Dr. Ian and Kim did a great job of taking care of me and making sure the procedure I needed was…read moredone properly, keeping me comfortable throughout. Megan was helpful at the front desk, getting me in promptly because of my tooth discomfort, and everything was delivered at a rate that my wife and I agree was a very fair value. We have been bouncing around looking for the right place to get our dental services for a long time now and we are confident that we'll be coming here for a long time for the compassionate, caring, and patient-focused staff.

Sedate yourself if given the option. The dentist was rude, if I was sedated I think I would have…read moreliked him more.

I have never experienced this level of empathy and care. From Debbie, who answered the phone every…read moretime I called, through Dr. Nate, who worked hard to get me options that worked for me at prices I could afford and made sure to schedule me in so that I would not have to deal with the pain any longer than I absolutely had to, this group of people has amazed me with every interaction. I will be a customer for life. I appreciate all of you!

The whole team is great! Friendly, and thorough. Make you feel comfortable. Even when your kids…read moreare nervous they do a great job making them feel safe and calm. Prices are not bad. Atmosphere is excellent and calming with a great view of wilderness and water views. Just not your typical dental office atmosphere. And everyone is friendly a polite.

I had basically broken one of my front teeth almost in half. I thought this was going to be tough…read morefor Dr. Van Hoof to fix but he fixed it better than it was before and my teeth look great now! Thank you Dr. Van Hoof!

Today, I experienced something at your clinic I had never experienced before…read more While doing the initial intake interview, Hannah (dental hygienist) implied that if I exercise my right as a patient to refuse the recommended treatments such as cleaning cadence and dental procedures, I would not be a good fit for the clinic. I was trying to be as honest with her about the fact that I don't get more than one cleaning per year and that at times I may assume the risk of avoiding certain procedures that I can't afford. She continued to interrupt me and talk over me. She walked out to consult with the dentist and said that he would come at some point to discuss after the initial exam. She continued to imply that patients who don't follow your recommendations would not fit your clinic. At this point I decided to leave to avoid being charged for the exam and the doctor's conversation to follow if in the end I would still be "fired" as a new patient. It is unfortunate that in order to have a patient-provider relationship with your clinic, I have to sacrifice my right to choose whether I follow your recommendations or not.

Kimberly Dental is hands down the best home town dentistry. Everyone from the receptionists to the…read moredoctors are super friendly informative and treat you with the best care and part of the family. Being retired i had to find in network care and none came close to what I get here. So I joined WDAClub and I am back with the best. Thank you for the care you provide.

Kimberly Dental Rocks! Staff are great and treat the patients with respect. Best of all, they run…read moreon time because they respect the patients time.

Best dental office in town, bar none! Everyone that works…read morethere is a pro - from the office staff to the dental techs and dentists, you get first rate care with attention to detail and "patient comes first" attitude. I recommend this practice without hesitation!

They cancelled my appointment and then said they couldn't reschedule me for 6+ months…read more The receptionist I spoke to was rude and unprofessional. I've never missed or been late for an appointment and schedule 6 months in advance.

If i could give zero stars i would!! First, I've only been going there for 1.5 months (4 visits)…read morewhen i went their first time, i was given a form for referrals and if referral came there you'd get a 50$ gift card.. nothing else as told to me as far as rules of gift cards. My first visit was very uncomfortable, the assistant didn't know how to take a blood pressure, so it hurt when she did it over and over again and when i simply asked her if she knew how to take them she got very offended and said yes we were trained.. i told her i could do it if she wanted.. from there on out every time i went in she had a horrible attitude towards me even tried to tell me once how i should take my antibiotics etc.. like seriously that's none of her business and it was a preventative. She is very very unprofessional, rude, and just not a good fit for working with ppl. After the first visit, i got a call that my gift card would be in the mail.. 2 weeks, no gift card. I called and then was told my husband/referral, needed to pay his bill first then I'd get it but after explaining, 1. I wasn't told anything about that, only that i would get the gift card for the referral 2. Our insurance covered everything so there was no bill 3. Then i was told they would have it for me my next visit. Next visit, the assistant was rude, and no gift card. Was told they were out and would get more on that Friday. Then i had an emergency tooth pain that i was dealing with for awhile and it got worse.. i went in to get it pulled, the assistant was overly nice so clearly she was talked to but her niceness was dramatic almost insulting. As Dr was trying to drill a hole in my tooth it caused a severe pain that radiated through my body and caused me to go into an anxiety attack (never happened before) which i jerked and Dr got irrated with me even tho it was a natural human response with such great pain. I ended up having to go to a oral surgeon that day to get it taken care of... and again NO gift card even though the office manager, Rachel promised me twice i would have it... i once again called and left a message about how disappointed i was and if they were going to make things right to please call me.. No call!! This is how they run their office.. UNPROFESSIONAL NO INTEGRITY NO ACCOUNTABILITY... i was looking forward to going here for a very long time and now i wish i never did!! The only ppl who were nice and professional was Stephanie and Julie. I would not recommend them after all the issues with them during my very short time going there.

Absolutely horrible dentist. She is being investigated. Put me through so much unnecessary pain…read more Filled cavities that didn't exist. Tried to charge cash, for X-rays that were already paid for by insurance. Refused to speak to my insurance company Had to get legal involved to turn over x-rays. Very archaic office. Still uses cardboard x-rays. After going to a new dentist, mid valley dental, very progressive office, I was told I didn't have 3 more cavities and it didn't look like there had been cavities where she filled. She's been reported to the Wisconsin state dental board. She ground my teeth down so deep trying to make my night guard fit that she has caused permanent damage. It was so painful I sobbed after leaving. She also acts nuts. Repeats a story 3x and laughs after, kind of reminds me of nurse ratchet. Stay away. She needs her license revoked. 0 stars

Dr. Siegrist and her staff are kind, cheerful, friendly, and put you at ease. She is especially…read moreknowledgable, skilled and gentle. You will receive compassionate and excellent care. We were new to the area, and I had a dental emergency, and she was able to get me right in, evaluate the problem and make a repair, quickly and painlessly. I would recommend Dr. Siegrist and her staff for everyone.

1st round - Best dentist ever. This guy is still a real dentist!! I had pain and he got in same…read moreday and got me back on track with my oral health after years of neglect. No shame whatsoever. Extremely understanding staff with this great local dentist. Flexible payment options and a willingness to work with the patient as a person. Answered any and all questions and engaged in conversation, nothing felt rushed. Round 2 - a procedure to remove build up from above mentioned neglect. Least painful time in my life!! Round 3 - oops, missed appointment for cleaning. My bad! Round 4 - back with pain and more neglect again seen same day. Results were a fractured molar (left bottom side molar 2nd to last right in front of in tact wisdom tooth). Instantly offered to pull in office still! Absolutely fast and pain free removal and healing!! I cannot recommend Dr. Masak more strongly - if you are in dire straights call him TODAY!! He can help you.

Dr. Masak is the best dentist that I have ever met in my entire life ! He is the only dentist that…read moreI trust to work on my teeth. He is very good at listening and answering all of your questions. I like the amount of time he spends explaining everything in great detail, and he has an awesome sense of humor as well. His office staff are extremely friendly too.