Very pleased with Plumb Professionals. Gary was prompt, upfront and honest. Their initial visit and consult was free of charge, with no pressure. I followed up for a full service. Would highly recommend. read more

Giving two because they don't charge for coming over and are quick to respond on Yelp. Taking out 3 stars because I just noticed that they wanted to charge me for a never existing leak. Had they only quoted me for the requested service which was replacing the valve, I'd say their price is reasonable and in line with others but squeezing a non-necessary repair is not acceptable. read more

Plumb Professionals - Plumbing Near Me

First free estimates. Fast friendly and reasonable. They did all the work correctly and on time. I'd use them again.

This was my first time using a locally owned plumbing company. I was pleased with the quality of service and the quick response. Gary was easy to work with and helped explain what the problem was. He also made sure I was happy with the work before finishing up. I will definitely be a returning customer. I called for a leaking valve that was partially behind a bathroom wall tile. I tried to replace it but the copper pipe was not cut correctly and I could not get the ferrule to seat with the pipe. Gary extended the copper pipe and installed a new right angle valve with a press fitting. read more

Plumb Professionals - After work was completed - Plumbing Near Me

John showed up at 7am at the front end of 7-8am window. He assessed and gave me the upfront cost to find the leak and cost levels of repair. I had an expectation of cost and while it was higher than what I'd like it to have paid I felt the on time arrival, fixing it and getting it done in one shot with a first time courtesy discount helped. John was very courteous asking for permission for everything and he left the place just as clean as when he arrived. That's a plus! Thank you. read more

We've been using Plumb Professionals exclusively for nearly 10 years. Scheduling is very convenient with email confirmation and updates prior to arrival. Zach arrived on time and quickly diagnosed and repaired our tankless hot water heater. He also did the necessary maintenance and was very professional. He checked the hot water temperature from our shower and taps to ensure everything was working properly. He treated us like family, just as we've experienced on every service job. Highly recommend this company for all your plumbing needs. On time, honest and extremely knowledgeable about every type of plumbing issue. I have Plumb professionals on speed dial! read more

We had a water heater installed. The person showed up on time and hauled away the other tank without issue.

I called Plumb because of the great reviews on FB and Yelp. Found out the garbage disposal had a small leak under the sink last night. Although I contemplated fixing it myself but am glad I called Plumb. I was able to schedule an appoint right away. Kudos to Andy for keeping me informed throughout. While he's diagnosing the problem, I asked him to check on other plumbing issues (toilets not flushing smoothly). He gave me a reasonable estimate for both, and completed the jobs as promised. Overall outstanding experience for customer service and repairs. Highly recommend. read more

Would not recommend. Wanted to rip out all of my pipes and cabinets for something that another plumber easily fixed. Kept talking about sending their water mitigation team which I have no idea what it means. Also spent 20 mins in my hallway trying to upload some pictures since he did not have good service, not my problem. Finally asked him to do it outside. If you don't want to do the job, just let the customer know and leave the property instead of wasting the customer's time. read more

I am a new homeowner with very little experience in troubleshooting the mechanics that are necessary to maintaining a house. When my hot water broke, I called a different company and was immediately taken advantage of. For a second opinion, I called Plumb. Zach came over and kindly showed me what was wrong, explained how he would be fixing it, and quoted me a price that was literally 10 times less than the first company. His diagnosing the problem was free, the other company charged me $300. Just a few days later, Zach came back, fixed the hot water quickly and efficiently, and he even checked out a toilet for me and taught me how to test it and troubleshoot it myself. I would not hesitate to call Plumb again for any work I need in the house. I trust them and I love supporting their business read more

$495 for 40 min snake job to clean a hair clog in bath tub, so about 15-20 min actual snaking. Last two times other big plumbing companies came by they charge 150 per hour to snake kitchen sink, the toughest one was an hour n half and they guy really had to work the clog. I know there is inflation but come on why rip customers off, doctors and lawyers charge less per hour. 1 star because the clog was addressed, 1 start for being on time. if that is the new actual hourly rate please correct me. ( in which case are you hiring ? because I wasted my time studying finance and business ) read more

I called Plumb Professionals shortly after 4:00 PM on a Thursday due to a leaking toilet water supply line on the third floor of my home. Unfortunately, it had already leaked through the ceiling of my second floor. Someone called me back immediately, and Gary was on the spot-fixing the issue within an hour and a half. Not only did he do that, but he also fixed two other minor problems while he was here. I highly recommend Plumb Professionals and Gary! Thank you! read more

Absolutely outstanding in every way. All the wonderful reviews they have are true. Reasonably priced, punctual, informative, friendly... just call them. These are the folks to do the job. I shopped for plumbing help for hours online, and this company had the best reviews, so I took a chance and called them. I'm glad I did. Don't hesitate. You've found your plumbing service. read more

First time customer here. Mr. West came out first thing this morning right on time and was very friendly and helpful. He explained everything and provided a detailed quote and options as well. Seemed knowledgeable. I can't speak to price comparisons but just having a company that is responsive and efficient is worth a lot. I would call on them again if I had an issue. read more

Prices seem WAY out of line with industry standards. It might be what it costs but installation from the big box stores seems cheaper. Update: Answering the comment below from the company, I was by no means stating your company was not good. Not at all. I understand a business charges what a business charges. No issues there. It just seemed a tad high. Nothing more. read more

To be clear the one star is for honesty, Plumb Professionals may do good work. A female friend of mine called me because she had no hot water. I did a search on Yelp and found Plumb Professionals. Someone from the company came out, looked at the water heater and sent her an estimate for $10 which she forwarded to me. I reviewed and there was no detail, only replace water heater. I called and asked for a more detailed estimate. The new estimate was not itemized, just a few sentences with the model number of the water heater and a sentence about replacing a few valves and the pan. I could not imagine why a water heater would be $10K and told my friend if she could hold out I would drive to VA to look. My friend's townhouse has an outside mechanical room. When I went in the room everything was cold to the touch. I looked around and found an electric baseboard heater which was set to the low end of medium. I turned the thermostat up to mediu-high and got $15 of pipe wrap at the hardware store. Ta-Da. Fixed. Hot water. And for much less than$10K.. Doing some research I found the water heater also provides hot water for the heat. I can see why it was so much more than a regular water heater. That said, the fix was NOT a new $10 THOUSAND water heater. Taking advantage of a single woman is despicable. If they would have changed for wrapping the pipes and flushing the water heater, I would have given them a great rating. As is they only deserve scorn. Shameful. read more

Installed Double Plumbing Vanity to replace a single Vanity. They were great- Fair priced and very professional. Jonathan arrived on time and texted us when he was on the way- with an estimated time of arrival. Will definitely use them again and Highly recommend! read more

Plumb professionals is my favorite plumber I've ever worked with. I work in commercial construction and see the way a lot of subcontractors do business. These guys are professional, responsive and cost-effective. I call them every time I need work at my house and have recommended them to all my neighbors. read more

We had an issue with a leaky shower. We called on Monday morning, and he was out around noon. He replaced the cylinder and the problem is fixed. While he was out he also cleaned out the washer intake filters (separate charge). The guy was very friendly and professional. Knew what he was doing. He also recommended we flush out the hot water heater once a year. Based on what we see, that seems like good advice. read more

These guys are the real deal--showed up on time, excelled where others struggled, and charged less than I anticipated. Fully endorsed!

I was so thankful that when I made my call for help, Plumb Professionals came to the rescue! Our new fridge needed a water line hook up, but our old water line was ancient with sub standard shut off valves. The technician communicated with us and actually showed us what and why he recommended the new valve. His work was clean and fast and the price was a decent value! Very friendly company to deal with! Thank you! read more

Our sink erator stop working over the weekend. So I gave Plumb Professional a call. Jonathan showed up, pressed a button, and solution solved. Jonathan is very professional and honest. I highly recommend Plumb Professionals for all your plumbing needs. Thank you. read more

Fantastic job done. Hired to install a utility sink and move a washer water and drain box. Planning to hire again to install some toliets around the house. read more

Short but great encounter. I only needed a plumbing inspection in my townhome, required by my HOA. They promptly responded and scheduled me for an appointment the next day, then adjusted the exact time of arrival to fit my needs. Billy was very professional and courteous, quick but very knowledgeable in the same time! Highly recommended! read more

I needed a new Direct-Vent Gas Water Heater and called Plumb Professionals based on the many great reviews I read. The reviews were SPOT ON. Plumb Professionals is a fantastic company with highly skilled technicians. Michael and Gary came at the appointed time; both wore masks and put "booties" on before entering my place. They worked diligently until they replaced my old water heater with a new model. After the job was completed they cleaned up the area and took the time to explain the nuances of the new water heater. My impression from start to finish was that they were courteous, professional, knowledgeable, meticulous in their work, and honest. Plumb Professionals will definably be on my speed-dial if I ever need another plumbing job done. I highly recommend them! read more

They are very responsive, so I was kind and gave 3 stars. I called 5 plumbers on Friday for clogged drain line service on Monday. Plumb Professional was the only one who was going to charge an emergency fee for a Monday call. So, 4 out of 5 do not charge emergency fees. Not going to pay a couple extra hundred bucks for a Monday which is not an emergency! read more

Daniel from Plumb Professionals was amazing. He answered all of my questions and shared his knowledge with me on what I need to look out for. He was on time for the appointments and took off his shoes without me even asking before he entered my house which was a bonus. I would recommend Plumb Professionals to anyone looking for professional and competitive pricing. read more

We are in the process of having Plumb Professionals bury a gas line in our back yard. They misrepresented the time it would take telling us it would be done in ONE day. However, they didn't check the inspection schedule and we only found out day-of that it would be another 2 weeks to complete the job. The open trench and gas pipe sticking up have been left exposed and unsafely in our backyard, where there are kids and a dog, for two weeks apparently. read more

Plumb Professionals - Exposed gas pipe - Plumbing Near Me

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I called Plumb Professionals to resolve a bathroom clog after another company quoted me a price of just under $1,000 and then charged me $80 for the service call when I suggested they must be joking and I wasn't prepared to pay that amount! Plumb Professionals arrived as promised, did everything possible to clear the clog and, when it was to a point behind a wall, suggested a much less expensive alternative to tearing into the wall which was successful and probably saved me a couple thousand dollars! These people are polite, professional and trustworthy! I will definitely be using them for all my plumbing needs from now on! read more

We've used Plumb for a few jobs around the house. They are responsive, flexible on scheduling, and professional. They have also proposed practical solutions that give you options in terms of the level of work, which I appreciate. read more

Technician Michael West conducted a diagnostic review of my water heater due to our experiencing a slow infrequent water drip. Michael is a top-notch professional; he's polite, polished, plus, he's an excellent communicator. It was quickly evident that he knew his stuff as he helped me understand how the system functions, as well as what was happening inside the water heater likely resulting in the slow leak. Additionally, Michael was able to identify the exact part that needed to be replaced. By providing me this information, I was able to contact the manufacturer and have the replacement part shipped without delay, and without cost due to the system being under warranty. Had I not known the exact part number needed, the situation would have been substantially more complicated to correct. From start to finish, Michael made it clear he wanted to make things right. Once the part arrived, Michael returned to my house, drained and (again) inspected the water heater to make certain no other issues existed. The new part was added, and now the system is working perfectly. I'd also like to point out that from the moment you first make contact with Plumb Professionals and speak with dispatcher Ben, you quickly realize you're in contact with a team of professionals. Let's face it, you usually call a plumbing group because you've got a problem. Speaking with Ben, and then meeting Michael West at my house, I knew that I was in good hands. Lastly, and this was especially impressive, I called the company after the service visit to ask some basic questions regarding the invoice. Ben greeted my call with an eagerness to make sure I fully understood all aspects of their billing process and to make certain I was completely satisfied with the service they provided and the price paid. With representatives like Michael West, as well as point person Ben (the group's dispatcher), you can't go wrong working with this group. They're real pros! Nice work gentlemen! Thank you. read more

Plumber Professionals does outstanding work at reasonable rates. Their plumbers are knowledgeable and friendly.

Leo Rowitz, the owner of Plumb Professionals, was very responsive with my inquiry about the water temperature in my shower. Given that it was a holiday, and the nature of my inquiry was not urgent, I did not mind waiting until the next business day for service. Costs are assessed only if plumbing services are rendered in the visit. Leo dispatched Tony Stango to my home, to repair the issue. Communication from both Leo and Tony were excellent. Tony called to ask if he could visit 30 minutes before the scheduled time of appointment. He wore cloth booties to cover his shoes and a mask on his face. Tony also emphasized the importance of physical distancing. Tony's 33 years of plumbing experience was demonstrated when he repaired the issue within 20 minutes of arrival to my home. His customer service was superlative. I highly recommend Plumb Professionals for your plumbing needs, and most especially Tony Stango. read more

Plumb Professionals - I now have hot water! It's the little things that make one happy! - Plumbing Near Me

House was serviced by Zach H. He quickly identified the pressure relief valve as the pressure issue and finished the repair within 90 minutes. I had also mentioned in my original call that we had a stuck hose bib in our backyard and Zach spent just a couple minutes unsticking it as a courtesy. I will definitely use Plumb Professionals again next time. read more

Here is the reason I gave you a 1. When I called a while ago about a leak in my kitchen faucet, you said that you would give me a free estimate. I was grateful that you just had to twist the screw tighter and didn't charge me for it. Fast forward to about 3 or so months later, my upstairs toilet overflow valve seemed to not be working properly. I called and I asked if he could come by and look at it. I figured you would have given me the same deal as the first time. I had my roommate here & I was not home. When all of a sudden I got an email BILL for 186.00. I was PISSED OFF. My friend who also happens to do some plumming said that I was ripped off and I was most likley overcharged for labor. I didnt say to fix it. If I knew that it was going to cost that much I would have tried to fix it my self or at least you should have given me a choice to fix it or not. That whole unit was recetly replaced btw. SECOND. I went to pay the bill on line and YOU DONT take the bank that I bank with so I went to use my CC and then you want to charge me a transaction fee of over 7.00. WHICH IS ILLEAGAL. YOU ARE NOT ALLOWED TO PASS THAT CC FEE ONTO YOUR CUSTOMERS. YOU FORCED ME TO USE A BANK THAT I NO LONGER USE AND NOW I HAVE TO TRANSFER MONEY TO THAT ACCOUNT. I will not be doing business with you anymore. read more

Michael West to the rescue again! Had some unfortunate sewage backup in my basement's laundry room and Michael helped me understand what could be going on and how best to move forward. He took care of the problem and was an absolute joy, as always. It's so nice to have a reliable person to call when home issues arise! A stressful situation made much less so with the wonderful Mr. West! THANK YOU!! read more

Very nice technician and no charge for the initial visit. Professional but verrry expensive unfortunately.

I found Plumb Professionals on Google and called them to help with a ceiling leak in our home. They came over promptly, diagnosed the issue, and provided us with valuable insight--all without charging a fee. The technician was highly professional, and the service was outstanding. I would definitely call them again! read more

They are awesome! We requested the service through yelp and the owner Leo responded in probably less than 5 min!! Technician Billy came out early next morning and repaired our leaking outside faucet right there in less than 30min. Everything from start to end went very smoothly and the price was almost HALF of the other plumber we spoke to. Also, they offered FREE diagnose and NO "service fee" to just come out. The other plumber wanted $95 to just come out to look! We are a happy customer! They will be our go-to now! Thank you Plumb professionals! read more

I couldn't be happier with Michael West! He is the best plumber anyone could ask for! We were out for a weekend and the weather was extremely cold so the pipe busted...water was everywhere and we had no water to use...Michael was here earlier than the appointment time and helped me so, so much! I can't be more appreciative of Michael. What he did for me and my family today was speechless! Thank you Michael! read more