could just walk it in Friday morning. I then asked about pricing because it had been some time since I'd been to Wilhelm, they did my oil changes about 3 times in the past but the past few times had been booked. The gentleman said $45 and there are also some coupons they can give me. I said GREAT! Thank you. They open at 7:30 so I dropped my kids off to school and made it there at 7:20. Got checked in, handed over my keys and walked home. I get a call shortly later after receiving my car report. I asked about them adding wiper blades that needed replacing. They said it would be $16 for each side. Then he continues to tell me that the price of my oil change for that day was $74.46 as seen on the estimate. I explained I had a sheet from them and that also the gentleman had stated $45. His response, "so you can't afford the windshield wipers today, ok so it'll be $xx. I explained that I had budgeted for the oil change, I'm a widowed mother and a $5-10 difference is what I budget but not a $30 increase. He said I had $11.43 in my rewards account and they would deduct that. It still came to $63.03. Prior to this, I've never had an issue with this company. Always kind service. I felt let down. I think a lot of businesses once they are established find a way to take advantage. Attaching pictures of everything for reference. Just be careful, to me it seemed like a good old bait and switch. They wouldn't honor the oil change special and now they took my rewards as well. I won't be back.