Just to start out with my main point here: I honestly can't recommend this dentist's office enough.
I've been going to see Dr. Hanneman for about a year now, at the recommendation of my doctor (Robert Devermann, also highly recommended, by the way). I went into the whole thing very apprehensive, having been one of those people who hadn't seen a dentist in a good decade or so.
And it wasn't pretty. I needed a lot of work, some of which had to be outsourced to specialists in the area (shoutouts here to Dr. Schroeder at Riverside Endodontics and Dr. Ridenour at Winnebago Oral Surgery -- both excellent).
What I'm trying to drive home is that none of this was smooth sailing for me, but Dr. Hanneman and the entire staff at Hanneman & Dustrude were all so kind, skilled, efficient, and helpful every step of the way that it honestly wasn't a bad experience overall. Plus, alleviation of the anxiety that comes with fearing for your oral health while being too scared to go see someone has taken a weight off my shoulders that's truly felt every day.
The staff there works with your insurance and helps make it clear to you what's going to be covered and what you'll be required to pay. They're also always so nice when you call -- whether you've got a symptom you're worried about or want to check on an upcoming appointment time, they're always genuinely friendly, and it really makes a difference.
The hygienists and assistants are so wonderful as well. You get the impression everyone there honestly enjoys their job and takes pride in giving great care to patients. I can feel that every time I visit (and I've visited quite a few times for just one year!)
Oh, and they always let you watch TV (with sound via headphones) during a procedure so you can distract yourself or zone out -- you even get to hold the remote!
Whether you're looking to switch from your current provider or finally buckling up to visit a dentist after some years away, I wholeheartedly recommend Hanneman & Dustrude. read more