I honestly don't know if the 1 star reviews mistaken Cascade Cab for another service because I have…read morebeen riding with them for three years now and they have been nothing but phenomenal. They've waited through my flight being delayed, waiting forever for my bags and even when I had accidentally slept through my alarms and almost missed my flight. All of their drivers have lived amazing lives with so many stories to show for it. They always have a smile to greet you with and recommendations for the best food around town! Their rates are more than fair and I have never had any trouble getting ahold of them. Overall if you want to support a local business, pay better rates than uber, and meet some of the coolest guys on the planet, Cascade is without a doubt the way to go!

My driver was beyond kind and patient with me. I went to pay him and all of the cash that I had in…read moremy wallet had been stolen and my debit card was declined. Since it's a Friday night I can't pay him until Monday. Don't go to Valley West Health Care Center

I picked up an Elite taxi at the airport taxi stand. Once in the car (which smelled of smoke), I…read morenoticed there was no meter and no obvious registration. I asked the driver about the lack of a meter, and he said it wasn't required if rates were posted on the side of the cab. Fair enough, I guess, but I also couldn't see how he chose his route (which seemed out of the way - I've driven to the airport many times and would never take that route). When we got to my house, the charge was higher than I've ever paid for a cab home from the airport, and I take them with some frequency. Long story short, the whole thing left a bad taste in my mouth. Do not recommend!

We were flying in from the east coast late and didn't want to rent a car. Elite was waiting for us…read morewhen we arrived . We were also able to make pickup arrangements for departure. Friendly staff.

Driver Steve arrived on time after notifications that he was on the way. A link to his position…read moreand course were great! Being somewhat leery of a reliable pickup at 4AM to airport we couldn't risk being late. All went extremely well and he was a great conversationalist at that hour. Company did send reminder alerts the day prior so we felt good knowing we were at least on their radar. Totally a great experience and would use them again!!!

Booked/confirmed a 3:30 AM ride to the airport (where being on time is kinda important). Around…read more11:30 the night before I get a text saying they're overbooked but they got a competitor's driver to cover. When he was five minutes late with no word, I called him, to be told it would be another 15-20 minutes (too late). Had to drive, pay for parking and walk to the terminal post-knee-surgery (which is why I booked a taxi in the first place). If you're looking for a timely, reliable taxi company - keep looking ........

I ordered same-day 2-way ride. Everything went well. The pick-up at my home was 15 min. late but…read moresince I was going to a drop-off not an appointment, it wasn't a problem. In order to get to an appointment on time I will book the trip pick-up time earlier than I would expect it to be. The return driver went a step beyond what some others would do by coming into the building to find me since I wasn't waiting outside. As usual, he had texted his expected arrival time but I had my phone on mute and missed it. He was a little early and if he hadn't come inside I would not have had a ride home. He had my location so he knew where I should have been. Their dispatcher had logged in the floor and door number. I will use Oregon Taxi again

Driver was much earlier than expected was kind, courteous, and exceptionally nice tried to talk…read moreme out of a $15 tip that I gave him if all their drivers are as professional as the one I had today highly recommend

Always on time and a clean car everytime I've used this service…read more I don't wait long for a ride they show up pretty quickly when I need them and they offer discounts and rewards for repeat customers. Extremely respectful customer service.

I used their service during graduation at UO. I was worried as the reviews were not flattering. I…read morewas pleasantly surprised at the service from my driver and their technology to book a ride

They 3 for 3 for me on early morning airport rides, scheduled 8-24 hours in advance…read more No complaints.

Always prompt and can do a few stops ! Great group of folks. I like them all! Lyft can be…read moredifficult for any waiting so you don't feel bad with hybrid if they wait a few minutes. I glad My tip well too !

they are out of buisness!! Good medical transport, they did a lot of out of town…read moreRides, cars, vans and wheel chairs We have missed there services.

I was at the train station picking up a friend and the taxi driver next to me slammed his door into…read moremine. When I said something about it he got super aggressive and told me it was my fault and stated making crying baby faces at me. His license plate was OR 287EFF and his cab number was #1062.

Sometimes they show up and sometimes they don't show up which has caused me many problems too many…read moretimes and I won't use them

Wrong orders. I live on the 3rd floor of my building and we have an elevator. The orders are…read moresupposed to be left at my door, instead they're left downstairs in the lobby and no one tells me. NEVER AGAIN.

Took 1 hour. 2 taxis. a smart ass driver, and 20 bucks to go 3 blocks this morning…read more 1st driver said I wasn' t there at pickup 2nd driver said I gave the wrong address as the pussy drove away saying some bullshit I couldn't understand. Minus 100 stars. Terrible.

I got a ride from Grocery store to home, about 3 or 4 blocks. They paid the driver less than 4…read moredollars and said on his app that the total amount of the total charge was 8 dollars. I got ripped off 28 dollars! For 3 blocks!! I assumed it was like the gas pumps charging $100 on your card and when your gas charge is $50, a few days later, you see a refund of $50. That was not the case ,at all,! What a literal scam!

Mike & Helen are phenomenal. My wife and I came to Portland, Oregon, to do some wine tasting. I…read moredidn't want to drink and drive. I reached out to Mike and asked to schedule a driver for four wine tastings. He helped me set up my tasting and mapped everything out perfectly. We were on time for all of our tastings. The vehicle was nice. Helen was our driver. Great driver. Both went above and beyond to help me plan my trip. I highly recommend using them for a wine-tasting tour or any transportation needs.

Immaculately clean ride. Dan was professional, warm and very interesting to chat with. Can't…read morerecommend enough.