This is the only jewelry store to go to in Eugene if you're looking for honesty, authenticity and…read morequality. Highly highly recommended. Charles is very knowledgeable. It was an honour to do business with him. cbj, Eugene, Oregon five star rating

My wife and I had a terrible experience at this jewelry store. Initially, a younger girl was very…read morehelpful, setting us up to have my wife's wedding ring cleaned and repaired, and we even bought another piece of jewelry. However, when we returned, an older lady assisted us and was quite rude. A few days later, we realized the repairs we had paid over $800 for hadn't been done. When my wife brought the ring back, the older lady accused her of lying and bringing in a different ring. After a very unpleasant interaction, she finally agreed to repair the ring. However, when we picked it up, the main diamond's prong was still loose. Frustrated, we drove downtown to Willamette Artisans Jewelry, where we received excellent service and they did a great job. I highly recommend checking them out instead.

This is an outstanding jewelry store. If you have ever been to a Tiffany's, Skeie's will take you…read moreright back. Old-fashioned customer service. So hard to find this quality and attention anywhere but here it is in Eugene.

Skeie doesn't represent a brand. I hope Rolex is looking into this. I will email Rolex US to…read morebring to their attention. Skeie should be investigated. In 2021, I worked with Lexi in the hope of buying a gold watch. I was looking for a yellow gold date day in a black dial with a diamond. I have visited the showroom a few times. Each visit, she took down my name and phone number. I checked back every 6 months; however, each time I did, it got pushed to the following year. In 2025, that's after four years, I escalated to a manager, Andrew. When I talked to Andrew in June 2025, he said it seems like, for that particular watch, I will be looking for another 2 years. This doesn't represent Rolex. When it comes to communication, Skeie's Jewelers has zero communication. They don't intend to sell it or have any interest in helping. I understand some watches are hard to get, which I also told them I am open to any other dial. Many of you might have thought Why did I spend this much effort in a business for a watch. I am just disappointed that I spent that much time patiently waiting for their lips to promise, but no delivery. Rolex, this is a great AD example to be investigated. ,

I had a good experience at Art's, even though the gentlemen there couldn't resolve my problem --…read morenot their fault! They were very kind about it. My older watch had stopped working, but it was made by a company that no longer had replacement parts. They diagnosed the issue quickly and were up front about my options -- and they didn't even charge me for the time it took to deliver the unfortunate news.

Polite, fast, reasonable. Just had a battery changed in my fathers watch. The last one purchased…read morethere lasted 2 years. Thank you!

I cant say enough positive things about this incredible business but I'll try to explain it all…read morebriefly. 1. The owner is Savannah is a visionary super-babe. 2. The materials are ethically sourced. 3. The jewelry is just gorgeous. (Maybe that should be the number one thing?) Savannah made my custom wedding ring set and made the whole process so simple. We went through two design meetings and she made beautifully rendered drawings each time. I was probably a pain because I had about 50 different images of rings I liked and wanted her to somehow meld all these different aspects into one piece. I was also probably a challenging customer since I wanted to use heirloom materials from family pieces. She melted down a gold heirloom ring for the gold accents, used a rounded star ruby from a ring my husband had given me year prior and the diamond chips from my mothers engagement ring. I knew that I loved Savannah's style, work and the design we came up with but I was still nervous to see the final rings. When I finally saw them I was floored. They are perfect. She synthesized all the ideas perfectly and balanced then. I am convinced she has some supernatural powers.....

Wow, where to begin? Savannah of Tenzabelle is an amazingly intuitive, talented, and patient person…read moreto work with. My, now, husband and I came to her to design a wedding band. We had so many ideas and questions, all of which she took into consideration when crafting what became my wedding band. I have always been a fan of the hammered look on jewelry and wanted this style incorporated, my husband liked some jewelry Savannah has made in the past that featured rays carved directly into the piece. Savannah wasn't sure if it'd be possible to include both. We were thrilled to see the finished band that had beautifully integrated both styles paired with a stunning alexandrite jewel (which she recommended). I am in love with the ring and am so happy to wear it every day. Once our wedding photos are processed I will def post a photo. All in all, Savannah is a pleasure to work with. Shes an excellent communicator, amazing at her craft, and we could not have found a more perfect person to create such a gorgeous symbol of our lifetime commitment to one another. Thank you Savannah!

Wonderful service every time! We have purchased many rings ranging from custom engagement ring,…read morewedding bands, necklaces, rings, etc and every time we have had a pleasant experience. The staff is knowledgeable and prompt. I have had my rings cleaned and inspected regularly. I also had my ring set re dipped. I love having the insurance on our jewelry for peace of mind and upkeep. I highly suggest going here! I dropped my rings off to be cleaned and dipped and they said it would take 6-7 days. I got a call Monday evening (dropped them off on Saturday) that they were ready! Great turnaround time.

Bought a gold band wedding ring here. Because of Kelsey, I am going here for all my future jewelry…read moreneeds. Above and beyond helpful.

Excellent Service. Looked at my watches and repaired on the spot and I was charged a minimal feeread more

I love this store. It's a pleasure to deal with someone who really knows his business, especially…read morewhen so few people know how to fix things anymore. I was there recently with a music box, thinking maybe he could fix that as well. He doesn't do music boxes - but he not only steered me to a store that does (and gave directions), he called them to make sure. That's going above and beyond. I think this is one of Eugene's below-the-radar gems.

My husband worked with Gary to design a custom wedding ring for me. I had a very specific ring in…read moremind, and Gary did such a great job working with my husband to create a unique design that was similar to what I wanted but stood out on its own. It's apparent that he really values artistic integrity and originality. I love my ring even more than the one I originally had in mind! Overall, Gary is great to work with and very flexible with his clients. He is truly an artist and I'm sure will provide you with jewelry that you really love. He also has been available to do jewelry cleanings for us, so he really does help you care for your jewelry from start to finish. We can't recommend him highly enough!

I would seek Gary's services again in a heartbeat. I found…read moretwo Oregon Sunstones on Etsy and needed to get ear studs for them. I searched Google for jewelers in Eugene, left messages for some who never returned my calls. I found Gary's website and contacted him. He responded immediately and within a week I had my beautiful Sunstones set into Gold. Gary has an extensive background in gemology and design and his caring professionalism warms one's heart. Can't lose with him.

Like I said in my first review, I have used Britz quite a few times. They sized and soldered my…read morewedding set together. We also purchased my wedding band from them along with my husband's. When I received a watch for my graduation I knew I would be taking it in to Britz to get sized. Not anymore. I have had problems with the size of my wedding set since it left the store. The owner Tim insisted that I would want it a smaller tighter size. (He has since said the same to my best friend about her ring.) I went with it because he was the professional, not me. This ring has been TOO small for me. I have pictures and video from our wedding where my husband is struggling to get the ring on. Getting the ring off is another story. I have had to be incredibly choosy about when I wear my ring and when I take it off. Often times I can't get it off. I try windex, soap, even the floss method. Nothing works. My finger ends up purple and numb from the whole ordeal. To top it all off I have started developing skin problems when I wear my ring. Moisture is getting caught under my ring so my finger looks like I have been in the bath for too long. That skin starts to peel and later burn like hell. Meanwhile I can't get my ring off to do anything about it because it is too small. Since all of this started I have had to pick whether or not to even bother wearing my wedding ring. How horrible is that?! I want it on my finger all of the time but I can't because it is too small. I went in to Britz months ago and asked him for a quote to size my wedding set up, solder my new band on to the other two, and to re-plate it. This would cost me $475. I went in yesterday to talk to them about this quote and how I would like some wiggle room on price considering this problem stems from their professional recommendation. The gentleman who does the work was very kind and respectful to me. The owner on the other hand was incredibly rude. I have never been treated with such disrespect BY A STORE OWNER. After giving me dirty looks he said, "So you want me to give you a discount because your body fluctuated?" No sir. My body did not fluctuate. I know my body. My fingers have not gotten bigger or smaller since my wedding. The ring has been a problem the whole time. But since you have been SO RUDE I will take my business to Kay's. They will charge me $150 for the same exact work and I bet they will treat me with more respect. You have lost my business and the business of my family and friends.

Professional and extremely helpful and courteous in trying to find the perfect choice for my loved…read moreones.