This is my first ever review on anything because I have never had such an unprofessional experience in a business. I brought my car in for an oil change done by the team under Ken Archuleta (service manager) . Prior to this oil change I notified the midas team that the oil pan drain plug hex was pretty stripped. The man behind the counter told me that this was "the best case scenario" and it should be "no problem". This comforted me and i felt good about my choice to go to midas. About a half hour later, a team member told me that they cracked the oil pan because they were wrenching on the bolt too hard. This resulted in ME having to pay for a new oil pan and to be without a car for a day until the part came in. They did not own up to this fault of theirs in the slightest and blamed it on the last person that did an oil change. It wasnt broken when I got here, and it was broken within a half hour after arriving. And now im $500 down by no fault of mine. read more

We got a flat tire in our brand new Audi a week after buying it, and needed to have it repaired quickly. After being told we'd have to wait two days at one shop nearby, we called Jeremy at Midas on Colorado Blvd, who was able to get us in less than an hour before closing. They quickly repaired the tire while we waited, and were super nice throughout the process. Definitely will make this my new neighborhood shop for any car troubles. These guys have the Midas touch! read more

I made an online appointment Sunday afternoon for an oil change Monday at 5pm. Received an email immediately saying I would be contacted within 30 minutes. Never received anything. Called today and was told how very busy they are so that's probably why I didn't get a follow-up. Now, they don't have that time available anymore. I'm going out of town so it was very important that I get in before I leave. Now I have to call around to find another place, during my work hours. I thought I took care of it yesterday. Guess I picked the wrong place. Don't go here if you actually want to make an appointment. read more

The worst experience my family has had in 24 years living, working, paying taxes and being model citizens in this country. After not being allowed to utilize a pre-paid oil change service and required to pay agin anyway, my 66 year old dad said that it wasn't fair that it was happening as he was paying for the service. The guy told him that this is America and that if my dad wanted to complain he can go back to his country. I live in Philadelphia now so I called the store and spoke with a guy name Drew who was professional and handled the situation fine. But I would never recommend going to a shop like this again. read more

These guys were quick to help out with my flat tire! I walked in, told them about the situation, and they hopped to it. In 20 minutes or less I was driving a way with a repaired tire! read more

Today I have a very stressful day my battery die and AAA told me that was my alternator. I drive to Midas and speak with Jeremy he told me that he will check it to get a report from his computer. He give me the report and told me everything is fine . Because I'm a frequent customer I ask him if I owned him something. Just bring me your auto next time to keep fixing it. What a great service know I have peace of mine until next appointment. read more

Although I've been here many times I'm very disappointed that they have an appointment line where they request that you make an appointment and the morning of your scheduled oil change they call to say they are too busy and reschedule via telephone. Fail. Not the first time this has happened. 4 months ago when I went in to have tires rotated they didn't get my hubcap on tightly and it was lost within 24 hours. I should have known to double check, but honestly shouldn't have to. I have lost several oil caps over many years shortly after bringing vehicles here also. A couple of years ago I had extensive work done by them on my van. Just over a year later I had the exact same problem again because it wasn't done quite right. They do take care of the elderly getting them in and out quickly even without appointments. read more

We have gotten several nails in our tires because of all the construction around town. Everyone at this Midas was so helpful. Got us in and out so quickly. Great prices. Great service. read more

We took our car there for an oil change and a brake checkup last month because the rear brakes were noisy. They said the brakes looked great and that it was probably just gravel that was making the noise. I mentioned that I hadn't had the brake pads changed since I bought the car, and they said the pads looked fine. Three weeks later the brakes started screeching and whining, so we took our car to a friend's mechanic, and they showed us that the brake pads were completely worn. We have barely driven this past month. I don't see how they could have possibly done the inspection and not noticed that our car needed new pads. read more

Late Saturday night I noticed my tire was low, by the next morning it was almost flat. So many places are closed on Sundays,but I called Midas and Nico explained that they were swamped with a full schedule but they would try and fit me in. Within 2 hours, Nico had called and said they were able to fix the tire. Nico was professional and very nice. I will go back to this Midas in the future. What great customer service! read more

This place is great. Fast, reliable, affordable and friendly. Service Manager, Jeremy Dickey and his team helped me out on the spot after a bad experience somewhere else that over promised and under delivered. Midas repaired a punctured tire within 30 minutes. I have been here three times now and each experience has been better than the last. Highly recommend. read more

My turn signals weren't working, and it was evident that something needed to be done to get the wiring back in order. Not knowing much about mechanics, I took my car in and was told they would have to do a diagnostic. The diagnostic cost me $100, and another $30 to fix the problem. After speaking with my father about the process he was furious and told me there was no reason to have done the diagnostic - the problem would have been simple enough to fix given the information I provided and the diagnostic they run is just a way to rip people off. Needless to say, I won't be going back to Midas. read more

Don't even allow them to touch your wheels! I took my car in for an oil change and tire rotation. Going in, my wheels had only minimal cosmetic dings. Their techs were so careless and abusive that they allowed the air hose to glance off of my mags making huge gouges, and they stripped the threads on my chromed lug-nuts (which fell apart). In doing a $40 service, they did $400 in damage. (I hate anybody who hurts my car.) read more

This shop rocks!! I have been taking my car here for a few years, because they were the closest place to my old house. After moving, I decided to return because I never got the usual "You're boning me" feeling that I get from every other autoshop I've ever been to. I needed new brakes, and figured I'd better do the oil change. Dennis is the service manager, he is awesome. Fast, efficient, and friendly, always has a great attitude and will take make sure to listen to what you need rather than just grab the key and try to run up the bill. Every time I've taken my car there, the mechanic calls me up, gives me the rundown on what I need, and always makes sure to emphasize what I need now and what I will need at some point in the future (and when that would be), rather than tell me if I drop $800 now I will save $1200 later. So that's what happened Saturday, they had my car for a bout 4 hours, which was pretty quick considering the amount of customers they had. I was, as usual, very happy. But here's the best part: Today, 5 days later, Dennis calls to thank me for my business and to make sure that everything on the car is working well! When's the last time someone thought to treat a customer like that?! Even without the honesty and good prices and discounts they always have, that alone is enough for me to keep taking every car I ever own to them. Way to go, MIdas! You may be one of the last true bastions of customer service left in this rude and selfish society! read more

Bad mechanics and even worse customer service. I bought new tires and had my Cat replaced by these mechanics. They returned my car with my engine light still on and a leak in the exhaust system. They needed to order "stock" parts for my pathfinder. After six weeks of waiting and trying to contact them multiple times, Joe told me they had already called me back and returned my parts. I asked to speak to the manager, Heather, who had never returned my call after telling me she was looking into the parts on multiple occasions. Frustrated, I went to the Nissan dealership and they diagnosed and fixed my exhaust before noon the same day. I strongly believe I was being scammed and disrespected playing phone tag. Stay away from here for anything more complicated than an oil change and a cup of bad coffee. read more

Went there on a Sunday morning with a screw in one of my tires. I was told by the person at the front desk it would be at least an hour before my car was even looked at and most likely 30+ minutes after that to fix the tire. I asked if I could set an appointment, drive my vehicle a short distance because it was definitely drive-able and then return in 1.5 hrs. I was told my vehicle would be placed back in line and would wait in the order it was received in. Then he told me they only have two technicians working on Sundays (even though they know they're one of the only places open on Sundays).... I view this as a missed opportunity. The person at the front desk could not have moved any slower. Seriously, he was in NOOO hurry with me or anyone else. Years later, the technician came out to talk to me. I had walked across the street to do some shopping. The tech said he found nothing in my tire....but he DID find a very large screw in another tire and it was leaking like crazy. (He had been looking at the wrong tire completely. He even took the wrong tire off the vehicle to test it before he read the lead sheet which clearly indicated which tire, which side of the vehicle, etc.) The technician then asked me if I wanted him to fix the leak. Um...nope...just wanted to see if you could find the screw in the tire and then I was planning on driving off with a complete flat. Thanks! "Yes", I said to the tech, "yes, I would like you to fix the flat tire that I came in here for you to fix". Hard to find good help these days, apparently. UGH. read more

I recently had my entire exhaust system replaced here. It was done for nearly half the price the dealership quoted me, which was such a relief. The owner was also extremely nice, and gave me a ride back to my apartment while my car was getting fixed. I was really happy with the service that I received here, and the customer service was outstanding. I would definitely recommend 10/10. read more

I've been taking my car here for the past few years. I get oil changes and they do everything that needs to be done, in a very timely fashion. My windshield wiper fluid tank or a tube was broken so they figured out what was wrong and fixed it. But the fluid kept leaking after so I brought it in again a few months later and they found the real problem, fixed it up and no charge! I've been missing a hubcap cover for some time now and they told me they randomly had one lying around and it put on my tire. I thought that was so cool! They do a great job and I'll keep going back. They're really nice and very honest guys. read more

I went in because I had a squeak coming from my wheels. They told me they thought it was the gear box and they wanted to replace it. $550 later, the squeak was still there and they broke off my front fog light and didn't even bother telling me. I caught Ben lying to me about test driving my vehicle and he then later said, "Well, they're supposed to so I'm sure they did." They ended up just gluing my fog light back on. When I demanded he get a new part, he said he'd call me but never did. Then my fog light fell off again 4 days later and I'm just going to have to replace it myself. And the original problem never got solved. Thanks Midas for keeping the standard at mechanics low. P.S. It's been over a month since this happened... now I've been having fraudulent charges on my account from automotive shops in England. I'm guessing it's probably from Ben and his shady practices. No way to be certain but it only started happening right after this incident occurred. STAY AWAY FROM THIS PLACE AT ALL COSTS. read more

If you don't know anything about cars, like me, don't go here. I had my car towed to Midas the other day because of a flat tire and I didn't have a spare. I thought maybe I could just have the tire repaired. The guy was friendly enough but told me it was a type of tire that couldn't be repaired and would be 288 dollars to replace. He wanted a deposit immediately. I said I would have to think about it and went to Big O tires the next day. They recommend a different tire that could possible be repaired if something happened to it, and they were able to do everything for 118. read more

I highly recommend this place! The manager Jeremy is great! They were able to fit me in last minute for a tire repair. Even though they were busy, I still got out pretty quick! Thanks guys! Will definitely bring my business here!! read more

Jeremy was vastly helpful in ensuring all my question and inquiries were answered. The guy was open transparent about car issues without facetiously trying to empty my bank account. This is what car service is about, and I would highly recommend any local in the denver area to come here and ask for Jeremy read more

Do not bring your car here. It took them THREE tries to put my summer tires on correctly so obviously I was without my car for over a week over what should have been a simply tire change. They blamed their incompetence on my tires as if their problem was mine. Once my car was finally done I went to pick it up when they were closing and they said it was too much of an inconvenience to get it from the garage because they had to move other car to get mine out. So I had to come back AGAIN to get my back the next day and I was without a car another day. Very poor customer service. Winter is now approaching so I decided to take my car to my good old standby mechanic (that's out of the way for me but at least I know I will get good customer service and my tires will be put on correctly the first time) and they just informed me that my summer tires that Midas put on are absolutely not coming off and my wheels have serious damage from stripping. Keep in mind that this mechanic is top of the line and very honest which is why I'm a loyal customer. I decided to go to Midas because they were right across the street from my work so I could just drop my car off at lunch and walk over after work and pick it up. What a mistake. Just take the advice and take your car and business elsewhere. Update: new manager is much better! They came and picked my car up to make things right. Very impressed that they went out of their way to help. Thanks guys. read more

Today my car broke down on a busy Denver Street and I didn't know what to do. The nearest garage was Midas. I called them and they quickly and easily performed extensive servicing on my car. Of course, I checked their work, and had my friend, a mechanic, check their work. Not only did they supply me with the exact parts that I was told to ask for, but they did the highest quality work possible, and I got a wonderful deal. I've been using Midas for decades and am simply thrilled to know that no matter where I am, Midas always comes through for me. Thank you Midas. You always exceed my expectations. In today's environment, it's good to know that you can always depend on Midas. read more

Very helpful, friendly and skilled guys! I came in with a flat spare tire that I also drove on for awhile. Fixed, and washed too! Highly recommended. Ahmed is your guy! read more

Today, we rolled into Midas on a flat tire. We're super broke and needed the car tonight, and we had already arrived around 4pm and they closed at 6. We thought for sure that they were going to tell us that we had to wait till tomorrow to get a new tire. We were pleasantly surprised! Tony helped us well beyond his call of duty. He called a tire delivery man that was on his way to the shop immediately to add our tire to the order, and got us an economy tire that we could afford in about the time it took us to eat lunch across the street. In short, Tony and the rest of the Midas crew really saved us today. Thank you guys so much! Put a little faith back in humanity for me today :) read more

These guys are such amazing humans!! They always have been so friendly and professional and willing to help me out with whatever I need. Jeremy was so awesome in helping us fix our belt really quickly and effectively. I am so glad I found these guys. I will be sending everyone I know here! There is something to be said about great customer service and hospitality. #thankfulforamazinghumans read more

An essential rod of the clutch of my 2000 Honda Civic broke on the evening of Friday 6th November, about six blocks north of the South Colorado Midas shop. Saturday morning, my wife and I pushed it down Colorado Blvd like a pair of hoosiers :) Saturday afternoon, it was repaired for $379. Shane and Brian were prompt and professional, and showed me the broken part so as to explain the repair. 20180430 Update: The aforementioned car burned-out a distributor wire on a Monday morning, and I babyed it across town to the very same shop. Five hours and $550 later (includes $120 diagnostics), my distributor cap, wires, plugs, and rotor are replaced, with tune-up. Nobody likes auto repairs, expected or otherwise, but the bitter pill is easier to swallow if you trust the shop. read more

Worked with me to repair my car in a timely matter. Months after my car was repaired it was still having issues. The manager called me up and personally took care of the issue for me. I will definitely go back for future work on the car. read more

I have had THE best experience with this location in particular. I have been coming here for years and have not had one bad experience. Kevin, Tony and Jeff (in particular) are amazing! They're very knowledgeable, walk you through everything and make you feel taken care of. I highly recommend this location to anyone looking for efficient service, quality staff and an overall great experience! read more

I have never written a review before (or maybe once) and I don't plan to again unless I have an experience like I did at Midas today. Found a nail/screw in my wife's tire and the tire was leaking and I was afraid it was going to go flat and need a tow or spare. Called around and the fellas at Midas said to bring it in - no reservation needed. They fixed/patched the tire in under 30 minutes and didn't charge me anything. Plus - they were extremely friendly. Use these guys! Thanks to Ben, Andrew and and Nico for superior service. read more

Slowest oil change ever. I'm up to almost two hours in the freezing waiting room for a conventional oil change WITH an appointment. Definitely not worth the coupon. read more

I took my 2016 wrx in for a oil change. I was quoted 45 minutes it ended up taking over 5 hours due to not having a correct oil filter. Then later on I take my car in for a check at the dealership. And was notified that Midas put the wrong oil in my car and the dealership voided my warranty. After speaking with Midas all they say is the newer ones take 0w20... but mine take 5w30 not the same at all Absolutely worst service I have ever revived. read more

Went here today and got a head light replaced. I was quoted 30 minutes and it was done in maybe 10 minutes. Super fast, friendly, and affordable. read more

Oil changed. Priced about $30 less than most for full synthetic. Dropped it off it was dons about 3 hrs later. They didn't call and try and sell me on a bunch of other stuff like most places try to do. Customer service was a little sub par but they're mechanics not customer service specialists so that shouldn't bother you. I'll use them again. read more

Midas to the rescue today! I had a flat tire due to a huge a$$ bolt and they were able to fit me into their schedule and repair it. So grateful to not need a new tire since I just got the set last summer. Kevin who works in the front office was awesome and helpful throughout the whole process. read more

I'd give 1000 stars if I could! Hands down the best experience I've had period. I've had to learn the hard way that you've got to be very careful where you take your car. I'm extremely happy that I now know who to call anytime I need work done on my car. Nico and the guys at the Midas on colorado & alameda are awesome. Now I know that when I have an issue, it won't be the same stressful situation that it was before I found these guys. I couldn't be more grateful... read more

I'm sorry to have grievances with this location because the staff, in spite of my bad experiences, were actually quite genuine and nice. I got an oil change here one time, years ago. The guy was nice enough to squeeze me in between two other appointments because I showed up at the shop. Months later, while getting my car worked on for other reasons at a completely different company's shop, the mechanic showed me how full the oil was in my car, and told me that such high levels can be dangerous. Seems that the nice mechanic, in rushing me through the oil change, put too much oil in. Years later, I showed up to get new tires (I'll never again buy a high-ticket item such as four new tires, simply after showing up and letting someone talk me into the purchase...). The guy at the counter was super nice and helpful. He even gave me a free alignment with the purchase of four new tires. He even set up the payment so that the payment wouldn't be processed until the next day, when I came back to get the tires installed. I came back, got the tires installed. I thought I was getting a great deal... Unfortunately, there was a new person working the counter that next day. Turns out, that new person was, she admitted, some big fancy tire specialist for the company. As I spoke with her, I could see my car being lowered down from the jack, with the four new tires already installed, I asked her about the tires that I had purchased, and how good they were. She smirked and said, "Well, they're okay." She pointed to some other tires on a diagram on the counter. "These other ones are better." Oh, that made me feel great. I had just dropped $550 and thought that I got the best deal for my money. I wish she had been at the shop the day before! read more

I had scheduled appointments at other Midas on line. When I arived to these appointments I was told that they did not get the appointment on line and could not get me in for my oil change. I had shown them that I got the email that said I had an appointment. I have to say a Big Thank you to Tony the manager at this Midas that got me in for my oil change and was very helpful, understanding and listened to what I had to say. Thank you again to Tony and his crew! Thank you read more

I needed a sensor looked at so I called Midas on Friday. They set me up for an appointment at 1:00 on Saturday. After over an hour and a half wait, and the car hadn't even been pulled in to the bay, I told them I'd just leave it and they said they'd call me later. No phone call. I call back to check in Sunday and they said the car hasn't been looked at, even though I had an appointment, and they had no one in to look at it so it would be at least until Monday. They lack communication and were seeing walk ins before my scheduled appointment. Extremely disappointed since this is in our neighborhood but we will not be coming back. read more