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    Michaels

    3.0 (127 reviews)
    Closed • 10:00 am - 7:00 pm
    Updated 3 months ago

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    My Cricut & Make Market purchases today
    Lauren C.

    Love coming here for their Cricut supplies. They have 1.5 aisles of Cricut goods. Today I found another brand with great quality/design HTV (Make Market). There are tons of craft supplies here, paints, you name it! The workers here are busy with curbside or pickup orders. Checkout looks so different now. It's all self checkout. I didn't know this at first. I was standing in the usual line and no cashier called me to their lane. That's when I noticed the self checkouts on the far left (one was out of order). The first one I went to wouldn't ring up my items correctly, so a worker told me to go to another one. Overall, they have a wonderful selection of all crafting needs. Some things are a bit pricey, but you're definitely paying for quality items.

    Minelie A.

    The store was pretty big but most of the aisles were empty but organized! They have great selection everything crafty that you think or if you want find an unique gift Micheals is where you should go! Value wise they had great bogo %70 of summer collection and it was fun shopping! The service was ok but just keep on mind download the app and compare prices before you walk to register! I got a product which i checked $6.99 but i had a charge for $19 and i got a non negotiable cost for warranty! It was funny because I didnt have anything in my card to need warranty and the cashier was surprised too! So, check your receipt, calculate your items and make sure you are not going to be over charged! I also had a %25 coupon which she didnt apply after telling her twice! When I came to car and i was recounting what i bought I figured out the math doesn't work correctly and because I know im a master with numbers I decided to go back to store and figured out whats going on! They didnt know either so be careful! Double check your receipt and whatever you buy in store scan with your phone!

    Joe D.

    I brought in a large commissioned painting for framing around 11:30 a.m. today. The employees at the custom framing counter didn't acknowledge me, and they made me wait, standing at the counter for 20+ minutes, until I finally had to walk out. A solitary employee had been helping a customer at the counter while two other employees just TALKED in the back room. I appeared around the corner so the chatty employees could see that I was waiting, but that did no good. Eventually the two employees emerged in time to take their lunch breaks. This was no small job I needed done. The work had been quoted earlier at the same Michael's store for $871. Now my time and the previous time Michael's spent with me choosing frame styles is wasted, because I'll be taking my business elsewhere. I'm really disappointed with how this store is run. I do not recommend them.

    Nancy S.

    This Michaels is great! Great for all your home and craft needs. Scrapbooking, crayons, paints, frames, floral, wedding, jewelry, baking and so much more! Lots of deals. Sign up for their mailing list and text offers. They often have lots of sales and there's usually a clearance aisle or two to check out and get future needed craft items for a steal! They offer classes for kids with random activities for $5 or less. They also have adult classes for cake and cookie decorating, wreath making, jewelry making, etc. Great birthday party place too! See store for details. Michaels is truly a one stop shop for your crafting needs!

    Kathryn is so helpful and spent a good amount of time showing me what would work for my certificates and helped me get the best value.

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    Review Highlights - Michaels

    “I'm so grateful for the customer service :) Everyone inside here were super helpful when I asked questions!”

    Mentioned in 2 reviews

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    Hobby Lobby

    Hobby Lobby

    3.0(176 reviews)
    3.3 mi
    •$$

    A wonderful experience at Hobby Lobby in Santa Ana #650, thanks to Ada in the fabric department!…read more I came in with a craft in mind for my daughter's birthday party this Saturday!Once I started looking at the options and the different price points- I became overwhelmed. Ada was truly an angel. She took considerable time to listen to my vision, understand the craft, and then offered thoughtful ideas and options that worked within my budget. She was knowledgeable, creative, kind and I never felt rushed. I appreciate how invested Ada was in helping make my craft come together. This was only my 2nd time at Hobby Lobby, (normally shop at Michael's), but Ada's customer service honestly had me thinking, "Why don't I come here more often?" It was a great experience. I left feeling excited about the birthday craft and very satisfied with my $220 purchase. Ada is an asset to this store, and I hope she receives recognition for providing exceptional customer service!

    I walked into Hobby Lobby today with my daughter and friend and initially felt welcomed. I was…read moregenuinely happy to be there, just browsing around, looking at things, and hoping to find something cute for my daughter. My daughter pointed at a Highland cow plushie, and a worker who was standing around the shelf suddenly said, "That's twenty dollars." I hadn't asked how much it was, wasn't looking at the price, and honestly wasn't even having an interaction with her. The comment caught me off guard and made me feel like I was being judged based on whether I could afford it. My daughter ended up choosing a Precious Moments plushie instead. As I was walking toward the checkout behind my friend, the same employee, while she was checking out another customer, said to me, "Are you going to pay for that?" Obviously I was walking toward the cashier because I intended to pay for it. The way it was said felt extremely rude and made me feel like I was being treated as though I was trying to steal something. What really disappointed me was that I came in happy, with my daughter, simply wanting to browse and enjoy some time together. I left feeling uncomfortable and unwelcome. There are respectful ways to assist customers or ask questions without making them feel watched, judged, or suspected of something. I understand employees have a job to do, but customer service and the way you speak to people matter. I hope management addresses this because no customer should leave a store feeling embarrassed or unwelcome when they haven't done anything wrong. This was around 4 pm. Thursday, August 27th.

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    Hobby Lobby - Cow Art

    Cow Art

    Hobby Lobby - Shirts

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    Michaels - artsandcrafts - Updated October 2026

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