I recently got my screen replaced on my iPhone 15 due to a dead pixel at a place in Portland & not…read morelong after my toddler dropped my phone on concrete & it cracked. I decided to take it to Mad Genius this time because the last place used a non-OEM screen. Nate was awesome, explained everything he was doing, and had an Apple Certified screen & screen protector installed within an hour. Highly Recommend!

My iMac died on me and took it to Mad Genius to see if they could bring it back to life and…read moreretrieve any files. Nate was professional, had great communication and was upfront with diagnoses, repairs and costs. Unfortunately, the hard drive was not salvageable, but Nate gave me additional options for possible retrieval. I did have them install a new SSD to replace the old disc drive. Everything worked fine with new SSD. I'd recommend Mad Genius and Nate for all Apple/Mac repairs as they are friendly, knowledgeable and specialize in Macs.

Hey I purchased a computer to go to Windows 11 and got the concierge service. They came to my home…read morewith a replaceent computer and got it up and running for me. There was a problem with the unit they brought however the were able to replace it with a correct unit. In the end it was an acceptable experience.

Great service. Such a good experience. Alec is wonderful, kind and competent. Great place to have…read morerepairs.

My laptop decided to give up the ghost after several years- ironically, on the VERY day I was…read moreplanning to download all my photos onto a hard drive. It started with my taskbar freezing, then disappearing. After a hard reboot, I had a blank screen. Not being terribly computer savvy, I tried several times over the next few days to restart the computer and would get a message while it was going through its startup cycle, but then it would just cycle endlessly or eventually display a blank screen. After multiple attempts at internet fixes using my phone, I took the computer to a local repair shop, but it was too severely corrupted to repair. The proprietor did take out the hard drive and reinstalled Windows 10, and also gave me a business card for Cascadia Data Recovery. I decided to go ahead and try the service, because they advertised a set rate with no payment if no data was recovered. I called Cascadia and spoke to a very helpful person who detailed how to send my corrupted drive to them and what to expect. I was sent instructions and a shipping label via email as well. A couple of days after I shipped the drive, Cascadia sent me a message that my data was recovered, and included a view-only attachment that showed the names of the recovered files. Everything was there! I was given the option to pay the fee at that time if I wanted to continue with the data recovery, as well as to have the data downloaded to a new external hard drive (for the cost of the drive- they will not accept one from the customer). I paid the fees via credit card and was shipped the drive shortly afterward. I couldn't be more pleased with the service and customer care I received. I have recommended Cascadia to a few people already and will continue to do so!

From the owner: We specialize in flat-rate data recovery. There is no charge if the data is unrecoverable and we…read morecover shipping both ways. Evaluation is always free! We recover from all media types including internal/external hard drives, Mac, PC, RAID, SD cards, SSDs, etc. We have a Class 100 cleanroom and all the latest equipment for recovering from a wide range of data disasters.

I went to MacForce with an issue with my apple iPhone camera. I was able to get a loaner phone…read morewhile the problem was remedied. Sales Rep Aaron helped me through the whole process and I couldn't be happier! I highly recommend MacForce and will definitely be back.

Kind, thoughtful, thorough folks here. They'll take good care of you and your Mac. They have been…read moremy first call and last call for many years now.

I was really excited to call Device Doctors and get in touch with Ryan. I told him my issue, a…read moreChromebook which needed the screen replaced (my son broke it and it's his school computer.) I had the model number and all the information and Ryan was able to tell me the cost and how quick he could fix it for us. I said I was going to call around to get prices and repair time and he even suggested a few places, which I felt was very good business practice and made me feel comfortable. So I decided to use him for our repair and called him back to please place the order for the part. He definitely wasn't as friendly on my second call, but I just imagined he was busy. He said we could drop the laptop off anytime and so I asked my husband to do so since he was in the area that day. When he got to the address there was no "Device Doctors" he said there was a cell phone repair shop with that address. He went in and no one was there, which he thought was weird. Eventually was greeted by the cute pup in the photo and then finally Ryan. My husband said that he had very little customer service skills and didn't seem to even realize who he was (despite the fact that I said we would drop off the Chromebook and gave him all of my contact information over the phone,) when my husband said that I had spoken to Ryan. I didn't think anything of it as I thought he was very kind on my initial call. He told us the laptop would be finished on Tuesday (we dropped it off on Friday,) and it was. For some strange reason my voicemail didn't show until the next day. We were able to get a loaner from the school so it wasn't urgent for us to pick it back up. We did however, need to get an invoice for the repair as it was a warranty that we were using to get the repair done. My husband went back on Wednesday and he said no one was there. I tried calling multiple times and just got the voice mail. I finally got a hold of Ryan on Thursday and confirmed the hours and my husband was able to swing by again since he was in the area, and pick it up. However, we didn't get a repair invoice, we only got a Square receipt with the total. Since our warranty plan required a detailed invoice, I called 6 or 7 times trying to get a hold of someone and when I finally got a hold of Ryan on Friday he said he could email me an invoice if I would just text him the information. I did so, and at the end of the day on Friday I still had nothing. At the end of the day on Saturday again, no invoice. By Monday, I tried calling again multiple times and couldn't get a hold of him. I finally text and said that we needed the invoice to be able to submit our claim. And again, provided the details. Let me say this - if you're looking for customer service and you need that more than you need the repair, this isn't your spot. BUT if you need the repair you've been guaranteed for the price you've been quoted, this is it 100%. If I didn't need the detailed invoice, Ryan would have gotten 5 stars, for delivering what I asked for when he promised it. BUT it was a HUGE hassle trying to get a simple invoice to submit my warranty claim. That ran down the stars to a 3 star since it became more hassle than it was worth. We could have used a different shop, waited longer but gotten less hassle in the customer service area. I was disappointed, but I would go here for non-warranty work that I don't need within a specific time frame. He just lacked the customer service and follow up that I needed for my repair.

If you want a friendly owner, great service and a reliable repair you should go to device doctors…read more I found them to be extremely professional, great communicators and know what they're doing. Highly recommend, A+!

I stopped by because I saw he had some e bikes for sale . He helped straighten my wheel , very nice…read moreguy . I'll be back with my computer as the hinge is broken . Thank you frank .

Cluttered shop, sloppy work, and three wasted trips. I brought my PS5 in for a USB port fix, and…read moreone time he said it was done but was still finishing it when I walked in. After all that, both USB ports ended up dead and he claimed the IC chip had failed -- something that wasn't an issue before. He refunded the $50 for the port, but I still paid for the cleaning and lost a ton of time. Taking it somewhere competent. Don't take your PS5 there! It'll come back worse.

I just had an extremely frustrating experience trying to get my computer fixed here. After assuring…read moreme it was fixed, I took it home only to find that it still had the issue. Then they promised me that another fix would work, so I brought it in a second time, only to be told that they had to order the part, which would be there Saturday. I planned on coming in Saturday, but the part didn't come until Tuesday. They assured me I could come in on Friday at noon and it would be fixed in 1-2 hours. I got a call at 5:15 pm telling me it was all finished, too late for me Friday. So, I came in today, Saturday (my 6th trip to the shop) feeling assured that I had finally reached the finish line. Only to find that, in spite of the Friday evening call telling me it was all ready, that they had not fixed it at all! Very inconsiderate lack of communication. The only redeeming part of the experience is that they gave me a full refund. But, here I am at square one again with a broken computer, after 3 weeks and 6 separate trips to the shop.

Bought external drive for backup purposes to backup some files. Done badly & couldn't use the…read moredrive. Also very rude!! Took it to someone else as I had trouble opening the drive for the backup. Took it for an opinion....told it wasn't done well. Went back to explain what I was told. Very rude again!! The store was empty....i now understand why!!! Very incompetent & rude encounter....and expensive!! Also found out used the wrong drive!!!

Guerilla Arts was able to see me on short notice, confirm that my data was intact when I dropped…read moreoff my laptop, and promptly got started trying to diagnose the boot issues I was experiencing. Everything about my experience was first rate: it was clear that they understood my problem, and they had the tools to independently test the individual pieces of hardware that could have been causing the inability to boot. When the problem turned out to be something that required an update from Microsoft, Guerrilla Arts charged me a very reasonable price for the diagnosis and the not-insignificant amount of research done. Highly recommended. One quick FYI - they have apparently moved recently from SE 12th Ave to Se Belmont. I found conflicting addresses online, so be aware that the Belmont address is the current one.

Knowledgeable, and reliable. This is now my go-to place for computer issues. Great customer…read moreservice, thorough inspection, trustworthy diagnostic. I even had an issue that couldn't be fixed, and walked away feeling good about the service provided. 100% would recommend this business.