This store has SO many fabrics to choose from! I'm going to be back in Eugene in June, and I'm…read morealready planning my visit to Jean Marie's!

OUTSTANDING customer service! I had a very big project to buy fabric for and very little knowledge…read morein how to go about doing it. Jean Marie's help made it as easy as possible and even went the extra mile in the end. A great selection of fabrics and super helpful employees: WINWIN. It's wonderful to have a family owned business in town that far exceeds any franchises out there.

I've been in this store, but went today and it's Sunday and come to find out they were closed. The…read moretime we did go in the service was great. Greeted us right at the door and asked us if they could help us finding anything. We were looking for wreaths and they pointed us in the right. They had a great selection of wreaths as that's what we were looking for. All of them were beautiful, but overpriced, even on sale. I decided on getting one that was 1/2 off of $80. So I spent $40. Still a little overpriced. But the wreath is beautiful. Beautiful store and very easy to find stuff. Just remember they're closed on Sundays.

The manager and 4 other employees were standing around while we waited to check out. The only line…read moreopen was the Refund line which we patiently stood in for 10 minutes due to a needy customer. When we saw one employee moving to another register, we stepped out of line to follow her. She ended up not opening up the register and the manager approached us to which we replied, could we pay for the items? He silently pointed to the Refund line. Other people had already stepped in front of us to pay, which made it even a longer line. The appropriate thing for the manager to do was to say sure I will take you here at another register. After we left, we realized the line was 10 deep and then he decided to open up another register . Work on serving customers FIRST rather than paying workers to stand around. Also smile at your customers rather than staring at us like we're thieves.

I have lived here for 15 years and JUST FOUND B & H FABRIC!!! The staff is knowledgeable, helpful,…read moreand beyond kind! I bought what I needed, then realized I had locked my keys in my vehicle. The owner, Gary, along with Bryson, worked to retrieve my keys for 30-45 minutes in hot weather! I would highly recommend this company and will be back!

I had a small chair cushion to recover, so I came in for foam and fabric. I've never upholstered…read moreanything before and so I wasn't really sure what to expect walking into the store, but I had an awesome experience. Every employee was friendly, knowledgeable, and incredibly helpful. They confirmed my plan for my project sounded good, answered all my questions, and guided me towards the right materials for my project. They never once tried to upsell me and also didn't make me feel dumb for being a beginner. I felt like their prices were very fair. I also didn't feel rushed, I browsed the fabric for a while to make sure I picked the right one and they cut it and sold it to me right there. I had to come back for the custom cut piece of foam, but it was ready within a few hours. I highly recommend this spot!

I bought a new sewing machine at Paramount! I visited about…read more2 weeks earlier-Banner showed me several new machines. I then talked with friends who quilt and embroider. Returned and bought a Brothers-again with help from Banner! Can't wait to visit there again!

Lost a sewing foot to my machine, went to Paramount for it......$40, then found mine and tried to…read morereturn it and they said the owner had a policy of no returns on them. I had not even taken it out of the package. I'll never go there again.

The first and last time I was in Mindy's shop was just before Covid. It was awesome and as a…read moreneedlecraft person who also sews, it is sheer heaven. My youngest daughter lives in the area and I AM coming to visit her. But before I do I will be making a beeline to the shop to get my fix of everything I use and love. I daydream about Mindy's as there really is no such animal in LA where I live. I hope I have enough room in my suitcase for my return flight!

I am easily distracted by bright and shiny things, so naturally this place caught my attention and…read moreI stopped in with my husband. We were greeted by another customer originally. I found this odd, given she was just sort of standing there with a bag and her purse, yet asking if we were looking for anything specific. Sooner or later a real employee came in. I'm presuming she stepped out to use the little girl's room or something. This store is packed full, and I mean full of stuff. There's some clothing, scarves, and leggings. There's every possible button you could ever want in your lifetime in here. Same goes with thread and ribbon. If you can't find what you're looking for in here, I highly doubt it exists. The store is easily filled with just 5 or 6 people because there is so much product crammed in here. The funny thing is even with so much product in such a tiny space, it is incredibly well organized. This is one of those places where if you're carrying a decent sized purse, turn around too fast, or are just a bit clumsy, it's pretty much guaranteed that you're going to crash into something. I found a hilarious pair of socks in here for my father in-law yesterday and went to buy them. As we're chatting with the employee, I grab ahold of my husband because he's about to run into a shelf. I can just see things spilling everywhere in my head and the mess he's going to create. As I'm trying to prevent what I think is less than a second away from becoming utter chaos, the employee reassured us that even working in the store and knowing where everything is, she still bumps shelves or runs into things almost daily. This simple warm reassurance relaxed me because I was nervous about being in such a small place and accidentally creating a huge mess for someone else to clean up. It's like going to someone's house and you're afraid to sit on any of the furniture kind of feeling. Not here. It's the relaxed, it happens kind of approach. Which is really what made it memorable to me. I heard another customer ask for a specific employee who had just left shortly before that. The customer wanted this employee because she could always find the customer the perfect buttons. If you ever find someone who has a knack for finding you exactly what you want when you're not even sure what that is, stalk them! Lol. That is a whole other level of customer service. But that also told me what kind of store this is, and that attention to details is a big deal to them. Would I return? Absolutely. It's a great store with a ton of products and incredible selection. The customer service is wonderful, warm, and welcoming. I certainly don't look like the kind of person who has crafting hobbies, and I only bought socks during my initial visit. Yet I was treated like I'd been in a thousand times and they knew me. I like that, and it is exactly why I will return when it's time to start a new craft project.

I come here all the time for second hand yarn and love it!! But today I donated for the first time…read moreever, and the person in the back room was literally the rudest customer service person Ive ever met. I'll still be shopping there because FOH people have always been so kind and amazing, but idk about donating because I really don't want to experience that again. Didn't get her name, but whoever was doing the donations in the back at 1pm today needed a break or something. She rolled her eyes, only spoke like two words to me and my partner, threw the bags down aggressively, and her overall attitude was not pleasant to encounter.

I moved here from Seattle where they have Seattle ReCreative, a place that takes donations of art…read moresupplies and things that could be used for art. I moved to Eugene and was thinking wouldn't it be great if Eugene had such a place, and lo and behold, MECCA! It's like Seattle ReCreative but 10+ times larger! Paint, canvas, paper, folios, yarn, fabric remnants, yogurt tubs, wine bottles, plant pots, scrapbook papers, so much fun stuff to get you thinking creativity on a budget. My only suggestion is they might find a way to fill in the huge puddle right in front of their door, and that they somehow get more parking spaces!

Doug absolutely knocks it our of the park! I have owned a LazyBoy recliner for many years and…read morefinally starting wearing the fabric out. Doug discussed it over the phone and suggested my wife and I come in. We were impressed with the roomful of sample catalogues and the prices were reasonable. After the material arrived it was about two months until he was able to get to it. It took him a month or so to finish the work, and the results are excellent. There was a delay while more fabric was ordered due to flaws in the material sent, but only a week. He not only reupholstered the chair, he added a zipper into the headrest to allow us to adjust the amount of stuffing in it and added velcro flaps on the base of the back to ease access to the latches for removing the back off of the base. He's easy to work with, honest and very amicable. It's hard to find a good upholsterer and Doug is a gem.

In spite of an ice event in February and another unforeseen delay, Doug Hampton never forgot our…read more request to reupholster our daughter's 4 dining room chairs. It was definitely worth the wait as he is meticulous in his workmanship and when presented with a challenge can problem solve any issue. Quality service and definitely worthwhile value. Thank you, Doug Hampton

Great yarn store!!! I went in for their open sit and stitch and one of the employees helped me a…read morelot with my crochet project, with no charge at all! I also bought another crochet kit and some stitch markers for a reasonable price. Will definitely visit again!

Not a huge selection of brands of yarns or needles but a lovely store…read more I returned for a second visit and my eyes were opened to another great view and it is a great yarn store with an amazing selection of yarns and books. I don't know what I was thinking about the first time I made a visit but I just didn't have my eyes open.

This store is a treasure trove for the creative heart. An exploratory tactile experience of…read moredelight, the natural fibers available at ETC seem endless. Treat yourself with a visit on a cold winter day. The store keepers will understand if you're just there to look, too.

When I moved back to Eugene last year after 35 Years of…read moreliving in Denver, my go to place was a place that had knitting needles and yarns. When I asked if they would wind 2 hanks of yarn for me I was charged for this simple task and I also purchased some items. I was treated SO poorly that I will never step foot in that store again. The rudeness was unnecessary