Always on time and a clean car everytime I've used this service. I don't wait long for a ride they show up pretty quickly when I need them and they offer discounts and rewards for repeat customers. Extremely respectful customer service. read more

I used their service during graduation at UO. I was worried as the reviews were not flattering. I was pleasantly surprised at the service from my driver and their technology to book a ride read more

Super impressed with Eugene Airport Taxi. Fast friendly and professional service. I needed taxi service fast and he was able to pick up my daughter within 15 minutes near the airport for a ride to South Eugene. He (I wish I'd gotten his name!) was very accommodating and kept the cost less than a Lyft ride. 5+ stars! read more

Easy, Convenient, Efficient and Affordable = A+. Thank you Eugene Airport Taxi and Amine Sadak.

Rarely take a cab, but 12 in. of snow forced it. Pickup was ok...went to wrong street but got to me only a couple of minutes late. Pickup was another story. 12:30 am pickup didn't happen until 2 am. Stood outside since work had closed....freezing. 3 calls telling me they were on their way. Since they were the only one running, couldn't be choosy. read more

Got there on time drove the speed limit and was very cordial but not overwhelming Will call them every time I fly out of EUG

Thank you for a great positive experience on my way back from a wonderful weekend...I enjoyed my driver Gina...Very friendly and upbeat...Good, fast service, will use again read more

Excellent service from the airport into town. Gary was one of the best cab drivers I've ever had. Exceptional person and service.

Excellent service. Driver was kind and professional. He made some suggestions of places we should visit during our trip and explained where we were on the way so I didn't need to ask. That was helpful to familiarize the area. It was great to be offered a snack after a long flight. The cab was clean and he was a safe driver. I'd definitely use Muscle Arm again and recommend them. They save people money and offer snacks and beverage, what more could you ask for? I have taken other taxis and one driver had foul breath odor, one was speeding on the freeway and another was very grumpy so I wouldn't ride with them if possible. read more

Well, a driver with the number 1078 proceeded to ignore stop sign rules and almost ran straight into us. Then proceeded drive in the bike lane for 3 blocks... I suggest a driving course for that guy before taking on passengers... read more

I have taken Muscle Arm Taxi from the airport and it worked out fine, they provide free drinks and snacks and have reasonable prices. That being said, the first time I rode with them the Prius reeked of cigarettes and the last time I was at the airport their taxi driver creeped me out. I had a taxi from a different company reserved and the Muscle Taxi driver would not quit heckling me about my taxi. He repeatedly made inappropriate comments about other taxi drivers and would not quit asking me about my wait. I was extremely uncomfortable with his behavior and would not recommend taking taxi rides with them alone. read more

She was super nice and got us to our destination quickly. She even made jokes with us. We would definitely use this Taxi service again

I made a reservation with Eugene Airport Taxi less than 24 hours prior, for a 2:30 AM pickup. Edward was actually early, a wonderful driver and a great conversationalist. Unfortunately, the total cost was a little bit higher than I expected, which I couldn't really figure in advance because their rates are posted nowhere on their website. Still, I had wonderful service, and that really counts for a lot. I would not hesitate to use them again in the future. read more

I highly recommend Eugene Airport Taxi. Excellent customer service. My flight was delayed more than two hours, arriving after 1am. Mr Z was at the airport waiting. Really appreciate them having a cab there that late. Very professional. I will definitely use them again whenever I need a cab! read more

Best taxi ride ever / Gary was an awesome driver - had the best ride ever - thank you !

I came in to the airport last night and Eugene taxi was there despite 12 inches of snow. No other taxis were running to the airport including Uber and lift. Driver was professional and drove well in the snow. read more

We booked an early morning cab ride to the Eugene Airport the day before we were to leave. The person we spoke with carefully took down all the necessary information. The cab was to be there between 4:45 and 5 am in order for us to make our 6:40 flight. (We are about 15 min. From the airport.) No one showed. We started calling a little before 5. "Oh, the cab is on its way." Five minutes later we call again and now are told that the driver didn't show up for work, plus they didn't even seem to have the correct address. We cancelled the cab, threw our stuff in our car and sped off to the airport. Luckily, even though we had to park far away from the terminal, we made our flight in time. BUT, when we return we will be facing a $216 parking bill!! All because of this poorly run cab company. This is why UBER and LYFT are so popular! read more

Last Tuesday Chad give me a ride from the airport to the Hilton. It was extremely easy, profecional and friendly. He event offered me a bottle of water. Excellent service Chad, thank you for making my trip much easy. read more

Absolutely unacceptable! I called the night before my flight left and arranged for a pickup next morning. But... No driver ever showed up!!! Absolutely unacceptable. I had to rush to find alternate transport at 4:00 AM! Never, never, trust this joke of a business. read more

Worst taxi service ever. Came 45 minutes late. Taxi driver had no GPS to find me or the airport. Don't use this taxi company!

Reserved a taxi for an EARLY morning; 4:30am pick up. Driver was punctual, pleasant and got us to the airport promptly. Will definitely use their services again when visiting Eugene! read more

My friend and I shared a taxi from the airport together (she lives 3 blocks from me) and the driver said he could charge us as two different transactions to make it easy to split the bill. The bill was up to almost $30 by the time we got to her house and then continued to climb until we got to mine when he then said that we both would be charged this full final amount since he had had to make two stops. This was far more expensive than other cabs and honestly seemed like kind of a scam, plus the Prius reeked of cigarettes. I WOULD NOT RECOMMEND. read more