First class company. Kind, responsible, caring. They transported my Mother on several occasions to…read moreand from medical appointments.

We had to use a medical transport service for my mother for a non-emergency medical appointment…read more We contacted Express Care Mobility four business days in advance to schedule service with them, they were easy to schedule with; when we explained she couldn't walk and needed to be brought down steps, they said it wouldn't be a problem, they would send two people to help her. Oh, my, we were very pleased. They sent two vehicles and showed up on time. They two men came into her house, quickly assessed the safest way to bring her down the steps and gently brought her out. They were kind, professional, and, in the era of Covid-19, extremely attentive the safety protocols. My mother was nervous about going down the steps in a wheelchair, they explained to her what they were doing as they went down each step, by the time they reached the bottom step, she was calm. The ride to the doctor's office was smooth and quick, the driver was not distracted and drove safely. At the doctor's office the driver offered to wheel her in but we said could do that. When her appointment was nearing the end, we called back for her return ride home and they were back in about fifteen minutes. Two people brought her back into her house and helped her back to her bed. Again, totally professional, but equally important, totally caring. If we have to do a medical transport again, we will definitely use Express Care Mobility. Not only are they professional in their service, their equipment and vehicles are extremely clean and well maintained. Care may be their middle name but it's obvious in everything they do. We give five stars because they are worth that and more.

When you have a family member needing care. Perhaps at a distance from most family, what you need…read moreis a trusted care partner to step in and fill the gaps with love and care. Senior Resource Advisors took wonderful care of an aging aunt who resided at a senior facility. You might ask why this additional layer of help? The answer is simple. The facility provided a very nice place to live,, good food, a set of activities to help residents. SRA provided daily contact, took her shopping, to doctors appointments, helped her with personal needs such as cleaning clothes. SRA took a tremendous burden of care off family members and was a lasting friend forr my aunt. During the last weeks of her life, SRA really showed value, takinG her to thE hospital, being there when she needed help and support, gave a loving hand to help an aging lady comfort in the last days of her life. Simply priceless. If youre at a distance, or not able to dedicate sufficient time yourself, SRA fills the gap.

This is a very difficult review to write as there are few words to express the depth of my…read moregratitude towards the group of dedicated, professional and compassionate individuals who run and staff Senior Resource Advisors. It's not an exaggeration to say that in one of the most difficult periods of my adult life, they provided me and my elderly father with a sense of caring and support that transcends normal business operations. Our story in short: I was not raised with my biological/birth father, but toward the last phase of his life, I became responsible for helping coordinate his care, housing and finances. Not only did I live 11 hours away, but the whole idea of suddenly making critical decisions for him, with no previously established relationship on that level and no siblings or significant others to share the burden, was hard to imagine. When a loved one's mental and physical health begin to decline, it's difficult under normal circumstances, let alone inserting yourself into their life as their advocate when there is no one else. Luckily, there was someone else. There was a whole team of them. Senior Resource Advisors (SRA) had been connected through a referral with both my father and the facility where he was living. They reached out to me to begin the process of organizing a complete care plan that dealt with everything from medical appointments to automated bill payments and everything in between. Open and frequent lines of communication were established and I never felt like there was a day or time that I couldn't ask for clarification or help with any issue. And of course...there were plenty! Let me take a moment to mention that Urmi Boyd, President of SRA is a remarkable and beautiful human being who summoned incredible patience and determination to make this whole thing work. Medical, legal, financial and even social/emotional issues were handled by her with the type of care that we all want for our parents (and hopefully someday for ourselves) and without her personal approach, this situation would have rapidly deteriorated. Urmi was firm when needed, and compassionate throughout. In our age of automation and digital solutions, there is no substitute for a smart, sensitive person who has the ability to weigh the situation and make a timely and thoughtful recommendation. That was Urmi. My father passed away on October 12th. Before he died, we had worked with Urmi and her staff to manage his pain medication through the hospice nurse. Knowing his wishes, we planned together to make sure he was comfortable and aware enough to spend a final afternoon visiting my son, who traveled with me to see his grandfather. My father proudly introduced him to the staff of the care facility, then summoned the strength to walk us to the door and hug us goodbye. It was the last time we saw him. Every family's situation is unique to them, as they experience it. But there is enough commonality in these important life moments, that having someone with experience and skill can make a world of difference. For me and my father, that was Senior Resource Advisors and I cannot recommend them highly enough.

Driver was much earlier than expected was kind, courteous, and exceptionally nice tried to talk…read moreme out of a $15 tip that I gave him if all their drivers are as professional as the one I had today highly recommend

Not even one star. We booked at ride the night before, to leave for the airport at 5:15am. Right AT…read more5:15, my husband got a text that the driver was sick and not going to make it. WHAT? My husband started to unhook and prepare our SUV to drive us (and our five bags), to get to the airport on time, even though parking would cost $400. We got there in time for the flight, but not in time to check bags, so we had to take a different cross-country flight, flying into a different airport, having to stay the night in a hotel and rent a car to get to our home in North Carolina. It was HUGELY INCONVENIENT AND EXPENSIVE and we were flabbergasted that Oregon Taxi doesn't have any sort of backup when a driver is indisposed, and that they wouldn't have the courtesy to tell us in time for us to get another ride! NEVER AGAIN!!

Be careful. The hospital quoted us 75.00, but the bill was 115.50. They don't take insurance and…read morethe driver got lost.

Terrible experience. Called to set-up transport back to my apartment for a procedure that was…read morecoming up. This company is listed as a provider for the particular clinic I was going to for my procedure. Amanda took all of my information and said she would find out the price and call me back. No call. When I called back the next day, another woman (I forget her name) said the company only deals with people in wheelchairs. She said she had told the clinic several times to remove the company from its website. When I called the clinic, the scheduling person I spoke to had never heard of this. Very unsatisfactory service.

Great service from manager Chris Royer on fast tracking the order of a stair lift for my mom …read more.. looking forward to its installation.

From the owner: Ability Center is now United Access! United Access is the second largest mobility dealer in the…read morenation and is the 2024 Top Recommended Dealer by BraunAbility Customers. Our Springfield store offers new and used wheelchair accessible vehicles and adaptive equipment. Our mobility specialists will help you find the perfect solution from wheelchair lifts, mobility scooters, hand controls, and more from partners including BraunAbility and Bruno. We offer wheelchair accessible rentals perfect for transportation to the Eugene Airport, appointments, or trips. United Access in Eugene is proud to serve our communities including partnering with local Vocational Rehab, VA, and ALS. We serve the communities of Springfield, Eugene, Salem, and more.

Everything about Ridesource is utterly wack. I still haven't received my mileage reimbursement when…read moremost of the people I know that also do the reimbursement have gotten their money 3 or 4 times and I'm still waiting for my 1st deposit. I got reinstated months ago and have been paid by them before and it was all to the same bank account and routing number. There is no excuse for this

Service continues to go downhill…read more From the initial point of contact/scheduling becoming quite the surreal experience to engage with, as of late... In which you are soon informed that, depending on which rep you're talking to... Certain policies and requirements exist, have always existed, no longer exist, have never existed, or *just went into effect* sometimes moments after you finished scheduling with a different rep To the taxi company that is randomly assigned to pick you up and their respective grab bag of similar responses To the drivers thenselves and their biases and condict Which can vary wildly from *blessedly no visible or audible biases on display* to rants aplenty, outright hate speech, or the equally never welcome sexual harrasment And while you can file a complaint Good luck having it reviewed with any care or consideration Note that I have been reluctant to post anything as it is still a free service that better than anything currently available locally for undersourced folks For which I am still incredibly grateful for And I didn't want to discount, diminish, or disregard the drivers who are a pleasure to ride with and have been nothing but genuinely considerate Or the schedulers who stand out for their presence, care, and humanity... even as their tech are failing them As they, too, do exist and their efforts deserve to be acknowledged Yet it would be dishonest to ignore the fact that these types of encounters have become far fewer in numbers Especially, over the last year

Worst possible place ever steer clear of this business if your looking for a caregiver service or…read morelooking for work They hire caregivers with no experience, and lie to their clients telling them all their caregivers are experienced & trained. There is no training you get a 4 hour PowerPoint of information crammed into one day that they won't go over with you again. They are constantly hiring every Thursday because they can't keep employees, be it problems with hours and them not giving their employees adequate hours or scheduling problems. Ive spoken with clients who stated how they'll send over replacements/ "fill ins" and never even bother to call them to let them know a new person is showing up. There is no care for caregivers or clients just a false sense of tutelage, trust, and benevolence. Their silver lining is that they try to shove faith, worship, god down your throat to cover up all their misdeeds thinking that a simple "we'll pray for you" is gonna fix anything. If you care about yourself or your loved ones you won't spend a second of your time or a cent here, there plenty of different companies and or routes to go but without a doubt on earth this place is overwhelmingly the most atrocious deplorable opti

Wonderful company to work for .. great communication and people. All around nothing but positive…read morethings to say

they are out of buisness!! Good medical transport, they did a lot of out of town…read moreRides, cars, vans and wheel chairs We have missed there services.

I was at the train station picking up a friend and the taxi driver next to me slammed his door into…read moremine. When I said something about it he got super aggressive and told me it was my fault and stated making crying baby faces at me. His license plate was OR 287EFF and his cab number was #1062.

Good service , friendly drivers. Reliable people who'd show up on time to pick me up and get me…read morewhere I needed to go.

Drivers are nice. They are dependable never late picking you up like some other companies. I…read morehighly recommend them