I gave them my insurance card before the appointment. After receiving a $400 bill, THAT'S when…read morethey informed me they were not in network. Couldn't I have been told me that before proceeding with the checkup?

Looking for a new dentist, I went to RLJ. It was difficult to tell him what I wanted done, but…read moreinstead he told me that he wanted to crown 2 teeth that were not hurting. He did the one and I ended up having my gums cut up by the drill. I ended up getting an infection that he had to order antibiotics and painkillers to get me any relief. The tooth that I wanted to be first priority was at the bottom of his list. I now have a broken front tooth that could have been prevented.

I had a lot of cavities to fill, and the Artistic Smiles team and Dr Nguyen worked with me to…read moreimplement a flexible pay-as-I-go schedule that was modified as necessary according to how much work I could afford at a time. I love that I wasn't locked into committing to more work than I could pay for, but I was still able to commit to and complete my treatment plan at my own pace. The pricing was always explained upfront and very transparently. I felt in control and most of all I felt fully supported by their care for my dental health, and I didn't feel any pressure or stress about affording it. What started out as an intimidating amount of fillings was completed incrementally in affordable steps. I highly recommend Artistic Smiles to everyone!

From the owner: Dr. McConnell and her team enjoy delivering family dental care. From same day crowns to teeth…read morestraightening to whitening. 25 years of experience providing a wide range of services starting at age 1 to 101 +. We offer dental implants, cleanings, fillings, teeth whitening, dentures, partials, wireless braces, and veneers.

If you're considering this place, turn around and run FAST! After a very aggressive cleaning my…read moreinstincts told me to go elsewhere. I didn't listen and had 4 cavities filled on left side upper and lower last two. She doesn't believe in technology, digital exrays ( still used cardboard) nor sonogram which was used on me in CA by very reputable dentists. My front 11 are crowns and had surgery first. I never experienced the pain I did here. She's rough and aggressive and I felt like I was drowning in my own saliva. After returning home I found my night guard didn't fit. She knew I had one, as she cleaned it. So she had me come in Wed and proceeded to grind down the fillings on the upper with NO NUMBING. I had to hold my hand up so the assistant could tell her I was in pain. She went through grinding and pulling my lip which had bruises and even caused my lip to crack. I finally said its not fitting cause you are grinding down the surface and not the sides. She did some procedures with a green goupe that she really didn't want to do. I had tears rolling down my cheeks cause the pain was INTENSE and I have a high pain threshold and have been through a lot in 30 years, but nothing like this. I finally said could enough, this is like torture. I went out to the car where my husband was waiting and started bawling. In 30 years I've never had anyone so unskilled and rough. The way she pulled on my lip and cheek to grind that back tooth. Here's the kicker....my night guard still doesn't fit and today 5 wks later is still SO SENSITIVE to hot and cold and I can't chew or bite on that side. She needs to retire and personally I don't want to know what side of politics you're on when I'm in your chair. And she repeats the same story over 3x about nonsensical stuff like why she's got TMJ over "chips and salsa" while I'm sitting with a locked open jaw, followed by a nervous laugh. Really suprised she hasn't been turned into the wis state board of dentistry. -F she has no awareness of the pain her patients are experiencing. And again I've had oral surgery, root canals and probably 15 crowns in my mouth and nothing has ever been like this experience. BOTTOM LINE, run fast unless you like pain. Thought I did my homework on her until after this. I've seen some scathing reviews on Anne Siegrist. Too bad I have to put any star.

Dr. Siegrist and her staff are kind, cheerful, friendly, and put you at ease. She is especially…read moreknowledgable, skilled and gentle. You will receive compassionate and excellent care. We were new to the area, and I had a dental emergency, and she was able to get me right in, evaluate the problem and make a repair, quickly and painlessly. I would recommend Dr. Siegrist and her staff for everyone.

They cancelled my appointment and then said they couldn't reschedule me for 6+ months…read more The receptionist I spoke to was rude and unprofessional. I've never missed or been late for an appointment and schedule 6 months in advance.

If i could give zero stars i would!! First, I've only been going there for 1.5 months (4 visits)…read morewhen i went their first time, i was given a form for referrals and if referral came there you'd get a 50$ gift card.. nothing else as told to me as far as rules of gift cards. My first visit was very uncomfortable, the assistant didn't know how to take a blood pressure, so it hurt when she did it over and over again and when i simply asked her if she knew how to take them she got very offended and said yes we were trained.. i told her i could do it if she wanted.. from there on out every time i went in she had a horrible attitude towards me even tried to tell me once how i should take my antibiotics etc.. like seriously that's none of her business and it was a preventative. She is very very unprofessional, rude, and just not a good fit for working with ppl. After the first visit, i got a call that my gift card would be in the mail.. 2 weeks, no gift card. I called and then was told my husband/referral, needed to pay his bill first then I'd get it but after explaining, 1. I wasn't told anything about that, only that i would get the gift card for the referral 2. Our insurance covered everything so there was no bill 3. Then i was told they would have it for me my next visit. Next visit, the assistant was rude, and no gift card. Was told they were out and would get more on that Friday. Then i had an emergency tooth pain that i was dealing with for awhile and it got worse.. i went in to get it pulled, the assistant was overly nice so clearly she was talked to but her niceness was dramatic almost insulting. As Dr was trying to drill a hole in my tooth it caused a severe pain that radiated through my body and caused me to go into an anxiety attack (never happened before) which i jerked and Dr got irrated with me even tho it was a natural human response with such great pain. I ended up having to go to a oral surgeon that day to get it taken care of... and again NO gift card even though the office manager, Rachel promised me twice i would have it... i once again called and left a message about how disappointed i was and if they were going to make things right to please call me.. No call!! This is how they run their office.. UNPROFESSIONAL NO INTEGRITY NO ACCOUNTABILITY... i was looking forward to going here for a very long time and now i wish i never did!! The only ppl who were nice and professional was Stephanie and Julie. I would not recommend them after all the issues with them during my very short time going there.

I have never experienced this level of empathy and care. From Debbie, who answered the phone every…read moretime I called, through Dr. Nate, who worked hard to get me options that worked for me at prices I could afford and made sure to schedule me in so that I would not have to deal with the pain any longer than I absolutely had to, this group of people has amazed me with every interaction. I will be a customer for life. I appreciate all of you!

The whole team is great! Friendly, and thorough. Make you feel comfortable. Even when your kids…read moreare nervous they do a great job making them feel safe and calm. Prices are not bad. Atmosphere is excellent and calming with a great view of wilderness and water views. Just not your typical dental office atmosphere. And everyone is friendly a polite.

We switched to Dentistry by Design about 4 years ago. Compared to our previous dental experiences…read morethis is by far the best place. They provide great customer service. The staff is great! Both dentists are caring, efficient, well trained and competent. The office is updated with current technology. Reminders via texting and e mails are great. The office sends a survey you via e mail after every office visit. You never feel pressured from a financial standpoint and ALL dental options are explained in detail

I have been going to Dentistry By Design since I can remember and they've been nothing but…read morewonderful! From the moment you walk in the door, you're greeted with the happiest/friendliest staff! The hygienists are gentle and listen! The actual dentist(s) listen to you too! I would highly recommend these wonderful people/business to anyone I know. Hands down the best!!!!

Dr. Masak is the best dentist that I have ever met in my entire life ! He is the only dentist that…read moreI trust to work on my teeth. He is very good at listening and answering all of your questions. I like the amount of time he spends explaining everything in great detail, and he has an awesome sense of humor as well. His office staff are extremely friendly too.

I've seen a few dentists in my 40 years for emergency visits, Never have I had a dentist that I saw…read moremore than once. I found Dr. Masak and I'm keeping him! This guy and his awesome staff know what they are doing I waited too long to find him so I had to have a complete extraction that I wasn't looking forward to, But his team was very educational & professional yet still had a great sense of humor. PAINLESS!!

My family used to get dental services here for a few years. Mostly good and cordial. Here's the…read moreproblem. They told me my insurance would no longer be accepted last year. I moved to a different practice. It was a lie. Someone from my office with the same insurance company and coverage told me they love our insurance because it pays for all services; the exact opposite they told me. I understand that people have the right to refuse a service, but to lie about it feels UTTERLY unprofessional and very disappointing. We didn't do anything to deserve this treatment. I feel like they discriminated against my origin and skin color. We're living strange times for sure. Also for those who are wondering, no, we weren't admonished or called out for any reason or misbehavior. I wish they would have been honest and said they didn't want our business. And if you're in the same situation please know what they did is illegal: https://docs.legis.wisconsin.gov/code/admin_code/dhs/101/106/02/9/c/3

Brought my 4yr old son in and they were very accommodating to us. They made him feel very…read morecomfortable and I was able to be by him the whole time. The dentist was very gentle and patient. Did great with my little one an made quite the impression, considering my little man is asking to go back. Yeah my FOUR year old wants to go back. The dental hygienist were great as well, showering us with hospitality. Brown FAMILY dentistry should be all that's said when it comes to teeth repairs. Oh, not to mention the new office is very modern and exceptionally clean.

I needed a root canal and I was having an issue with scheduling at my "usual" Endo Office so I…read moreasked my dentist for an other recommendation. Really happy I did! I have been very happy with Valley Endodontics and Dr White from the get go! First of all scheduling. Got in rather quickly for a consult and after talking with him about my issues (cancelations and 2 month re-bookings) at my former office he agreed that I've waited long enough and schedulered my for my procedure in days... not months! Dr White was awesome. Explained everything including options very clearly. His chair side manner was great.... And absolutely no pain!!! No one wants a root canal, but if you have to have one, Dr White is a great choice!