I don't have dental insurance, so after calling around town for prices (ranging from kinda high to…read morejust plain nuts), I ended up taking Glacier's $75 new patient special, which covers a cleaning, x-rays, exam -- the works. So here's the deal. They are super friendly here. Almost over the top friendly. When I arrived, they offered me something to drink, gave me a tour (I was a little confused about that part, let me tell you!), and, when I was taken to an exam room, they handed me a little gift bag with a Glacier Dental-branded insulated cup (which I've totally been using...), at which point I started looking around for the "Punk'd" cameras. But I think it's actually genuine! They were happy to discuss my concerns about x-rays (too much orthodontia as a teenager), assured me that my teeth looked great, and explained everything they were doing. The front desk wanted to take my picture for my file (wait, is this a plastic surgery clinic?), but accepted my "No" the first time without any drama. I only have two quibbles: First, the appointment took something like an hour and a half, which seems kind of long -- between the x-rays, exam, and cleaning, I did get a little antsy. However, I'm assuming that it was because it was a first appointment, so hopefully subsequent cleanings will be shorter. Second, when the hygienist recommended a fluoride treatment, it was a little like fending off offers of product from a hairdresser. I'm self-pay (not that fluoride would be covered under insurance anyway), so I wasn't really interested in spending any extra money regardless of how beneficial it might be. Overall, it was a good "new dentist" visit (and believe me, I've had about 6 of those in the last decade...). They have a nice referral program, so I'll definitely be recommending them to others, and I'm happy to go back for my next cleaning.

This place will SCAM you!! Was told my insurance was in network when making my first appointment…read moreand it WAS NOT! They will do things without understanding and explaining the cost ramifications to YOU!! WOULD NOT RECOMMEND!!

I love Dr. Wihlm's office - which is saying a lot considering it's a dental office....like most…read morepeople I am not a fan of the dentist; however, her office makes getting your teeth cleaned as pleasant as possible. The staff is incredibly nice and welcoming, the waiting room is full of little amenities, the facility is clean and inviting and lastly, they always do a good job. I would definitely recommend them!

They squeezed us in for an emergency appointment after our son had a tooth injury. Dr Ruth very…read moreknowledgable, and suggested conservative treatment which I appreciated. A nice surprise versus the "hard sell" you get from other dentists in town for costly procedures you don't need. Also I called after hours with a worry and was called back by Dr. Wihlm almost immediately and she was able to advise me.

Dr. Fox and her staff are so caring and compassionate. Had to do a crown prep and it was so…read morepainless and fast. Always making sure you are comfortable and doing well. I highly recommend them!

I felt everything they were doing. I was in pain and the assistant could not understand why it was…read morehurting me. They did not ask if they could do the work, they took it upon themselves to decide to do it and then bill me for things that were not covered by insurance. Just make sure you ask questions and for numbing if they are to do any work other than a simple cleaning. My experience was not good, but you can choose for yourself. I am just informing you of my experience.

Horrible bedside manner. I went in expecting I would need a few fillings. The Dr comes in and…read moresits down, puts up my x-rays and says "Yup. this is a full extraction." HUH?!? I didn't even know what he was talking about!! There was No lead-in. No break it to her gently that we want to pull 19 teeth out of her mouth. I was floored. I thought they were trying to rip me off, so I said I'd think about it and went out to my car and cried. I had no idea. I talked to some friends and checked around and wound up going to Aspen Dental and had it all done gently and respectfully - the extractions and the explanations.

Dr. Leeman and his staff are exceptional! He listens to your concerns, and treats you like family…read more Everyone at the office is extremely welcoming and kind. Can't recommend Oshkosh Smiles enough!

The ladies atohist location excellent! Briana the hygienist was the best most helpful lady l ever…read moremeet.

Hands down one of the best dentists that I have ever been to. I hate the dentist and was worried…read moreabout it for a while since I knew I needed work done. It was a fantastic experience from the moment I walked it. Everyone was extremely professional. One of the main reasons I hate the dentist is the judgement for not taking care of your teeth. This is a completely judgement free dentist. They do give it to you straight Tell you how to correct it, but don't make you feel bad for it. They were quick and courteous the entire time. The cleaning process was great and you get a free goodie bag to take care of your teeth at home.

Dr. Ryan did the prep work on my tooth for a crown. At one point, Dr. Ryan decided to take a break…read morefrom finishing the prep work on my tooth to call a buddy to get a tee time for their golf game! As a result of this distraction, it left me wondering about the quality of the dental work because a couple months later, decay was found on the tooth underneath my new crown, as my new dentist showed me x-rays revealing the decay, which now has to be totally replaced along with the prep work! I'm now out a total of $1624.00! I sent Dr. Ryan a letter expressing my frustration After a couple weeks, Dr. Ryan phoned me & explained, in great detail, from a dentist?s standpoint, what the problem was. The decay underneath my new crown was not Dr. Ryan?s fault. The dentist who put the new crown on apparently did not fit the crown properly. I give Dr. Ryan a lot of credit for reaching out to me in a professional & courteous manner to explain the situation in detail to my satisfaction.

Extremely rude and nasty receptionist CAROL hung up on me. Every time I call she has a nasty…read moreattitude. Completely unwilling to help me. I just wanted to help my grandma write a Christmas card and she refused to give me the correct SPELLING of the doctors name. Thats ALL I called for. She snapped at me and said she won't give me any info and hung up the phone. What kind of "customer service" is that??? My grandma likes the doctor but will NOT be back as long as Carol is there.

Let me start out by saying I am so grateful for the services provided by this clinic. I've had…read morefantastic service from the male dentist in the Oshkosh office (who has since left). I was happy, excited and thankful for the opportunity to have my teeth cleaned, until this: Christine, the hygienist, called my name in the waiting room. No smile or "hello" from her as I walked through the door. She led me down the hallway to her area, and then extended her arm, and gestured for me to sit in the chair. No words spoken yet. I'm feeling dread. Once I was seated, she started grilling me about what the dentist told me when I saw her a few days ago, referring to teeth by their number. She asked me what I planned on doing about tooth 20. What kind of question is that? For a second time I had to remind her I didn't know to which tooth she was referring, and asked her what she meant (since I just had a cavity removed and the tooth filled). She snapped at me because I hesitated when "trying" to answer her vague questions. It was a most frustratingly bizarre conversation. I almost got up and walked out, but I really wanted this teeth cleaning and some feedback on my gum health. Shocking she actually tells me that she's going to lay me back. Then she sloppily slapped the protective glasses on me, which I found to be a very discourteous and controlling thing to do, since I am perfectly capable of doing this for myself. Next she started complaining to the hygienist in the next area, saying something about wishing someone would do (a specific task) for her once in a while since there are two people currently doing nothing. It was as if she was so over-worked having to clean my teeth while others had down time. She briefly continued to complain about that, at all times, there are two people with "nothing to do" and then mumbled about how the office is managed. I'm still waiting as she's taking forever to read what's on the computer screen. Finally, she starts working on my teeth and immediately says, "I see that you were diagnosed with (naming the specific gynecological condition she saw in my chart)". I didn't comprehend what she was talking about at first because I couldn't wrap my mind about what she was saying. Is she really talking to me about a gynecological diagnosis? I thought how incredibly unprofessional and stupid of her to be saying what I think I'm hearing, not to mention the fact that I hadn't yet received these lab results from my gynecologist. (My doctor called me with the lab results when I arrived home after my teeth cleaning to inform me I had an auto-immune disease.) Christine was gleeful and laughing, so excited to have found someone diagnosed with what she, also, had. She told me about her gynecological issues, and asking me more very personal questions, saying things I won't repeat here. This continued throughout the cleaning. Three times she said laughingly, "I hope this doesn't offend you" not really caring if I was offended or not; she never shut. I just wanted my teeth cleaned. Unfortunately, I knew I wasn't getting a thorough cleaning because she wasn't focused, and she scraped just a few of my teeth, assuming I wouldn't know better. But, she did scratch the inside of my cheek with a tool, and laughingly said, "Oops, I didn't mean to do that" and kept right on talking. She then applied something to my teeth without warning. When I asked her what she just put on my teeth, she replied, "Oh, I'm sorry I should have told you what I was doing but I was too busy talking about myself (laughing)". I would have declined the fluoride treatment if given a choice. When she walked me back to the waiting room she said, so everyone could hear, "If there's a bump there again -- don't pop it!" The good news is she is no longer employed here.

We saw Dr. Bell at Dental Design Studios for many years (and always had a wonder experience), but…read moresince his retirement, our experience has gone "downhill" dramatically. Though the hygienist was great, our overall experience consisted of very poor customer service & pressure to do unnecessary & expensive "preventative" crowns & fillings.

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