I have lived here for 15 years and JUST FOUND B & H FABRIC!!! The staff is knowledgeable, helpful,…read moreand beyond kind! I bought what I needed, then realized I had locked my keys in my vehicle. The owner, Gary, along with Bryson, worked to retrieve my keys for 30-45 minutes in hot weather! I would highly recommend this company and will be back!

I had a small chair cushion to recover, so I came in for foam and fabric. I've never upholstered…read moreanything before and so I wasn't really sure what to expect walking into the store, but I had an awesome experience. Every employee was friendly, knowledgeable, and incredibly helpful. They confirmed my plan for my project sounded good, answered all my questions, and guided me towards the right materials for my project. They never once tried to upsell me and also didn't make me feel dumb for being a beginner. I felt like their prices were very fair. I also didn't feel rushed, I browsed the fabric for a while to make sure I picked the right one and they cut it and sold it to me right there. I had to come back for the custom cut piece of foam, but it was ready within a few hours. I highly recommend this spot!

I have been looking for a go to Fabric Store since I have moved to Eugene. I came here and it was…read morereally hard to find. My DH and I circled around for about 30 minutes before we found it. In an unfamiliar area to us, it was well hidden. Once we found it, future visits would be ok if we come back. The stock is great for civil war and the decor was quite charming but the customer service was very lacking. We were not impressed.

Absolutely LOVE this quilt shop!! When I was new to Springfield, I happened upon it. From the…read morebeginning, it has been "my happy place". Kennette, the owner, has wonderful classes and she and her staff are beyond knowledgeable, friendly, and helpful. Her fabrics are beautiful and of the highest quilting quality. I have since moved out of the state, but come back twice a year, just to see all of the friends I made at this shop and to attend Kennette's awesome quilting retreat. Do not go through the area without stopping in at this great quilting store!

OUTSTANDING customer service! I had a very big project to buy fabric for and very little knowledge…read morein how to go about doing it. Jean Marie's help made it as easy as possible and even went the extra mile in the end. A great selection of fabrics and super helpful employees: WINWIN. It's wonderful to have a family owned business in town that far exceeds any franchises out there.

This store has SO many fabrics to choose from! I'm going to be back in Eugene in June, and I'm…read morealready planning my visit to Jean Marie's!

My sister and me took the Intro to Needle Felting Class today. It was FANTASTIC and Sarah did a…read moregreat job. We had such a great time. The owner came into the class several times to check on us and see how our projects were coming. After the class, Sarah accompanied us into the store and helped us find the felting needles we wanted and made suggestions on various products. The staff in the the store was friendly and helpful too! They pointed out sale areas and were also informed and knowledgeable about the products. We are signed up for a Wet Felting class in August and I cannot wait!! I know it will be great!! Thanks for a wonderful Saturday!

When I moved back to Eugene last year after 35 Years of…read moreliving in Denver, my go to place was a place that had knitting needles and yarns. When I asked if they would wind 2 hanks of yarn for me I was charged for this simple task and I also purchased some items. I was treated SO poorly that I will never step foot in that store again. The rudeness was unnecessary

I've been in this store, but went today and it's Sunday and come to find out they were closed. The…read moretime we did go in the service was great. Greeted us right at the door and asked us if they could help us finding anything. We were looking for wreaths and they pointed us in the right. They had a great selection of wreaths as that's what we were looking for. All of them were beautiful, but overpriced, even on sale. I decided on getting one that was 1/2 off of $80. So I spent $40. Still a little overpriced. But the wreath is beautiful. Beautiful store and very easy to find stuff. Just remember they're closed on Sundays.

The manager and 4 other employees were standing around while we waited to check out. The only line…read moreopen was the Refund line which we patiently stood in for 10 minutes due to a needy customer. When we saw one employee moving to another register, we stepped out of line to follow her. She ended up not opening up the register and the manager approached us to which we replied, could we pay for the items? He silently pointed to the Refund line. Other people had already stepped in front of us to pay, which made it even a longer line. The appropriate thing for the manager to do was to say sure I will take you here at another register. After we left, we realized the line was 10 deep and then he decided to open up another register . Work on serving customers FIRST rather than paying workers to stand around. Also smile at your customers rather than staring at us like we're thieves.

the prices are reasonable and make crafting accessible which i love!! the store is so well…read moreorganized and staff are very nice

I moved here from Seattle where they have Seattle ReCreative, a place that takes donations of art…read moresupplies and things that could be used for art. I moved to Eugene and was thinking wouldn't it be great if Eugene had such a place, and lo and behold, MECCA! It's like Seattle ReCreative but 10+ times larger! Paint, canvas, paper, folios, yarn, fabric remnants, yogurt tubs, wine bottles, plant pots, scrapbook papers, so much fun stuff to get you thinking creativity on a budget. My only suggestion is they might find a way to fill in the huge puddle right in front of their door, and that they somehow get more parking spaces!

Great yarn store!!! I went in for their open sit and stitch and one of the employees helped me a…read morelot with my crochet project, with no charge at all! I also bought another crochet kit and some stitch markers for a reasonable price. Will definitely visit again!

Not a huge selection of brands of yarns or needles but a lovely store…read more I returned for a second visit and my eyes were opened to another great view and it is a great yarn store with an amazing selection of yarns and books. I don't know what I was thinking about the first time I made a visit but I just didn't have my eyes open.