Chaz has been tuning our piano for over 6 years! He arrives on time, tunes our piano, and then…read moreplays it beautifully to verify that it's in pitch. I highly recommend Pitch Perfect Tuning!

Always on time, always professional and clean, always a pitch perfect tuning!! I've used them for…read moremany years and highly recommend them!

I would give Ken Bailes 10 stars if I could. He is one piano tuner that knows his craft. Dedicated,…read moremethodical, and does his work with finesse and precision. My piano from 1949 was brought back to life by Ken Bailes. No other person could do what he did. It was not easy to tune this piano. He had to raise the pitch which in itself was no easy task on a 1949 Baldwin piano. He tuned each string with such passion and care. He was like a surgeon in the operating room. The piano was the patient and he brought it back to life. Now each note on my piano is a joy to hear. He is more than a professional. He approaches his work with laser-like focus and makes sure that each note and strings of the piano match the note and tone on his state-of-the-art tuning device. If you have a piano that needs tuning, please let Ken Bailes do it. I am convinced that he surpasses the highest bar set for anyone in his profession. He does not compromise on the quality and service. He does not take shortcuts. It took him 3 hours to tune my piano. Since my piano was from 1949, he had to go over it 3 times to make sure its pitch and note are accurate. He explained everything before starting. He explained how the tension of the wires affects the sound board and how the tightening has to be done carefully on an old piano. Some of the tuning pegs were hard to turn due the age of the piano, but under Ken's gentle but firm coaxing, the pegs turned. No easy task. He is one person you can trust 100 percent. Thank you, Ken!

Kenneth gives 1 of the best bargain in term of tuning. He charges $105 flat rate regardless how out…read moreof tune your piano is (mine hasn't been tuned in 10+ years lol). Other places typically charge $175, however, Kenneth's now retired and is only doing this to keep himself busy. He probably does work a little slower in comparison to the major companies, however, he's very meticulous. You won't be disappointed! Plus he also has a lot of very crazy, interesting stories if you're ever interested.

William was scheduled to tune the piano. He told me it was not yet ready for a tuning and…read morerescheduled that piece for October. Believe the care given and attention to climate control throughout the year in this house kept the piano in tune. William and I spoke of the concerns and issues with an 84 year old instrument and asked a variety of questions as to touch, key response, etc. After further discussion we decided to use this time to address those issues. His attention to detail, willingness to answer all questions, and good work made a noticeable improvement in key response/touch. I couldn't be happier with this young man's good work.

He was prompt very communicative and did a great job tuning our piano which had not been tuned for…read morea few years.

Have to support these small music shops. Victor Litz has a lot to offer from types of instruments,…read moreelectronics, lessons, used gear, you name it. I was especially impressed with their selection of ukuleles. Never have I seen so many in MD in one place! Definitely more than what Guitar center offers. They have an acoustic room in the back to try their acoustic/classical guitars. I had the chance to buy one of their used guitars at an amazing price. I appreciate the staff working with me on the price and even holding the instrument for a day when they could have easily sold it to next customer. Shows that they care about customer satisfaction more than just making a sale. I was able to spend a good amount of time trying out the instrument and they also helped tweak the intonation before I decided to take it home with me. The only few downsides I could see was some of the staff were not particularly knowledgeable about certain guitar models that they were selling, but much better than say Guitar Center. The humidification in the acoustic room basically only controlled by a residential type humidifier, so not very precise. Compared to other small guitar shops in the DMV, I don't think I would feel comfortable getting my guitar worked on here just based on the level of expertise I surmounted from the conversations I had. But a good place to buy gear nonetheless if you know what you are looking for. Parking is just a little challenging since it is in the middle of old town Gaithersburg. But in the past I have come on the weekends and there is some parking across the street at the museum.

Amazing store and staff - it's been around forever - nice guy Charlie always helps me w/ my vinyl…read morerecord selections

I was ISO a Baby grand rental for friend. There many choices, we will be making a choice on the…read morefinal piano soon. They were very helpful.

Make sure to confirm actual tuning expected cost. I was quoted one thing and at time of tuning…read morecharged more due to the fact piano had not been tuned recently. Somehow some additional process (over-tuning? or repeat tuning ) was needed for the tuning and yet it took the same amount of time or less than it usualy took before by others. Price was a little on the high end to begin with and it took off even more. Given the time constraint for an event I had to bite the story and move on.

This is the place to go in the DMV if you're looking for a new Yamaha piano…read more We were first-time piano buyers looking for a new U1. From what I read online, most piano dealers will quote an MSRP or "SMP (suggested maximum price)" with the expectation that you will haggle down the price. We went to our local Yamaha dealer [not Downtown Piano Works] and met with a sales associate recommended by our piano teacher. His first offer was already less than MSRP: I'm terrible at haggling, but I figured I'd try anyway and ask for a better price. A day later, he came back with another $500 off the price. I was feeling pretty good about myself and was getting ready to go to the store before his "offer expired." On a whim, minutes before I left, I thought I'd try the next closest Yamaha dealer, which happened to be Downtown Piano Works. I typed a chat message into their website, expecting a canned AI answer. Instead, Dan, the owner, responded right away. He told me to call him on his cell phone, and without hearing the other store's "lowest" price, he quoted a price that was $1500 less. There was no haggling, no wondering if I was getting a worse deal than everyone else on the internet. We drove with the kids an hour to Frederick just to make sure this wasn't too good to be true, and it wasn't. Dan and Theresa opened their store on a Saturday night, three hours after I'd first messaged their website. By the time we left, we were the owners of a new Yamaha U1. If you're in the market for a new Yamaha acoustic piano, within driving distance of Frederick, and want to avoid the usual stress of new piano shopping, I'd definitely try clicking chat on their website.

I put a deposit down on a Clavinova 775…read more Well, first off world class customer service. Dan and Teresa were very nice and warm. Competitive pricing. Anyway, I had to cancel the order a few days later. Refunded me immediately. Honest and trustworthy owners! Thanks and sorry it didn't work out. Great music store!

Marianne is a wonderful piano teacher! She meets you where you are at in terms of music theory and…read morepiano skills and helps you create manageable goals for practicing and improving.

I found Marianne through Yelp and am so pleased to now have my (slightly) neglected piano now in…read moreher care. With regular tunings by Marianne, my lucky piano will no longer suffer from neglect. Marianne worked assiduously for two hours on my piano, and tuned it twice, in fact. (It had been so long since the last tuning that, alas, that was necessary.) I trust Marianne to know what's best for a piano so readily agreed to another visit in three (instead of the customary six or 12) months because she knows these instruments well. In addition to being punctual, diligent, and very reasonable, she is a friendly soul with whom you can discuss music, dogs, and probably a lot more.

We just bought a Kawai 607 piano from Piano Man Bethesda. Jamil and his staff were extremely…read moreprofessional, had a nice selection and good advice, and made the process very easy. Our daughter was able to try a number of pianos and find the one she most liked. They delivered and set up in our home, and did an excellent job. They clearly care about pianos and their work. We recommend them highly.

From the owner: We are a dedicated piano service business specializing in repairs, tuning, refinishing, and moving…read more We also offer a selection of pre-owned pianos for sale and provide piano rentals for events. Hassle Free Financing Available. *NOTICE: PianoMan Bethesda is an independent entity and is not affiliated in any way with the recently closed Piano Man Superstore.*

I have used Piano Local's services three times after they were recommended to me by my piano…read moreteacher. They are friendly, Fast and reliable. They fees are reasonable. They moved two pianos for me an upright and a grand. They later installed a rug and rug pad for me under the grand piano.

Perfection! From my initial inquiry to the actual move, my experience was perfect. Robert promptly…read moreresponded to my unique long-distance move request from MD to NC. He offered a fair price and scheduling flexibility. The day of the move: arrived early, expertly wrapped the piano, installed floor protection, deftly got it down a 14-step flight of stairs, and secured it in the van. 6 hours later the piano was delivered in NC with the same care and professionalism. If you need to move a piano locally or across state lines, don't hesitate to hire Piano Local. One of the best decisions I've made. Perfection!

Great service, super knowledgeable, and reasonable price point! We had not tuned our grand piano in…read morequite some time, and I am grateful that we chose to go with Pro Arte Piano. We contacted Piotr via Yelp, and he was very responsive. When he came over for the job, he wore a mask the whole time. At one point, I expressed curiosity in his work, and he stepped me through what he was doing, explaining as he went. We had a great conversation, and he gave me useful feedback about caring for pianos. Best of all, my piano now sounds great!

Very prompt. Was able to fit our tuning in within a short window of time. He responded to my…read morecommunication in a timely manner.