I am very pleased with the crown I received from Parc Village Dental. This is a great business to…read morego to for dental services as they are professional, meticulously clean and personable. I actually enjoyed my visit both times I went in preparation for the crown. It was really comfortable at the office and I felt right at home with everyone there. The explanations of what was transpiring while under their care were easy to understand and appreciated. The time taken to make sure I liked the color match of the crown was sincere and I felt I could reject the crown at any point if I wasn't satisfied. This helped me feel at ease. While this visit was quite a few months ago the crown looks great and natural. No one I know has noticed the difference which means it "fits" right in! Thanks for your services. Sincerely, Matthew J Hinnendael

I've been a patient here since I was a child. I now also work in dentistry and have still gone to…read morehim while working for a shady doctor in Manitowoc. Dr.Hein is superior, friendly, and always has top notch equipment and his facility is always sparkling as if you were at the spa. His care for myself and entire family has always been kind and compassionate. My sister lives in Milwaukee and still agrees we'll never find another dentist like Dr.Hein. After working in dental you definitely see how many doctors treat their patients and staff, make a treatment plan, and how sincere they really are. Dr.Hein has blown all of those areas out of the water. I highly recommend him and his hygiene staff if you are in need of a new dentist.

Dr. Wetzel and staff are amazing! The care and quality of work is outstanding. You can tell they…read moretake a lot of pride in their service. It's like visiting friends.

I do not recommend this business. I made an appointment with this business two weeks ago for a…read morecrown that broke and fell off. We made an appointment for tomorrow at 4pm. This is the message I received today: Good Morning Matthew, We have you scheduled for a dental appt tomorrow at 4pm to look at your veneer. We only have a short amount of time for that appt, however, we do have an opening at 10:40am with more time to evaluate/fix the veneer. Please call our office at 920-437-3376 to let us know if this works for you.  Are you kidding me!? The day before my appointment and suddenly there is a "short amount of time"? This is very unprofessional. I can't rearrange my schedule at the drop of a hat. Wouldn't this be known (amount of time needed) when the appointment was made considering they knew EXACTLY what was being addressed in the first place!? Having no crown at all for two weeks has not been easy or entirely painless either. I could have made an appointment with a reputable company and not wasted my time here. Now I will have to find somewhere else and wait all over again to get this done! Thanks for absolutely nothing. I got an appointment at Parc Village Dental the same week I called them. They did a stellar job and had enough time for me, no last minute excuses either. I'm glad I went here instead since they know how to schedule enough time for an appointment and keep it. Thank you Parc Village for being professional and responsible. I appreciate my time being respected. You have my business and I will recommend you over Oral health to everyone I know!

I would definitely recommend this clinic to anyone who needs a dentist!!…read more Dr. Nelson & Dr. Dorsch are the owners of this clinic now that Dr. Hein retired and they are both FABULOUS! I don't know where to start, so I'll begin with how Dr. Dorsch basically saved the life of someone in my family after their pcp missed a growth that required emergency surgery. Then there's Dr. Nelson, who I'll call the "King of Painless Injections". He's some sort of magician, because if he hadn't told me he was putting the numbing shot in, I wouldn't have even known. I'm extremely needle phobic so this is huge! He does a great job of explaining things & is thorough. He's also extremely patient. I can be a neurotic mess when I'm at the dentist. He never makes me feel ridiculous, and he never shames me for not coming in regularly like I'm going to start doing. Just a very nice, gentle person. If you haven't figured it out by now, I'm one of those people who are terrified of the dentist, usually going only when necessary. Now that Dr. Dorsch is part of the practice, she can prescribe meds to help. This was huge for me! They weren't able to do this the last time I inquired, but she's got the special skills/license. That being said, it's not a guarantee that she'll feel comfortable prescribing something. For example, she was concerned about an interaction with meds I'm already on so after her and my pcp discussed it, my primary care ended up doing the prescribing. So it's case by case. The clinic itself is beautiful. The hygienists are so nice, calming, friendly and helpful. They really make you feel at ease. Overall, just a great practice. So glad Dr. Dorsch joined & now co-owns the clinic as she's brought a ton to the table. I'm working with her in 10 days so I may update this. Highly recommenda!

Dr Hein and Dr Dorsch have been very accommodating to open their schedule when I had urgent tooth…read moreproblems to professionally care for issues that come up unexpectantly.Would recommend them. Clean and caring office.

I have to say, in response to the reviewer who suggested that any negative reviews were patients…read morethat were "hard to please" or "didn't relate the whole story of what they personally contributed that made the experience difficult," I audio-record every doctor and dentist appt. for my safety, and I stand by my review of Dr. Kraft's incompetence and constantly speaking with her dental asst. about her personal life throughout the time she was working on my teeth. It is very alarming to be told by other professionals how bad her dental work is, and I know this to be true because her asst. at the time (she has gone through many), Crystal, even took updated X-rays after she hurt me, and Dr. Kraft failed to see she drilled into the nerve and killed it. Maybe YOU have had an improved experience given how popular all of Dr. Kraft's bad reviews have become.

Horrible customer service, front desk staff is rude and the dentist has too big of an ego to accept…read morethe patient if they are even a couple minutes late. She is also a mega Trumper.

The place was immaculate. Important to me. The front office staff was professional and precise…read more They explained that payment is due at time of service. They will submit the billing to my insurance company with instructions to reimburse me directly for anything covered. Crystal clear and not unlike most dentists that I experienced. I was into the chair close to my appointed time. I was surprised at the new technology. The procedure was remarkably less painful than the two root canals that I have had in the past. Dr. Luloff did a good job of explaining the procedure in advance and also keeping my mind off of what was happening. We were done much more quickly than I expected. As good of an experience as I could have expected with a root canal!

Root canal clean out. Was left waiting for my 8:00am appt for 22 minutes. As far as I am…read moreconcerned...misdiagnosis. After the fact wants me to come back for another root canal on a different tooth. Sorry...$2100.00 later and they called and want me to return so they can do the same thing to another tooth. Not on your life. Ripped me off too. After telling me I needed the expensive x ray because it would eliminate doubt...and this was done the week before the procedure.

Good customer service. Friendly, courteous, and the online forms were quick and easy to fill out.read more

They are super nice when you are there - OVERLY nice! They give you everything you need and then…read moresome. Everything went fine until I got the estimate for my treatments - wow! Expensive! BUT that wasn't the end of it. I left and would think about whether or not to continue there and didn't have to pay for anything else since they told me everything was covered by insurance for the cleaning and check up. HAHA! A few months later a get an URGENT text and threatening letters in the mail for over $200. Why didn't they tell me then? They were able to tell me what everything else would cost! And they wouldn't stop demanding the money and threatening collections and I just got the bill.

Best Dental facility I have ever been a client of. In the future I will not ever consider being…read moretaken care of by any other dental clinic or dentist not named Dr. Andrew Scott. He has gone above and beyond to deal with my fear of dentist caused by childhood trauma at the dentist 60 years ago. Highly recommend! 10 stars!

If you're looking for dental care without judgment, this is the place! The office is beautiful, and…read morehas an inviting essence. The care I have received over the last 17 years has been prompt, kind, effective, and promising. I have a severe overbite that has damaged my entire upper palette. Dr. Ray's empathetic approach gives me the confidence that even my case is not hopeless. He has developed a personalized care plan for me that I feel has outlined the best possible outcome for my situation.

Quality of care is great. Usually get in pretty quick…read more Dental assistant was informative and understanding. Doctor Laura is very professional. Gives you quality advice and care. Good at her job!!

Received a mailing for exam and Xrays and decided to try them. Front office was understaffed when…read moreI arrived. Sat in the chair for 2 hours for a very thorough exam, including gum poking exam. At the end of the 2 hours, I was told to return to have my teeth cleaned and that I needed periodontal cleaning done at over $1200. I did not return. I went and received a cleaning at a former dentist and 2nd opinion on the periodontal work. My former dentist said my gums were healthy and did not need periodontal work. It seemed like Dental Care of Bellevue was looking for a problem, since I take good care of my teeth.

I went here last year and had a very bad experience. This place wants to do as much work on you as…read morepossible even if you don't need the extensive work. I was given an appointment to talk about all the work I needed done even though I had just seen my old dentist (that retired) 6 months before and I didn't need all the work that was recommended at this place. I said I was going to get a second opinion and Dr Van Miller sent me an email cancelling my next appointment and dismissing me from her care.

I upped my rating to 1 star because there was no numbers lower. This place is a MESS! Desk staff…read moresaid what was to be done is not covered by insurance. I said I had already checked and it is covered. They said it never is and has to be paid upfront. Paid upfront. Went in for the checkup. They said I would probably need 4 root canals - before I even opened up my mouth! Eventually left, telling them I would not be proceeding under their care. Insurance then DID cover the visit, just as they said they would. Waited for reimbursement from the Timbercreek circus. Nothing. Called and said I need reimbursement. They said they had issued reimbursement. I said no they have not. They said they would check and call back. To my complete astonishment, they DID call back... and said something had gone wrong with the reimbursement transfer - that had happened a month earlier, but did not get a call from them until I called. If this is the last dentist office on earth, knock your teeth out and finish off your days eating soup.