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    Michaels

    2.9 (50 reviews)
    Closed • 9:00 am - 9:00 pm
    Updated 3 months ago

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    Kim G.

    Michaels is my go-to craft store and I've shopped at many locations over the years. While this Michaels is located in the same strip mall as HomeGoods, which I visit often, I rarely stop in. It's a big store, but never seems to be well-stocked. The layout is confusing and the checkout is slow, consistently. Tip: always go online for their weekly coupon. There is always one available so why not take advantage of the discount. While I'm waiting inline, I go online to get barcode. Plenty of parking out front. Easy access to I-5. In same strip mall as HomeGoods. These are the positives. Bottom line, when I need something to finish a craft, and I'm in this area, I stop in but I never make a specific trip to this location. It serves the need. It's A-ok.

    The worker who asked for assistance in rushing my boyfriend.

    This michael's has AWFUL customer service. No one helped me find my yarn, when i asked multiple times. The place is very dirty, and unorganized. To top it all off my boyfriend who has a medical issue, was using the restroom - and the worker had a fellow co worker go into the restroom and rush him out! The store wasn't closing for another 45 minutes. I am so disturbed.

    Three Jerseys.  Ironed, on a hanger and in a garment bag when left for framing at Michaels Tualatin.

    I seldom write reviews as I reward good service on the spot and eliminate stores that do not provide adequate service. See photos of framing effort of three jerseys at Michaels in Tualatin. All were freshly ironed, on hangers and in a garment bag. After 6 visits and 8 weeks later than promised, It was clear that this was well beyond their capability. I have had more than a dozen jerseys framed. Most of them at various Michaels stores. These two were framed and a third was still not ready. It was time to cut my losses and bring them home. Will have to find another framing place that can do the work properly. You can decide for yourself if you can live with this level of workmanship for the price that is being charged for framing. For me...unacceptable.

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    Review Highlights - Michaels

    “Very helpful staff and our go to place to find all our arts and crafts needs.”

    Mentioned in 4 reviews

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