This review pertains to my most recent attempt to obtain a simple replacement retention pin for a…read morescreen door. I will not bother to recount our extremely poor experience when we purchased 7 French Doors several years ago. I had one of their experts come to the home to measure the door frames so that if there were a problem they could not blame me for an incorrect measurement. Surprise surprise when one of the doors did not fit, this after the original door had been removed leaving a gaping hole in our living room wall. It took 5 weeks to receive the correct replacement. BTW, they wanted full payment before the new one arrived. I told them that I would have AMEX put the full amount on hold until the replacement arrived. That got their attention. Back to the current situation: When I visited the store to buy a replacement retention pin, the individual at the front counter was totally clueless. I then asked for the person who handles storm doors. Hilda wasn't in. Two voicemails were left on her line. I was not shocked when she did not respond. The good news is that the Anderson website parts dept. had the part. I should have gone there first rather than waste time with the indifferent and incompetent personnel at TW Perry. Stay away.

Alternative to big box. Easy to find he help. Bought wood putty for kitchen remodel. Hope to buy…read moresupplies in future for hardscaping.

Great selection. Knowledgeable, friendly staff. Everyone who is planning having stone work done…read moreshould visit. They do not sell direct to customers, so no pressure to buy when you visit. Good supply of samples to take home.

I'm helping to design a new construction residence and was referred to check out countertops and…read morebacksplashes at MSI or MS International, Inc. I fell in love at first sight with the large selection and attractive showroom. Unfortunately, like some bad, handsome beings, don't let the good looks fool you! At about 3:20 pm on Monday I checked in with a receptionist who seemed laid back, to say the least. I didn't waste her time because I knew exactly which stone I wanted. She walked me to the correct section, waved her hand at the row of slabs that fit my color scheme and left, which was okay. What was NOT okay is that she failed to say that ALL EXCEPT ONE OF THE SLABS WERE ALREADY SOLD! I wasted 25 minutes carefully matching, selecting, and photographing SKU tags among a bunch of UNAVAILABLE merchandise. When I returned to her to place my order, she nonchalantly made the disclosure that she should have made at the beginning! There was only ONE slab at the far end of the row available! Why didn't she say that in the first place?!? When I complained to her about her failure to provide vital information, she shrugged it off after making a lame excuse. I walked out without another word, extremely irritated by her dismissive attitude. I drove to the next store on my list, hoping I could get there before closing and make up for lost time. That next store, Cosmos Granite and Marble, proved to be delightful! Not as fancy, but with an even better selection of designer stone, and an extremely friendly salesman, whose knowledge is unsurpassed. I reserved 5 slabs of material from Cosmos and made plans to return for an amazing slab of exotic stone so crystalline that it can be backlit. MSI showed me that they do not care about treating prospective customers well. Don't waste your time at MSI! Learn from my pain! Go straight to Cosmos for great service and selection! See my review of Cosmos for more information.

I was given a lifetime guarantee on my counter which was broken by their installer. A year later…read morewhen I called for some maintenance on the granite, not related to the repaired crack, I discovered that they had closed their business.

We recently had our kitchen countertops replaced and, after reading the reviews of several shops in…read morethe area, we went with Dominion and believe me, we are very pleased to be among the very many happy customers. First, Christian B. is an outstanding and valuable resource to discuss your ideas/needs with. He is very patient and he has a good sense of what looks good and will be very honest with you as he walks you through the process. Christian is organized, punctual, and he is a great person to work with- full of great ideas and suggestions. Dominion offers many styles and types of granite, quartz, etc. to choose from and they can move very quickly if needed. We came in with a deadline to get our kitchen done before a certain date that was about 5 weeks away and we were done within three weeks- very impressive! The installation team removed our old countertops and installed the new ones in just a matter of hours and they did an outstanding job. You can tell that Dominion is truly tops in their area of expertise and they only hire the best people, because it is very clear that everyone we came in contact with (even Izzy!) cares a great deal about what they do. Thank you, Christian and team- we are very pleased with how things worked out and we'll definitely recommend you to anyone who needs countertops- as a matter of fact, we've already told a few neighbors about you.

Celia was extremely helpful and patience with us. She took her time helping us understand the…read moredifferences in the types of stone, advising us on our options and providing us estimates.

Fantastic service, selection and prices! Skip the big stores and shop here!…read more I found the perfect floor tile that looks like real wood. The staff couldn't have been more helpful.

I was in need for a tiles of rather a rare format. At Stone Solutions I was offered a choice of 6…read moretypes of the tiles I was looking for. The price was reasonable and the service was amazing. Strongly recommend this place! Mark

Ok! I just noticed I got an estimate this morning! Way to go smart Handy Services!!…read more A bit too high for mulch but everything does cost money! Thank you for coming to see what I needed for my yard and sending me an estimate!

Azamat with Smart Handy Services was excellent! I have never hired a handyman through Yelp or the…read moreinternet and I was pleasantly surprised despite the fact that I am very picky. Azamat was the first to respond to my inquiry. He was on time, super professional and friendly. He did an EXCELLENT job of installing a commercial towel & soap dispenser, removed and installed a large mirror and hung a large medicine cabinet. He quoted me a price and didn't request a lot of information ahead of time like photos and measurements (that others requested) and he came prepared with all his tools (anchors, screws, all tools needed to do the jobs). I will definitely call on Azamat again!! Thanks for doing such a great job!!

Clowns or Crooks - BOTH…read more I only needed two boxes of flooring for a small job. I needed it to match perfectly and since I purchased the other flooring here (for an entire level of the house) I felt this would be the best best for the small job to obtain the match. Here is the Crooks part - even though it was a very small order I was charged the same shipping fee as if it were a large order. So, as I see it they combine multiple small orders and make money hand over fist by screwing the customer (a repeat customer at that!). No amount of negotiation would change their mind. Now for the Clowns part. I get the email that my order is ready for pickup at the Dulles location. I go there and the person helping me has no idea about the order "I don't know anything about it" says he. I give him the name on the order telling him it's for my house. He says no, I need the name of the company it's for. I say again...I bought it for my house. I BOUGHT IT. Not a company. ME. I show him the email, he no one by that name works here and calls the MD location to try to find out something about the order and (now 20 min later) finally enlists the help of another clueless person who also knows nothing about the order and tells me it's not here. Luckily he shows Suzanne the paperwork and she says "Yeah, it's right over there". Numbskull 2 goes and puts eyes on the order. Tells me it is here and to drive around back past the yellow ramp to the second open bay and it will be brought to me. I follow his instruction and after 5 min of watching some guy drive a forklift around (through all his back and forth I kept saying to myself OK, he's getting my order). The forklift driver finally stops and asks if he can help me. I tell him I'm here to pick up an order. He says did they give you a ticket? I say no, I was told to drive back here past the yellow ramp to the second open bay door so, here I am. He is all puzzled and mutters something about no ticket. Another 5 min go by and he shows up with the order. All totaled, somewhere just shy of 45 min for a simple task that should have taken at most 10 min. Hat's off to Suzanne who saved the day for if she were not there I would have had no choice but to return home empty handed due to the incompetency of the other two workers. We called this sort of thing a Charlie Foxtrot in the Army. And that's exactly what this place is. A Charlie Foxtrot.

We are in the process of remodeling our kitchen and two bathrooms. I had an excellent experience…read morewith Suzanne and Louisa at ProSource for the purchase of our kitchen flooring and bathroom vanity. I wish I had found them at the start of our project, as I would have tried to get everything from this store. The staff was extremely accommodating, answering my many questions via email, text, and phone. They went out of their way to find me samples of items flooring, coordinate colors, and visualize design. All of the staff is friendly and knowledgeable. I was so excited to remodel our home, and they helped it to be stress-free. I appreciate their timeliness in getting the products we needed as well.