Every time I have been here they have always been exceptionally helpful. I go for mostly jewelry repair, and a lot of it. They are a bed shop and they offer classes. So when I found out they could help me with jewelry repair I was very excited!! I had been looking forever for help. Staff are ALWAYS very Nice! They are always accommodating and they do beautiful work. In the past I had been turned down from Jewelers because while my metal is not 100% gold. I do have genuine gemstones and a lot of silver. That is why I'm so excited I found Harlequin. They are more than happy to help out, give suggestions and their turnaround time is exceptional. I would highly recommend Harlequin as a place for beads, classes and repairs. read more

I have some beads my kids gave me 30 years ago, and periodically they need re-stringing. This means I have had them restrung all over America. I just moved to Eugene and wouldn't you know, the string broke again, so I checked Yelp and found Harlequin. What a nice store and what friendly service. The job was done within a couple of days (I think I got lucky) and the price was fair. When I returned to pick them up, I bought a necklace for my daughter and some supplies so my granddaughter could make a bracelet. Great experience all around. read more

What a wonderful variety: great web site, gorgeous storefront, excellent section. The Swarovski selection is dizzying, so beautiful. They have a great variety of inexpensive beads and findings, all the way up to more quality (and pricey) materials. Something for everyone. Their web site is excellent, but do be aware that the prices on the web site are NOT always the same as in the store. The web site may be cheaper. However, they do offer a "order online and pick it up at the store" option. But it's a rather separate and different beast, just so you know. The staff are plentiful and helpful, and there's a good mix of trade, seed, and curious beads and a selection of findings. I didn't see many supplies for the arts beyond stringing (precious metal clay, etc.) but that's not a problem, per se, just something I missed. And above it all, service behind the scenes is EXCELLENT. I had an issue with them and kindly shared it with them -- without expecting anything in return for it. Not only was my concern addressed completely and quickly, but I was thanked generously despite my refusal, and I'm certainly eager to be doing business with them again because I know IF there is ever a problem, they will quickly correct it. read more

Harlequin Beads & Jewelry - Arts & Crafts Near Me - Eugene, Oregon

I am not crafty! Not one tiny bit, but I did get hit with inspiration and decided to make necklaces for the seniors on my daughter's soccer team. They were a hit! Not because I was creative or knew what I was doing, but because the wonderful staff was SO helpful. They helped me pick the perfect beads. They had soccer balls and numbers so we were able to personalize each one. You don't have to know what you are doing to go here- it's just fantastic how helpful they are! read more

I really like Harlequin since they've moved to their new location. The shop feels cozier and not so boutique-y. I really like the atmosphere. Everyone has been really helpful the past few times I've been in and I've enjoyed going there, which I didn't as much at the old location. It feels like a completely new store. If you've been to Harlequin before and been disappointed, I would give them another shot. Yes, things will always be cheaper online, but sometimes it's nice to interact with people and support a local business. On top of that, they do donate to local charities and are active in the community. read more

As hobby lobby and be Franklin don't keep stock of the wire, this is the only place in town that has it. But frankly, waiting three days is much better than having your energy drained. It might just be my experience, but I never get offered help, or greeted. Not to mention not a, thank you, for supporting a local shop. And sorry you didn't remind me about the discount card, and I waited till after you swiped my card. I know pressing a button was enough to send you into frustration. Why show any attitude?... read more

This place has come pretty far from a year ago. The selection is expanding and there's usually fairly decent sales. I am a beadweaver, which means that thread is pretty important to me. So one of the first times that I went to the store, I was looking for Fireline. For a store filled will all sorts of beads, including a pretty huge selection of tubes of Miyuki Delicas and Precosia hanks, you'd assume that the staff would know what beadweaving is. They were selling finished beadwoven pieces in the store, so I figured it was a safe bet. However, when I was looking for the thread, I couldn't find any thread at all for beadweaving. Nothing. I asked a staff member where their threads were. She asked me for what, and I told her for beadweaving. She and the other woman had no idea what the hell I was talking about. I was stunned. They ended up selling me this thin stringing stuff and to put it shortly, I thought twice about shopping there. It's been about a year and a half and I'm pleased to say that they have finally caught up to the times and have a selection of beadweaving supplies (thank god). The reason I they're not getting a 5 star from me is because of a few small things. Prices could be a little more fair, although sales are ok. Re-stocking has been slow sometimes, I waited months for a certain color of bead to get re-stocked, and they also had a lot of things just empty for the longest time. So you can't bet on certain things being in stock. Other than that it's pretty damn great. Clean shop, no digging through cull beads, staff to help. Worth taking a good look at. read more

I had a great experience today. I needed help making a necklace with a few beads I already had. Nancy very generously helped me to prepare the beads and a wire for them to all go onto. She helped me for 20 or so minutes. Prices are also very affordable. Thank you so much! read more

This place had everything I needed and more to create the projects I've been wanting to finish. Their selections of beads is exquisite and top quality! I got lost in the sea of beads for over an hour. They showed me how to use their products and even made suggestions to make a quality piece. Any and all questions I had were answered and if they didn't know the answer they looked it up for me. read more

Great bead store with a HUGE selection. They also do fun workshops for people who are new, sell accessories for jewelry making, and will help you with things like gluing broken jewelry back together. If you're into crafts, beads, etc., this place will be heaven for you! read more

I was travelling to Eugene for a festival and my friend needed some quick bead needs for her display. We went to Harlequin and found it be greatly organized, wonderful selection and nice prices. The staff knew their stuff and were not only helpful on a beading level, but had great food advice for us travelers. I wish I could have caught a workshop, the space looks great! I'll definitely point my crafty folks their way if they are ever headed to Eugene. read more

I love this store. They acknowledge me as a repeat customer and are always friendly and helpful. I've never had anyone "breathing down my neck" but as any smart business would do they keep a close eye out. As a hobbyist I like the fact that you can buy beads and crystals by the piece. They have good sales and if you have a discount card you get 10% off your purchase. Awesome selection and a variety of fun classes. read more

Spectacular selection in a fabulous shop. This shop is convienetly located with a most helpful staff. Prices are a bit higher, but kind and knowledgeable staff make up for this. read more

21 years ago I visited Harlequin for the first time. The employees were unkind to say the least. Considering the high retail mark up i expected good customer service. 20+ years I have refused to patronize this business. Recently I visited the store, after many years I was sure I would have a better experience. The core difference was more employees, bigger selections, and a online store with better prices. I was followed around the store as if I was there to steal. I felt as though my business was unwanted and I annoyed the employees by asking questions. One employee actually encouraged me to buy my beads somewhere else. In the last 20 years I have spent thousands on jewelry supplies and will continue to avoid this store. read more

I love Harlequin Beads. Their selection is amazing, including antique, vintage, and current beads from around the world, as well as gorgeous gem stones. The staff are very knowledgeable and can help you with projects; Harlequin also offers affordable classes, so you can learn how to make your own jewelry. I particularly like the sense of community; there's a back room where you can work on projects, and enjoy the company of others working on their projects. If you join their mailing list, you'll learn about upcoming monthly specials, sales, and trunk shows (a source of great bargains). read more

Helpful and fun. This store has it all and everyone is eager to help and interested in your projects. It's the best place in Oregon to get beads and jewelry making supplies. Stacy is great! read more

It's too bad this is the only jewelry store in town because the staff is incredibly rude, insulting and unhelpful. I'd rather order online or from Joann's or Micheals than support this business. read more

There are plenty of other bead stores in the Eugene/Springfield area to try- and I recommend you try them. I haven't talked to anybody that had one pleasant experience in the store (including myself). The employees are disrespectful, snobby, and extremely pushy. The selection isn't very impressive, which wouldn't be a big deal if they excelled in price or customer service... unfortunately they excel in neither. They are overpriced, especially considering they don't even know if some of the stone beads are real or not. I've only found Harlequin to be a decietful and shady operation. If Harlequin is the only beading store you've been to, and you were satisfied, I still recommend branching out- I'm willing to bet you would be more satisfied at nearly any other bead store. read more

I've been in the jewelry business for 7 years and I always dread the emergency trip to the over-priced bead store for supplies that I need too urgently for an internet order, especially when I have to go to Harlequin. My biggest qualms with this particular store is the employees and the prices. I hope they read this and perhaps take a step back as breathing down the neck and closely following your costumers around constantly pestering them makes for a very uncomfortable shopping experience. I understand, due to the location, that they are extra mindful of shop lifters but practicing an eagle eye rather then stalking would help tremendously. I write this after three separate experiences in the store and after talking to fellow jewelry makers in town who agreed. The prices are very high which is to be expected from a storefront bead shop. The three stars are for the variety, selection and layout which is superior to other shops I have visited. This shop is best for small projects and not for professionals. read more