I don't have dental insurance, so after calling around town for prices (ranging from kinda high to…read morejust plain nuts), I ended up taking Glacier's $75 new patient special, which covers a cleaning, x-rays, exam -- the works. So here's the deal. They are super friendly here. Almost over the top friendly. When I arrived, they offered me something to drink, gave me a tour (I was a little confused about that part, let me tell you!), and, when I was taken to an exam room, they handed me a little gift bag with a Glacier Dental-branded insulated cup (which I've totally been using...), at which point I started looking around for the "Punk'd" cameras. But I think it's actually genuine! They were happy to discuss my concerns about x-rays (too much orthodontia as a teenager), assured me that my teeth looked great, and explained everything they were doing. The front desk wanted to take my picture for my file (wait, is this a plastic surgery clinic?), but accepted my "No" the first time without any drama. I only have two quibbles: First, the appointment took something like an hour and a half, which seems kind of long -- between the x-rays, exam, and cleaning, I did get a little antsy. However, I'm assuming that it was because it was a first appointment, so hopefully subsequent cleanings will be shorter. Second, when the hygienist recommended a fluoride treatment, it was a little like fending off offers of product from a hairdresser. I'm self-pay (not that fluoride would be covered under insurance anyway), so I wasn't really interested in spending any extra money regardless of how beneficial it might be. Overall, it was a good "new dentist" visit (and believe me, I've had about 6 of those in the last decade...). They have a nice referral program, so I'll definitely be recommending them to others, and I'm happy to go back for my next cleaning.

Since my first experience at Glacier Dental a bit has changed. It seems that they are very shady…read morewith how they are open with you on pricing. They will send a 1 time only link for bills or for info on your next appointment for security which I understand and appreciate, but it seemed more times than none that I would get the wrong pricings. It seems they care more about getting extensive procedures done than preventative care. I chose to get an extraction which went phenomenal in my opinion, which made me excited for Glacier, but scheduling normal cleaning appointments it seemed like it gradually got lower quality in service. My teeth felt each time overlooked of issues the more cleanings I had. I recommend choosing other than Glacier Dental.

I love Dr. Wihlm's office - which is saying a lot considering it's a dental office....like most…read morepeople I am not a fan of the dentist; however, her office makes getting your teeth cleaned as pleasant as possible. The staff is incredibly nice and welcoming, the waiting room is full of little amenities, the facility is clean and inviting and lastly, they always do a good job. I would definitely recommend them!

They squeezed us in for an emergency appointment after our son had a tooth injury. Dr Ruth very…read moreknowledgable, and suggested conservative treatment which I appreciated. A nice surprise versus the "hard sell" you get from other dentists in town for costly procedures you don't need. Also I called after hours with a worry and was called back by Dr. Wihlm almost immediately and she was able to advise me.

After leaving a review about poor communication from the Oshkosh location, a response was left…read moreasking me to call a number to discuss this issue further. I called the number and was told someone would call me back. That was 2 days ago! I am not sure what happened to RLJ after Dr. Dylan left, but this is not the level of communication I became accustomed to over the past 9 years. Again, the communication from this office is very poor. I got a reschedule message hours before my appointment, after already using PTO. As a patient, I am charged a fee for a late cancelation, yet this office waits until the last minute to reschedule. There is no consideration or respect for the patient's time. Communication is almost non-existent. Customer service is not a high priority. I am very disappointed with the way this practice has gone downhill. Next time you ask someone to call the office to discuss an issue, make the effort to call them back when they do call.

Dr. Fox and her staff are so caring and compassionate. Had to do a crown prep and it was so…read morepainless and fast. Always making sure you are comfortable and doing well. I highly recommend them!

Best dental hygienist here. He is amazing, thorough and caring. You can tell he really cares about…read morehis patients. The doctor and the rest of the staff too.

I used to go to Aspen Dental on one of their free offers for a cleaning and found they have light…read morewhitening, so I purchased it. Really nice, one & done. Since then, I switched over to Integrative Dental Solutions in Peawaukee, WI for extensive almagam filling replacements with porcelain. They offer only tray whitening, so I wanted to go back to Aspen for another whitening. It seems their hygeinists are finding my teeth have higher numbers for gum recession, so they want to do an advanced cleaning. My dental insurance covers up to 40% of certain procedures, but their advanced cleaning is $1500 and they don't have laser treatment which is intermediary to their "advanced cleaning" and preventative for recession and pockets. I've already had 2 exams in April 2026; one in Oshkosh & a free one at IDS because they had to replace a porcelain onlay for me as well. The Oshkosh traditional Dental office billed for my 2nd yrly exam to my dental insurance. (That is how good Integrative Dental Solutions is!) The hygienist in Oshkosh I sought a cleaning from used an automatic cleaning tool which I could not tolerate, so that was out. I spent about an hour with the scheduler discussing all of that, he said to send documentation of my cleaning at IDS and that should be ok per the dentist. I had scheduled as a new patient online thinking it would be an easy fix once I was there to adjust that, my last visit when they gave me an exam without the exrays. So I sent everything email. However, I had to change my appt and then a different woman scheduler said I must have a third exam anyway for the Aspen Dental Dentist to keep his license, okay, fine I'll pay that out of pocket. I like their whitening technique there. Then I thought of what they all do at an exam and asked if I would still need their advanced cleaning, the woman this time said, yes, if they find the numbers of recession need that! Then I'd also need to make a new appointment for the whitening. That's funny, I thought this was all cleared up by sending documentation I just had a cleaning. Apparently I'm past the two year limit to be considered as a current patient by just a few days now. Who knows what that means? Apparently they do not accept documentation from other dental offices on the status of a patient's dental health. I'll never have an advanced cleaning my insurance won't cover 40% when it's for a borderline evaluation! So I guess that means I will not be paying Aspen $400 for their whitening service, no matter how much I prefer it. If you are days out from their 1 yr policy, there is no leniency, even if it is partially their fault, even if you JUST HAD a cleaning & exam elsewhere! I was told fom one scheduler it is 2 yrs a few days ago and now it is 1 yr! Not only that, they billed me for a panaramic ex-ray that I never had. They won't send verification otherwise to my insurance on that, which means for the remainder of the 5 yrs my insurance covers, I have to pay out of pocket for another one. My dental insurance company said the only one that can remove a billing is the dental office. I'm wondering how many other patients this happens to! This basically ties me to Aspen Dental to pay more for a higher level of cleaning that no other dentist says I need, just so I can purchase their whitening. I do not believe it is because Aspen Dental is more thorough than the 2 other dentists who just did an exam and cleaningI Spent hours of my valuable time to schedule a whitening appointment for nothing. Do better!

The ladies atohist location excellent! Briana the hygienist was the best most helpful lady l ever…read moremeet.

Hands down one of the best dentists that I have ever been to. I hate the dentist and was worried…read moreabout it for a while since I knew I needed work done. It was a fantastic experience from the moment I walked it. Everyone was extremely professional. One of the main reasons I hate the dentist is the judgement for not taking care of your teeth. This is a completely judgement free dentist. They do give it to you straight Tell you how to correct it, but don't make you feel bad for it. They were quick and courteous the entire time. The cleaning process was great and you get a free goodie bag to take care of your teeth at home.

Extremely rude and nasty receptionist CAROL hung up on me. Every time I call she has a nasty…read moreattitude. Completely unwilling to help me. I just wanted to help my grandma write a Christmas card and she refused to give me the correct SPELLING of the doctors name. Thats ALL I called for. She snapped at me and said she won't give me any info and hung up the phone. What kind of "customer service" is that??? My grandma likes the doctor but will NOT be back as long as Carol is there.

I found Dr. Ryan after having issues with another dentist in Oshkosh. I have to say I am SO happy…read moreto have found Dr. Ryan. He is so kind and explains why he is recommending the plan he is. I had a few different things I needed done including fillings, crowns and partials. His secretary, Carol, worked with me to maximize my insurance benefits over 2 years so for everything I had to pay hardly anything out of pocket. When everything was done Dr. Ryan and his staff sent me flowers. He truly appreciates his patients and wants to work with you for the best options in your budget. He has a patient for life!!

Let me start out by saying I am so grateful for the services provided by this clinic. I've had…read morefantastic service from the male dentist in the Oshkosh office (who has since left). I was happy, excited and thankful for the opportunity to have my teeth cleaned, until this: Christine, the hygienist, called my name in the waiting room. No smile or "hello" from her as I walked through the door. She led me down the hallway to her area, and then extended her arm, and gestured for me to sit in the chair. No words spoken yet. I'm feeling dread. Once I was seated, she started grilling me about what the dentist told me when I saw her a few days ago, referring to teeth by their number. She asked me what I planned on doing about tooth 20. What kind of question is that? For a second time I had to remind her I didn't know to which tooth she was referring, and asked her what she meant (since I just had a cavity removed and the tooth filled). She snapped at me because I hesitated when "trying" to answer her vague questions. It was a most frustratingly bizarre conversation. I almost got up and walked out, but I really wanted this teeth cleaning and some feedback on my gum health. Shocking she actually tells me that she's going to lay me back. Then she sloppily slapped the protective glasses on me, which I found to be a very discourteous and controlling thing to do, since I am perfectly capable of doing this for myself. Next she started complaining to the hygienist in the next area, saying something about wishing someone would do (a specific task) for her once in a while since there are two people currently doing nothing. It was as if she was so over-worked having to clean my teeth while others had down time. She briefly continued to complain about that, at all times, there are two people with "nothing to do" and then mumbled about how the office is managed. I'm still waiting as she's taking forever to read what's on the computer screen. Finally, she starts working on my teeth and immediately says, "I see that you were diagnosed with (naming the specific gynecological condition she saw in my chart)". I didn't comprehend what she was talking about at first because I couldn't wrap my mind about what she was saying. Is she really talking to me about a gynecological diagnosis? I thought how incredibly unprofessional and stupid of her to be saying what I think I'm hearing, not to mention the fact that I hadn't yet received these lab results from my gynecologist. (My doctor called me with the lab results when I arrived home after my teeth cleaning to inform me I had an auto-immune disease.) Christine was gleeful and laughing, so excited to have found someone diagnosed with what she, also, had. She told me about her gynecological issues, and asking me more very personal questions, saying things I won't repeat here. This continued throughout the cleaning. Three times she said laughingly, "I hope this doesn't offend you" not really caring if I was offended or not; she never shut. I just wanted my teeth cleaned. Unfortunately, I knew I wasn't getting a thorough cleaning because she wasn't focused, and she scraped just a few of my teeth, assuming I wouldn't know better. But, she did scratch the inside of my cheek with a tool, and laughingly said, "Oops, I didn't mean to do that" and kept right on talking. She then applied something to my teeth without warning. When I asked her what she just put on my teeth, she replied, "Oh, I'm sorry I should have told you what I was doing but I was too busy talking about myself (laughing)". I would have declined the fluoride treatment if given a choice. When she walked me back to the waiting room she said, so everyone could hear, "If there's a bump there again -- don't pop it!" The good news is she is no longer employed here.

We saw Dr. Bell at Dental Design Studios for many years (and always had a wonder experience), but…read moresince his retirement, our experience has gone "downhill" dramatically. Though the hygienist was great, our overall experience consisted of very poor customer service & pressure to do unnecessary & expensive "preventative" crowns & fillings.

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