I have truly enjoyed every visit at Otter Creek Dental. The front staff are always smiling and…read morewelcoming when I walk in, and the Dental Hygienists take the time to get to know you. Dr. B takes the time to explain things which as a patient I really appreciate. Hortonville is lucky to have Otter Creek Dental!

Unprofessional and rude on the phone. Called for information and was treated rudely and they seemed…read moreannoyed. Too many dentists in the valley to deal with that crap

Unfortunately I had a different experience than the reviews that led me to this dentist. They do…read morefar more imaging than any other dentist I've been to, but it's very uncomfortable. They take pictures (in addition to x-rays) which is something I did not want to do as I prefer to get in and out of the dentist as soon as possible. They stick a very large flat mirror into your mouth and shoot air down it and into the back of your throat. I repeatedly asked if the pictures were absolutely necessary and said "I do not want to do this" multiple times. The assistant taking all of the pictures did not listen to me. When more than 1 staff member hears the patient saying "no", I expect that they listen. This dental practice did not meet my expectations. They were quite pushy about fluoride, with 3 people giving me the same speech about how I really should have it. Even though I explained I wanted to get in & out as soon as possible, they still kept trying to push it on me. At the end, they used a tooth shade finder that came from a cabinet and physically touched it to my tooth, and then put it directly back into the cabinet. Who knows how many mouths that's touched. I do not recommend that anyone who is scared of the dentist go here as not being listened to is very traumatic.

Went in two weeks ago with a heck of a tooth ache. I'm talking serious pain. My pastor said it…read morewould be ok to go to the doctors so I made an appointment and I am so glad I did! First Dental work I have had since my dad left my mom in first or second grade so I was very nervous but the staff was so supportive I was practically begging them to tear my teeth out by the end of my visit!

They cancelled my appointment and then said they couldn't reschedule me for 6+ months…read more The receptionist I spoke to was rude and unprofessional. I've never missed or been late for an appointment and schedule 6 months in advance.

If i could give zero stars i would!! First, I've only been going there for 1.5 months (4 visits)…read morewhen i went their first time, i was given a form for referrals and if referral came there you'd get a 50$ gift card.. nothing else as told to me as far as rules of gift cards. My first visit was very uncomfortable, the assistant didn't know how to take a blood pressure, so it hurt when she did it over and over again and when i simply asked her if she knew how to take them she got very offended and said yes we were trained.. i told her i could do it if she wanted.. from there on out every time i went in she had a horrible attitude towards me even tried to tell me once how i should take my antibiotics etc.. like seriously that's none of her business and it was a preventative. She is very very unprofessional, rude, and just not a good fit for working with ppl. After the first visit, i got a call that my gift card would be in the mail.. 2 weeks, no gift card. I called and then was told my husband/referral, needed to pay his bill first then I'd get it but after explaining, 1. I wasn't told anything about that, only that i would get the gift card for the referral 2. Our insurance covered everything so there was no bill 3. Then i was told they would have it for me my next visit. Next visit, the assistant was rude, and no gift card. Was told they were out and would get more on that Friday. Then i had an emergency tooth pain that i was dealing with for awhile and it got worse.. i went in to get it pulled, the assistant was overly nice so clearly she was talked to but her niceness was dramatic almost insulting. As Dr was trying to drill a hole in my tooth it caused a severe pain that radiated through my body and caused me to go into an anxiety attack (never happened before) which i jerked and Dr got irrated with me even tho it was a natural human response with such great pain. I ended up having to go to a oral surgeon that day to get it taken care of... and again NO gift card even though the office manager, Rachel promised me twice i would have it... i once again called and left a message about how disappointed i was and if they were going to make things right to please call me.. No call!! This is how they run their office.. UNPROFESSIONAL NO INTEGRITY NO ACCOUNTABILITY... i was looking forward to going here for a very long time and now i wish i never did!! The only ppl who were nice and professional was Stephanie and Julie. I would not recommend them after all the issues with them during my very short time going there.

I have never experienced this level of empathy and care. From Debbie, who answered the phone every…read moretime I called, through Dr. Nate, who worked hard to get me options that worked for me at prices I could afford and made sure to schedule me in so that I would not have to deal with the pain any longer than I absolutely had to, this group of people has amazed me with every interaction. I will be a customer for life. I appreciate all of you!

The whole team is great! Friendly, and thorough. Make you feel comfortable. Even when your kids…read moreare nervous they do a great job making them feel safe and calm. Prices are not bad. Atmosphere is excellent and calming with a great view of wilderness and water views. Just not your typical dental office atmosphere. And everyone is friendly a polite.

Had a great teeth cleaning and follow up exam with Dr Anja. I trust their gentle care of an old…read morecoot.

I broke my front tooth the week of the 4th of July my dentist was on vacation I frantically called…read morearound and found this dental office. The front desk lady was more than helpful. She was so nice to me. She tried to help me in every way she could and got me in that day. The dental assistant was so helpful and nice. I thought the dentist was very thorough and was a nice guy and helped explain all my options All around they were so very helpful and I got a mold of my teeth made and sent to a lab and had a tooth in that following week so thankful for this office and they're amazing staff I would totally recommend them personally.

I recently moved to the area and needed to find a new dentist. I decided to try this office as my…read morenew husband had recently become a patient. My experience was amazing and yes, I am talking absolutely it my routine dental cleaning and exam. The hygienist was so friendly and down to earth. The practice is nice, clean and modern. The dentist was SO friendly. For the first time ever I was told everything looked great (with the exception of a cracked crown) and I did not need any additional "work". Regarding the cracked crown...the dentist said he recommended a longer appointment to have the tooth fixed and a small cavity next to it fixed. When I asked about a temporary crown I was informed that I would be leaving with my permanent that day!!! This dentist makes his own crowns, everything taken care of at once! I was overjoyed to hear this and also impressed with needing only one more appointment. I would definitely suggest this office to anyone looking for a new dentist.

I have been seeing Dr Jeff for over twenty years. When I first went I had not been to a dentist in…read more10 years...lack if insurance and bad previous experiences. I told Jeff " hurt me once and I will never come back." So twenty years, I am still there as are my husband and two now teenaged kids ( an ex-husband, too). My daughter was a pretty feisty child with some strong oral aversion. Jeff and his staff handled her beautifully. Today I had Jeff's son Dr Ben. The tradition continues.

I had a large molar that was infected removed yesterday painlessly. Dr. Kling is the greatest! He…read morehas a terrific bedside manner and made a very nervous person (me) feel at ease and comforted. Dr Kling even called me that evening to see how I was doing! Amazing! Very highly recommended.

New patient, new insurance. Told the person when I made the appointment that I needed 2 teeth…read morefixed. Upon arriving was told it was exam only and teeth wouldn't get fixed same day. I took off of work for appointment. I am guessing their schedule is more important than mine. Should have been told up front. Wasn't. I believe they do this to bilk the insurance and pry more money from me on deductible. Not a good way to do business. Notified insurance and notifying BBB. If I receive any billing will refer to the state insurance commission.

I wish I could give more than 5 stars! Going to the dentist has always been scary but at Fox Valley…read moreDental Center they walk you through everything that they are doing. Always checking on you and making sure you are okay and comfortable. Today I was numbed and I can honestly say that was the easiest least painful numbing experience I have ever had. Also the front desk going above and beyond with dealing with insurance. Thank you. overall best patient car, highly recommend

I am on what seems to be my millionth crown, and Dr. Katie handles me and my anxiety so well. She…read moreis honest and upfront about possible future needs and outcomes so I always am informed. Her staff also treats patients with respect. I am glad I continued my care with herz