1. Valley Endodontics

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Appleton, WI

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Valley Endodontics

5.0 (2 reviews)

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2 years ago

Helpful 24
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5 months ago

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North Appleton Dentistry - sedation dentistry

North Appleton Dentistry

2.0(4 reviews)
3.8 mi

Dr Nelson is the best dentist in this area hands down! He is knowledgeable, passionate and truly…read morecares for his patients

I had a very positive experience with North Appleton Dentistry in the beginning. Both providers I…read moresaw were professional, and my hygienist was absolutely wonderful--kind, thorough, and someone I genuinely looked forward to seeing at appointments. Unfortunately, things took a sharp turn when I began advocating for myself and asking questions about a filling that failed in less than two years, resulting in the need for a crown. I simply wanted to better understand what happened and discuss it further with the dentist. Instead of that conversation, I received a call from the office manager. The interaction was disappointing, to say the least. What should have been a professional discussion became rude, defensive, and unnecessarily confrontational. I was even accused of being disrespectful simply for asking questions and expressing concern about the situation. As a patient, I believe it's completely reasonable to ask about dental work--especially when something fails unexpectedly. A medical provider should be willing to have those conversations openly and respectfully. To make matters worse, I've since been notified of a certified letter from their office, I'm sure "firing" me as a patient. I'm refusing it and moving on. Rather than feeling supported as a patient, I now feel dismissed and uncomfortable. This has been incredibly disappointing given how happy I initially was with their care. I respected their expertise and felt confident in their services--until I asked questions. That shift raises serious concerns for me about how patient concerns are handled. I expected better communication, professionalism, and accountability. Do better.

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Valley Endodontics - endodontists - Updated November 2026

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