Best dental hygienist here. He is amazing, thorough and caring. You can tell he really cares about his patients. The doctor and the rest of the staff too. read more

I used to go to Aspen Dental on one of their free offers for a cleaning and found they have light whitening, so I purchased it. Really nice, one & done. Since then, I switched over to Integrative Dental Solutions in Peawaukee, WI for extensive almagam filling replacements with porcelain. They offer only tray whitening, so I wanted to go back to Aspen for another whitening. It seems their hygeinists are finding my teeth have higher numbers for gum recession, so they want to do an advanced cleaning. My dental insurance covers up to 40% of certain procedures, but their advanced cleaning is $1500 and they don't have laser treatment which is intermediary to their "advanced cleaning" and preventative for recession and pockets. I've already had 2 exams in April 2026; one in Oshkosh & a free one at IDS because they had to replace a porcelain onlay for me as well. The Oshkosh traditional Dental office billed for my 2nd yrly exam to my dental insurance. (That is how good Integrative Dental Solutions is!) The hygienist in Oshkosh I sought a cleaning from used an automatic cleaning tool which I could not tolerate, so that was out. I spent about an hour with the scheduler discussing all of that, he said to send documentation of my cleaning at IDS and that should be ok per the dentist. I had scheduled as a new patient online thinking it would be an easy fix once I was there to adjust that, my last visit when they gave me an exam without the exrays. So I sent everything email. However, I had to change my appt and then a different woman scheduler said I must have a third exam anyway for the Aspen Dental Dentist to keep his license, okay, fine I'll pay that out of pocket. I like their whitening technique there. Then I thought of what they all do at an exam and asked if I would still need their advanced cleaning, the woman this time said, yes, if they find the numbers of recession need that! Then I'd also need to make a new appointment for the whitening. That's funny, I thought this was all cleared up by sending documentation I just had a cleaning. Apparently I'm past the two year limit to be considered as a current patient by just a few days now. Who knows what that means? Apparently they do not accept documentation from other dental offices on the status of a patient's dental health. I'll never have an advanced cleaning my insurance won't cover 40% when it's for a borderline evaluation! So I guess that means I will not be paying Aspen $400 for their whitening service, no matter how much I prefer it. If you are days out from their 1 yr policy, there is no leniency, even if it is partially their fault, even if you JUST HAD a cleaning & exam elsewhere! I was told fom one scheduler it is 2 yrs a few days ago and now it is 1 yr! Not only that, they billed me for a panaramic ex-ray that I never had. They won't send verification otherwise to my insurance on that, which means for the remainder of the 5 yrs my insurance covers, I have to pay out of pocket for another one. My dental insurance company said the only one that can remove a billing is the dental office. I'm wondering how many other patients this happens to! This basically ties me to Aspen Dental to pay more for a higher level of cleaning that no other dentist says I need, just so I can purchase their whitening. I do not believe it is because Aspen Dental is more thorough than the 2 other dentists who just did an exam and cleaningI Spent hours of my valuable time to schedule a whitening appointment for nothing. Do better! read more

This place is a complete scam. They had me there for OVER 2 HOURS only to do an exam and no cleaning. They didn't even mention me getting a cleaning at any point. All I was going to need was "scaling and root planing" (which I'm now hearing they just tell everyone they need), a filling, a root canal and a crown. Somehow even after insurance (I have Delta, great coverage) they said it would be over $2,600. They then pushed me to apply for financing. After I told them twice I did not want to do that, the man asked if he took a couple things off if I would want to apply for financing still. So basically admitting they're putting unnecessary expenses on my bill. The assistant was nice, but kept complaining the whole time that she wants to quit her job. That's REAL comforting to hear while having people work on your mouth!!! The front desk lady seemed very nice, but came in by the assistant and I to gossip about another patient for like 5 minutes during the appointment. As to which the dental assistant responded with "I'm just gonna quit my job. That's what I'm going to do". The last hour of the appointment was some guy sitting me down in an office while they "ran my insurance" (I was there for over an hour by this time, why wasn't that done??). That last hour I was there and sitting in the office with that man, it felt like I was at a car dealership. So bizarre. He was asking me all sorts of personal questions and it honestly made me super uncomfortable. Also, as previously mentioned, tried to sell me on all sorts of stuff that I didn't need. Pushing financing on people at their first dentist visit is shady behavior. No wonder Aspen Dental is involved in a huge lawsuit. They also tried to push me to give them a 5 star review. I'm assuming they're paying/pushing people to leave good reviews. This was overall an absolutely pathetic dental experience. I had to take time off work, waste over 2 hours (and one of my free exams for the year) and got absolutely nothing out of it. Completely unprofessional and unacceptable. You should all be ashamed of yourselves. read more

I'm going to have to agree with the other reviewers. It is a HUGE mistake coming here especially if you're new. First off no one knows how to do things at front desk but Carrie. They talk about plans and how you need to contact your insurance 24/7 to approve any appointments. The rest you have to pay for asap. Don't matter if it was just a cleaning! NOTE: THEY WILL SEND YOU TO COLLECTIONS WITHOUT TELLING YOU! Promise you that you are best off going somewhere else. I'm only 25 with multiple dental insurance and they still found a way to screw me. read more

The only thing this dentist office is concerned about is getting paid. They wanted to be paid up front before the work was done. But when they over charged me for the procedure by 301.00 because the job wasn't as difficult as they thought it would be, they took two week to return the money to me. Then when they billed my insurance company they used codes that my insurance company wouldn't cover. When my insurance agent gave them different code numbers to use that would be covered, they wouldn't use them. I ended up paying the amount my insurance would have covered had they used the provided codes. I thought the dentist was a gently and understanding person, but because of the money and insurance issues I will not be going back. read more

sooo rude first time patient in the area didn't have any problem being there until I got there and the person at the desk was rude because I didn't wanna spend 29 dollars because I found out my insurance didn't cover which was fine mistakea happen when the scheduling department does it sometimes but when he told me he felt upset because he felt like they couldn't help me which isn't a problem I felt on my end or theirs as I just stated scheduling department does make mistakes but any who I go to sit down calm of course watching tv and he yells out loud hey doe anyone need water over and over and over and over remind you it was only me and one other guy but I can tell the worker tried to irritate me due to me not wanting to further the appointment like paying 29 dollars so just saying be careful because I don't know why he was so upset and saying out burts in the office kept saying rude things out loud and kept staring at me and as I stated I never got mad or argued with anyone so I don't recommend due to his rude mental behaviors read more

I have never written a review of a business before. I do not have many regrets in life, but going to Aspen Dental Oshkosh is one of them. I recently had major dental work done at Aspen Dental Oshkosh. It takes weeks to get in for emergency and follow up visits. The dentist lacks empathy, a bedside manner, and has questionable ethics. Do not be fooled by low prices and flashy advertising. I encouraged you to find a local dentist who will get to know you and is invested in your care. Please do not make my mistake! DO NOT GO TO ASPEN DENTAL OSHKOSH! read more

I will never go to Aspen dental ever again! Well I didn't necessarily have a problem with Allison I had a problem with the supervisor as they couldn't get my medical records or my referral sent over to the correct people and dental associates where I wanted my work done to this day I have still been calling to get them taken care of and when I stressed my frustrations at the end she said she would be getting it taken care of like they have been all week and I said well I'm very frustrated with us if I have to I will come into the office to get it taken care of and then she hung up on me I called that great care wouldn't you leaving a smile on everybody's face is read more

I was experiencing an extremely painful toothache. I contacted Aspen Dental. They had me come in first thing the next morning. I wasn't a patient before this so for them to see me so quickly was fantastic. I was treated so nicely. The Dr. immediately saw the problem and fixed it. He couldn't have been any nicer. I left pain-free and feeling like I left an office I had been going to for years. I can't say enough times how wonderful the staff treated me. *I'm writing this for my mother, who doesn't have a computer. This is her review and not something I experienced first hand. read more

I had a tooth extracted on a Saturday morning. I'm generally not a fan of the dentist, but Dr. Schultz is one of the best in my book! The procedure was painless and he was done before I new it! Staff answered all my questions and even called me that evening to see how I was doing. That was a first for me! Definitely going back to see them again! read more

I Can't say enough how absolutely great the dr. is in Oshkosh at Aspen dental. The kindness the staff and doctor have shown me is beyond words. Thanks so much Oshkosh Aspen Dental read more

Very friendly people, they get to know you personally after a couple of visits. They explain the process of what they're doing today to put you at ease. I personally went here after a good number of years of not taking care of my teeth and was thinking that my teeth were getting yanked. My dentist, Sidney, let me know that my teeth would need some work, but we can reverse it! What a load off my chest to hear that! We have an agenda of work that needs to be done. I'm following what they say and my teeth are back up to par and I like the results! The team there all work hard at what they do - with a personal flare as well! read more

Aspen dental in Oshkosh cannot figure out billing insurance. Nice people but every simple visit has resulted in issues with insurance even after the co pay and list of what is our responsibility has been paid. Again and again we get a bill afterwards that our filling cost more or wasn't covered etc. I have never experienced this issue anywhere else and have had the same insurance forever. Have called multiple times to resolve and no one ever is there due to covid which I understand. Finally got someone a few weeks ago from another office who said "don't worry about it". We will note this in your file, rebill the insurance correctly and follow up with you, which they didn't. Today I got a letter from a collection agency...really? Sad to say this was the last straw and our family will go elsewhere. While it's not a ton of money...it is ridiculous to do their insurance work for them and call and call again and again. read more

I've always hated going to the dentist, but the staff at Aspen helped to calm my fears and Dr Schulz was super friendly and very concerned about my comfort. read more

"Do not go ... find someone else" Aspen Dental removed teeth with pockets of 2 and 3 unnecessarily. Problems: central front upper teeth off center, mouth bite is off. Replaced partial denture due to problems and charged me...Money back guarantee has conditions.. Contacting patient satisfaction team received run around..no help..went to another dentist and need a procedure "maxillary alveoplasty" to correct the work performed by Aspen Dental. read more