Since my first experience at Glacier Dental a bit has changed. It seems that they are very shady…read morewith how they are open with you on pricing. They will send a 1 time only link for bills or for info on your next appointment for security which I understand and appreciate, but it seemed more times than none that I would get the wrong pricings. It seems they care more about getting extensive procedures done than preventative care. I chose to get an extraction which went phenomenal in my opinion, which made me excited for Glacier, but scheduling normal cleaning appointments it seemed like it gradually got lower quality in service. My teeth felt each time overlooked of issues the more cleanings I had. I recommend choosing other than Glacier Dental.

Wonderful atmosphere, everyone is polite, helpful, and friendly. It's been a while since I've been…read moreto a dentist and I was treated respectfully with no judgement. I need a few things done, and I was given options. I don't feel pressured into going with the most expensive option. I received excellent and compassionate care!

I love Dr. Wihlm's office - which is saying a lot considering it's a dental office....like most…read morepeople I am not a fan of the dentist; however, her office makes getting your teeth cleaned as pleasant as possible. The staff is incredibly nice and welcoming, the waiting room is full of little amenities, the facility is clean and inviting and lastly, they always do a good job. I would definitely recommend them!

They squeezed us in for an emergency appointment after our son had a tooth injury. Dr Ruth very…read moreknowledgable, and suggested conservative treatment which I appreciated. A nice surprise versus the "hard sell" you get from other dentists in town for costly procedures you don't need. Also I called after hours with a worry and was called back by Dr. Wihlm almost immediately and she was able to advise me.

After leaving a review about poor communication from the Oshkosh location, a response was left…read moreasking me to call a number to discuss this issue further. I called the number and was told someone would call me back. That was 2 days ago! I am not sure what happened to RLJ after Dr. Dylan left, but this is not the level of communication I became accustomed to over the past 9 years. Again, the communication from this office is very poor. I got a reschedule message hours before my appointment, after already using PTO. As a patient, I am charged a fee for a late cancelation, yet this office waits until the last minute to reschedule. There is no consideration or respect for the patient's time. Communication is almost non-existent. Customer service is not a high priority. I am very disappointed with the way this practice has gone downhill. Next time you ask someone to call the office to discuss an issue, make the effort to call them back when they do call.

Dr. Fox and her staff are so caring and compassionate. Had to do a crown prep and it was so…read morepainless and fast. Always making sure you are comfortable and doing well. I highly recommend them!

Horrible bedside manner. I went in expecting I would need a few fillings. The Dr comes in and…read moresits down, puts up my x-rays and says "Yup. this is a full extraction." HUH?!? I didn't even know what he was talking about!! There was No lead-in. No break it to her gently that we want to pull 19 teeth out of her mouth. I was floored. I thought they were trying to rip me off, so I said I'd think about it and went out to my car and cried. I had no idea. I talked to some friends and checked around and wound up going to Aspen Dental and had it all done gently and respectfully - the extractions and the explanations.

Dr. Leeman and his staff are exceptional! He listens to your concerns, and treats you like family…read more Everyone at the office is extremely welcoming and kind. Can't recommend Oshkosh Smiles enough!

Best dental hygienist here. He is amazing, thorough and caring. You can tell he really cares about…read morehis patients. The doctor and the rest of the staff too.

This place is a complete scam. They had me there for OVER 2 HOURS only to do an exam and no…read morecleaning. They didn't even mention me getting a cleaning at any point. All I was going to need was "scaling and root planing" (which I'm now hearing they just tell everyone they need), a filling, a root canal and a crown. Somehow even after insurance (I have Delta, great coverage) they said it would be over $2,600. They then pushed me to apply for financing. After I told them twice I did not want to do that, the man asked if he took a couple things off if I would want to apply for financing still. So basically admitting they're putting unnecessary expenses on my bill. The assistant was nice, but kept complaining the whole time that she wants to quit her job. That's REAL comforting to hear while having people work on your mouth!!! The front desk lady seemed very nice, but came in by the assistant and I to gossip about another patient for like 5 minutes during the appointment. As to which the dental assistant responded with "I'm just gonna quit my job. That's what I'm going to do". The last hour of the appointment was some guy sitting me down in an office while they "ran my insurance" (I was there for over an hour by this time, why wasn't that done??). That last hour I was there and sitting in the office with that man, it felt like I was at a car dealership. So bizarre. He was asking me all sorts of personal questions and it honestly made me super uncomfortable. Also, as previously mentioned, tried to sell me on all sorts of stuff that I didn't need. Pushing financing on people at their first dentist visit is shady behavior. No wonder Aspen Dental is involved in a huge lawsuit. They also tried to push me to give them a 5 star review. I'm assuming they're paying/pushing people to leave good reviews. This was overall an absolutely pathetic dental experience. I had to take time off work, waste over 2 hours (and one of my free exams for the year) and got absolutely nothing out of it. Completely unprofessional and unacceptable. You should all be ashamed of yourselves.