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The Glass Fuser

4.0 (3 reviews)
Closed • Closed

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9 years ago

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13 years ago

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Made By You - Wheel Throwing Classes for ages 10+

Made By You

(11 reviews)

We have been calling the store for a week to set up a private class for glass fusing. We know we…read moreneed to speak to Patricia for this and have left MULTIPLE messages for her to call us back. This was for a special birthday and it's all we wanted to do. Needless to say, we never got a call back, so we were not able to fulfill the birthday wish. The birthday girl and I am severely disappointed, sad and now angry. This is not the experience we wanted or expected. We were in the store six months ago and everyone was falling all over themselves to set up a private class. This isn't how you run a business, it's not how you treat customers, and it's certainly not how you stay in business. The business owner, Cindy, saw my review and said they do not have the staff to offer private classes. Then continued to say to check the website for a form that has info on private events. So which is it? Either you do or you don't. It doesn't matter because they've lost our business and we are now spreading the word to avoid this place because the left hand doesn't know what the right hand is doing. We did get two call backs by the way, one guy told us we needed to talk to Priscilla (who never called us back or would come to the phone) and the other said she taught those classes but wouldn't be available the day we wanted.

A gem of downtown Springfield! A large group of my friends recently held a painting pottery girls…read morenight here. It was a Saturday night, so I expected the studio to be a bit chaotic, but there is plenty of room! There were about 16 of us, and still room for other customers and families to come and go without anyone feeling as if they were in the way, or insufficient supplies. Made By You staff is super accommodating. Our group got to listen to our own playlist over the speaker system, bring our own snacks and wine, and spread out comfortably. There were plenty of supplies, and staff was very hospitable. I would recommend Made By You to anyone looking for a fun group activity. The only note I would caution for those interested, is be prepared for higher prices. There is a range of options and budget friendly pieces to paint, but larger, more practical items are a bit higher in price. Not a big deal to me considering the studio is clean, well maintained, and high quality materials. Thank you Made By You for a great night, I will be returning!

Hobby Lobby

Hobby Lobby

(36 reviews)

$$

I've been in this store, but went today and it's Sunday and come to find out they were closed. The…read moretime we did go in the service was great. Greeted us right at the door and asked us if they could help us finding anything. We were looking for wreaths and they pointed us in the right. They had a great selection of wreaths as that's what we were looking for. All of them were beautiful, but overpriced, even on sale. I decided on getting one that was 1/2 off of $80. So I spent $40. Still a little overpriced. But the wreath is beautiful. Beautiful store and very easy to find stuff. Just remember they're closed on Sundays.

The manager and 4 other employees were standing around while we waited to check out. The only line…read moreopen was the Refund line which we patiently stood in for 10 minutes due to a needy customer. When we saw one employee moving to another register, we stepped out of line to follow her. She ended up not opening up the register and the manager approached us to which we replied, could we pay for the items? He silently pointed to the Refund line. Other people had already stepped in front of us to pay, which made it even a longer line. The appropriate thing for the manager to do was to say sure I will take you here at another register. After we left, we realized the line was 10 deep and then he decided to open up another register . Work on serving customers FIRST rather than paying workers to stand around. Also smile at your customers rather than staring at us like we're thieves.

Potters Quarter - Col. E. Quincy Potters standing in front of his studio.

Potters Quarter

(26 reviews)

$$

My husband and I brought in our kiddos today, it was amazing. To start there is plenty of free…read moreparking out front. When we walked in we were greeted by Dana who was absolutely amazing at explaining the process to us. There was a ton of different items to choose from to start painting and lots of colors to choose. We had such a fun time together as a family and we cannot wait to come back again! Dana who was working was super nice, extremely kind, and patient with our young son! He made the experience that much better. I recommend 100% for a fun family time, date night, or even just alone time therapy painting.

Fun, super cute choices and nice vibe. Unless, when there is a little girl birthday party that took…read moreover the place. More than slightly irritating was a situation that potters quarter could have at least contained the overly loud adults. We had a nice chill and creative time planned with the grandkids. It when we arrived it was chaos. There was a young elementary girls party going on that had food, drinks and many screaming girls. When something was funny the parents were loudest! It's like the rented the whole place for themselves to be as wild as they wanted with no courtesy for others - except for the fact that they didn't. I'm not a party pooper. I'm not a buzz kill. I'm totally glad we get back to real life and some def fun- for everyone! So let's still be polite. Let's still be aware of our surroundings. Let's respect the others in the room ! What about indoor voices ? What about "read the room"? Oh no , you couldn't do that because you were all acting like you were at a park ! When I say screams and outlandish laughs it was over the top ! Never mind I had someone with me that's slightly on the spectrum. So we are clearly more than just irritating everyone. It's completely besides that because this wasn't even just a normal delightful squeals that is usually just enough to make you smile if you delight in several children in a good mood! Yeah I said I wasn't a cranky old woman! But really ???? One, next time rent out the whole place. Two, if you can't then know that others are also trying to have fun too. Three, why would you purposely be that Karen? And Karen's kids that will turn into the Karen because Karen don't k ow any better to do better. Sad.

The Glass Fuser - artsandcrafts - Updated May 2026

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