I honestly don't know if the 1 star reviews mistaken Cascade Cab for another service because I have…read morebeen riding with them for three years now and they have been nothing but phenomenal. They've waited through my flight being delayed, waiting forever for my bags and even when I had accidentally slept through my alarms and almost missed my flight. All of their drivers have lived amazing lives with so many stories to show for it. They always have a smile to greet you with and recommendations for the best food around town! Their rates are more than fair and I have never had any trouble getting ahold of them. Overall if you want to support a local business, pay better rates than uber, and meet some of the coolest guys on the planet, Cascade is without a doubt the way to go!

My driver was beyond kind and patient with me. I went to pay him and all of the cash that I had in…read moremy wallet had been stolen and my debit card was declined. Since it's a Friday night I can't pay him until Monday. Don't go to Valley West Health Care Center

Wonderful cab experience with Elite! From the stellar customer service on the phone to make the…read morereservation, the follow-up reminder on text, and the quiet and amazingly efficient driver: our trip to the airport was the best ever. Right on time, smooth sailing. You'll hear from me again! Thanks. :-)

The trunk/hatch latch was apparently broken, so when I tried to open it for our luggage, it would…read morenot open. After dropping us at the airport the driver texted me with obscenities, vulgarities, and threats: "... and if I see your as* again, I'm a f*** you up and you can call my mother****g boss. etc. etc. I contacted the manager and shared the text. I was assured that the owner would call me later. She never did.

Driver Steve arrived on time after notifications that he was on the way. A link to his position…read moreand course were great! Being somewhat leery of a reliable pickup at 4AM to airport we couldn't risk being late. All went extremely well and he was a great conversationalist at that hour. Company did send reminder alerts the day prior so we felt good knowing we were at least on their radar. Totally a great experience and would use them again!!!

Booked/confirmed a 3:30 AM ride to the airport (where being on time is kinda important). Around…read more11:30 the night before I get a text saying they're overbooked but they got a competitor's driver to cover. When he was five minutes late with no word, I called him, to be told it would be another 15-20 minutes (too late). Had to drive, pay for parking and walk to the terminal post-knee-surgery (which is why I booked a taxi in the first place). If you're looking for a timely, reliable taxi company - keep looking ........

I ordered same-day 2-way ride. Everything went well. The pick-up at my home was 15 min. late but…read moresince I was going to a drop-off not an appointment, it wasn't a problem. In order to get to an appointment on time I will book the trip pick-up time earlier than I would expect it to be. The return driver went a step beyond what some others would do by coming into the building to find me since I wasn't waiting outside. As usual, he had texted his expected arrival time but I had my phone on mute and missed it. He was a little early and if he hadn't come inside I would not have had a ride home. He had my location so he knew where I should have been. Their dispatcher had logged in the floor and door number. I will use Oregon Taxi again

Driver was much earlier than expected was kind, courteous, and exceptionally nice tried to talk…read moreme out of a $15 tip that I gave him if all their drivers are as professional as the one I had today highly recommend

Always on time and a clean car everytime I've used this service…read more I don't wait long for a ride they show up pretty quickly when I need them and they offer discounts and rewards for repeat customers. Extremely respectful customer service.

I used their service during graduation at UO. I was worried as the reviews were not flattering. I…read morewas pleasantly surprised at the service from my driver and their technology to book a ride

They 3 for 3 for me on early morning airport rides, scheduled 8-24 hours in advance…read more No complaints.

Always prompt and can do a few stops ! Great group of folks. I like them all! Lyft can be…read moredifficult for any waiting so you don't feel bad with hybrid if they wait a few minutes. I glad My tip well too !

they are out of buisness!! Good medical transport, they did a lot of out of town…read moreRides, cars, vans and wheel chairs We have missed there services.

I was at the train station picking up a friend and the taxi driver next to me slammed his door into…read moremine. When I said something about it he got super aggressive and told me it was my fault and stated making crying baby faces at me. His license plate was OR 287EFF and his cab number was #1062.

Wrong orders. I live on the 3rd floor of my building and we have an elevator. The orders are…read moresupposed to be left at my door, instead they're left downstairs in the lobby and no one tells me. NEVER AGAIN.

Charging for uber one membership. We never signed up for this service. Unable to cancel on my…read moreaccount. Now I have to dispute with credit card.

Took 1 hour. 2 taxis. a smart ass driver, and 20 bucks to go 3 blocks this morning…read more 1st driver said I wasn' t there at pickup 2nd driver said I gave the wrong address as the pussy drove away saying some bullshit I couldn't understand. Minus 100 stars. Terrible.

It's always a joy seeing the driver come when they say so. Another great example is it's always a…read morefair price.

Had an incredible ride from Amber. M&H was on time, super easy to work with, & affordable…read more We took a ride from a winery in McMinnville to a winery in Dundee then from Dundee to Portland. Amber was a great driver not only for knowing the area and safe driving but also had a great personality and we really appreciated the hospitality. We were a group of 5 guys and had plenty of room in their SUV. 10/10 would use again. Hire them!

Mike & Helen are phenomenal. My wife and I came to Portland, Oregon, to do some wine tasting. I…read moredidn't want to drink and drive. I reached out to Mike and asked to schedule a driver for four wine tastings. He helped me set up my tasting and mapped everything out perfectly. We were on time for all of our tastings. The vehicle was nice. Helen was our driver. Great driver. Both went above and beyond to help me plan my trip. I highly recommend using them for a wine-tasting tour or any transportation needs.