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Michaels

2.8 (33 reviews)
Closed 9:00 am - 9:00 pm
Updated 2 months ago

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Concert poster, from 2014. Now happy in its new frame !.
Sean C.

My experience with Michelle and Misty today at this store location left me with one of the best customer service interactions ever. Earlier this month I bought a 12x18 frame for a concert poster that's been on my wall unframed since 2014. Unfortunately the frame that I'd bought, broke the minute I got home. Last Saturday 12/1/18 I returned to the store location to exchange the frame for a new one. Unfortunately the store was completely sold out. Michelle and Misty stepped in at this point and went way above and beyond my expectations. They offered me a new frame at a higher value because the store could not provide the same original frame. This matters, because money matters; and because I know that they did not HAVE to do this for me. It is because they understood my situation and they stepped in like true professionals. This experience and interaction left such an impact on me. I am still truly excited, relieved, validated and grateful!.

This is the yarn I found on our last visit to Michael's.
Erica W.

It's always a toss up if I'll find something I need in here or walk out empty handed. Yesterday I had an ad for yarn on sale, which I found some really good stuff. Plus a coupon for 40% off a regular priced item. So my husband got a Star Wars shirt really cheap. I don't buy much from the store, typically stick to yarn. So my knowledge of the store isn't spectacular. The selection doesn't seem that great for how big the store is. The staff is kind of in the middle on being good or bad. There were two employees working last night. A male and female. The guy almost ran into me with two rolling trash cans, acted like I was in his way as he was sweeping, and never asked if I needed any help. The female was the cashier and she was super nice and helpful. She talked to me about the coupons and sales because I had asked if I could use my coupon on sale items, or if they were excluded. That's where my husband ended up with his shirt because it was full price. She was very patient while he went back to find what he wanted, and wasn't rude when other people got in line behind us. I appreciate how patient and knowledgable she was. It's a store I go to fairly often, mostly for sales and to see if they've got different colors of yarn I want in stock, or stock up during sales. Obviously, I'll keep returning. It's not a bad store by any near means. It can just be over priced and not have what you're looking for. Always a gamble.

Shadow box for shell lei

VERY pleased with this custom-made shadow box that the team at Michaels / Aaron Brothers Framing made. This is a precious Niihau shell lei that I recently inherited from my auntie in Hawaii. They made it so the door can open, so that I can wear the lei on occasion. They loved the challenge of coming up with idea how to do (since shadow boxes are normally closed/sealed & item inside are secured permanently). GREAT JOB!!

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15 years ago

This may be a girls dream, but a man's nighmare. OK, it is a nice place, and has everything for the left brain thinker.

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9 years ago

Thought I'd stop in to grab something I needed. Great selection but the line was halfway down the store. What a mistake!!!!

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Review Highlights - Michaels

People who work there are friendly, and if I can't find it in-store, it's super easy to order online.

Mentioned in 2 reviews

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People searched for Arts & Crafts 127 times last month within 15 miles of this business.

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Hobby Lobby

Hobby Lobby

(36 reviews)

$$

I've been in this store, but went today and it's Sunday and come to find out they were closed. The…read moretime we did go in the service was great. Greeted us right at the door and asked us if they could help us finding anything. We were looking for wreaths and they pointed us in the right. They had a great selection of wreaths as that's what we were looking for. All of them were beautiful, but overpriced, even on sale. I decided on getting one that was 1/2 off of $80. So I spent $40. Still a little overpriced. But the wreath is beautiful. Beautiful store and very easy to find stuff. Just remember they're closed on Sundays.

The manager and 4 other employees were standing around while we waited to check out. The only line…read moreopen was the Refund line which we patiently stood in for 10 minutes due to a needy customer. When we saw one employee moving to another register, we stepped out of line to follow her. She ended up not opening up the register and the manager approached us to which we replied, could we pay for the items? He silently pointed to the Refund line. Other people had already stepped in front of us to pay, which made it even a longer line. The appropriate thing for the manager to do was to say sure I will take you here at another register. After we left, we realized the line was 10 deep and then he decided to open up another register . Work on serving customers FIRST rather than paying workers to stand around. Also smile at your customers rather than staring at us like we're thieves.

DragonVine - DragonVine has comics.

DragonVine

(46 reviews)

$$

Has a great selection of recent comics and back issues. Also a good place to get short boxes.read more

Dragonvine is a well-stocked store with something for every fan of comics, anime, and manga. I've…read moreshopped there several times and basically enjoy it. most of the younger workers there are pleasant and accommodating. Whenever I'm on that side of town, I make excuses to go there. Today I called to inquire to see if a graphic novel was in stock. The guy on the phone told me he didn't have "old stuff like that" ...when I'd purchased something like it from his store mere weeks ago. He told me to "come in and look for it" and we hung up. He'd been very brusque, and I hadn't felt good about the interaction, so I tried calling a few minutes later to say that I didn't feel valued as a customer, but I didn't get to complete my sentence. He told me he didn't have time for me and that "they were a busy comic shop on a Wednesday." Cool. I called Radar Toys and Nostalgia Collectibles and asked them for the same graphic novel. The first politely asked me to hold while they looked through their computer inventory, then apologized that they didn't have it. The second recognized the book and also apologized that he didn't have it. Y'know. Basic customer service stuff. A customer calls because they're hoping to make a purchase. If that's frustrated or met with indigence and condescension, why would they patronize your store? I don't like posting negative reviews, but I still feel gross about the interaction. I don't plan on returning to the store again anytime soon because of it. the other stores I mentioned have better prices, are closer to me, and have much better service.

Funagain Games - A Photo of our Game Parlor.

Funagain Games

(41 reviews)

$$

Game store in Eugene specializing in tabletop games and things like Magic/Pokémon cards. I've been…read morehere a few times when I was home; once upon a time there was a woman organizing a ladies game night and I went to it a few times, lots of fun. They have several tables set up in the back for folks to play games from the store's collection, or you can bring your own and play. They do have a good store collection if you're looking for something to try, or you can buy something off the shelf and give it a whirl! I was here once with someone who was looking for some novelty version of a Catan or something and the guy seemed a little snooty about it... or maybe it was Tixket to Ride? Anyway it might not be a game he plays but he works in a game shop so it would make sense to know about upcoming releases, and not say that it's not something he's interested in so he doesn't know. Board gamers can be snobby, but TTR is good and though it's not my #1 fave (that's Grand Austria Hotel), it's fun. They do have a really good selection of games here; I picked up my copy of Splendor here, as well as the Lanterns: The Emperor's Gifts expansion, and they have many of the standards like Brass, Catan, Carcassone, Dixit, and so on. I think but don't know if they buy used games, so give them a call if you have them. This store is actually the small one from my understanding. Their flagship is in Medford, which I haven't been to, but I think that's also where their distribution arm is as well. I have Kickstarted a LOT of games and it's always cool to see it's coming from Funagain; feels like supporting a hometown/near hometown business. Parking can be difficult here depending upon the time of day, events happening at the store, and events happening in the neighborhood. Luckily the LTD station isn't too far away so that is a solid transportation alternative.

The owner is great, the toys are great, everything about this place is GREAT! Prices are on point,…read morenostalgia is high. Just go take my money.

Michaels - artsandcrafts - Updated May 2026

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