I recently had to have oral surgery due to a complication with a crown…read more It was something I was not looking forward to. Dr. Jumes and his staff did an amazing job. I did not feel a thing and had excellent results. My dentist was able to fit the new crown after the surgery without a problem. "Woohoo! As good as it gets!" was the best description of my experience at their offices - and I have heard from my old neighbor that she had the same great experience. He's the best!

Dr. Masak is the best dentist that I have ever met in my entire life ! He is the only dentist that…read moreI trust to work on my teeth. He is very good at listening and answering all of your questions. I like the amount of time he spends explaining everything in great detail, and he has an awesome sense of humor as well. His office staff are extremely friendly too.

I've seen a few dentists in my 40 years for emergency visits, Never have I had a dentist that I saw…read moremore than once. I found Dr. Masak and I'm keeping him! This guy and his awesome staff know what they are doing I waited too long to find him so I had to have a complete extraction that I wasn't looking forward to, But his team was very educational & professional yet still had a great sense of humor. PAINLESS!!

Dr. Cooke and his team of professionals are all top notch when it comes to periodontal needs. From…read morethe minute you walk in till you leave you are treated like family with compassion, and much personal attention, but yet still professional, which leaves you at ease. Outstanding customer service, and everyone met my high expectations, as I work in the dental field. You will be well taken care of at this clinic.

Attempted to schedule an appointment, VERIFIED with my insurance what benefits I have, I have my…read morePRE-AUTHORIZATION in hand and this company demands cash payment. And informs me my dental insurance is obviously lying or I can't understand the pre-auth that I have. Maybe this office doesn't understand the additional benefits I have through my insurance. They seemed VERY money hungry. Rather than working with my insurance, they just wanted me to pay them directly. ​

My family used to get dental services here for a few years. Mostly good and cordial. Here's the…read moreproblem. They told me my insurance would no longer be accepted last year. I moved to a different practice. It was a lie. Someone from my office with the same insurance company and coverage told me they love our insurance because it pays for all services; the exact opposite they told me. I understand that people have the right to refuse a service, but to lie about it feels UTTERLY unprofessional and very disappointing. We didn't do anything to deserve this treatment. I feel like they discriminated against my origin and skin color. We're living strange times for sure. Also for those who are wondering, no, we weren't admonished or called out for any reason or misbehavior. I wish they would have been honest and said they didn't want our business. And if you're in the same situation please know what they did is illegal: https://docs.legis.wisconsin.gov/code/admin_code/dhs/101/106/02/9/c/3

Brought my 4yr old son in and they were very accommodating to us. They made him feel very…read morecomfortable and I was able to be by him the whole time. The dentist was very gentle and patient. Did great with my little one an made quite the impression, considering my little man is asking to go back. Yeah my FOUR year old wants to go back. The dental hygienist were great as well, showering us with hospitality. Brown FAMILY dentistry should be all that's said when it comes to teeth repairs. Oh, not to mention the new office is very modern and exceptionally clean.

Would have liked a second opinion for a procedure along with cost estimates. Very rude on the…read morephone, won't be making an appointment

The absolute worst customer service I have ever received. My information was sent to an old…read moreinsurance company, each time I called there were phone issues (wrong transfer, hung up on), and no one answered the phone when I called during regular business hours on multiple occasions. Once, I received a voicemail and upon call back, they had no idea who called me or why. I have never spent so much time on the phone with a dental office, ever. They also had scheduling conflicts and needed to reschedule with very short notice. It is going on 3 months and am incurring late charges due to their billing error. The Perio I saw was fine as far as the procedure- basic gum graft- it was my first, so I do not have anything to compare to. However, I would be very weary of their back office/customer service. There is no organization behind the scenes here. Slow. Errors. Overall, added unnecessary stress.

Had a great teeth cleaning and follow up exam with Dr Anja. I trust their gentle care of an old…read morecoot.

I broke my front tooth the week of the 4th of July my dentist was on vacation I frantically called…read morearound and found this dental office. The front desk lady was more than helpful. She was so nice to me. She tried to help me in every way she could and got me in that day. The dental assistant was so helpful and nice. I thought the dentist was very thorough and was a nice guy and helped explain all my options All around they were so very helpful and I got a mold of my teeth made and sent to a lab and had a tooth in that following week so thankful for this office and they're amazing staff I would totally recommend them personally.